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Palm Heights

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Heights

2 outdoor pools, free cabanas, pool umbrellas
Exterior
Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Beach bar
On the beach, beach bar, kayaking

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
747 West Bay Road, Seven Mile Beach
  • Seven Mile Beach
    3 min walk
  • Galleria Plaza
    5 min walk
  • The Strand Shopping Center
    6 min walk
  • George Town (GCM-Owen Roberts Intl.)
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

Balcony view

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

  • 604.9 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds (Ocean Facing)

  • Sleeps 3
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed (Ocean facing)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Penthouse, 1 King Bed (Ocean facing)

  • 640 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit) | View from room

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

Terrace/patio

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

View from room

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

Beach/ocean view

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds

  • 1316.6 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

  • 650 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui)

Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui)

  • 990 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

55-inch Smart TV with cable channels, TV, Netflix

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Palm Heights

5-star Seven Mile Beach hotel walkable to Seven Mile Beach
At Palm Heights, spend the day on the beach where you can enjoy kayaking. Then return for a meal at one of the hotel's 2 restaurants.
Palm Heights offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Seven Mile Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Palm Heights features 2 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a beach bar. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a library, and a terrace. Complimentary self parking and valet parking are available on site.

Palm Heights is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tillie's - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Resident's Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Latvian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6.50 to 15 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resident's Lounge
  • Tillie's

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Kayaking
  • Library
  • Paddleboard
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's toys
  • Dining table
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Playground
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • Resort fee: USD 85 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Palm Heights Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 226 out of 247 reviews" "
Rating 8 - Good. 18 out of 247 reviews" "
Rating 6 - Okay. 2 out of 247 reviews" "
Rating 4 - Poor. 1 out of 247 reviews" "
Rating 2 - Terrible. 0 out of 247 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Riqueza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and most unbelievable stay! Highly recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kingsley, Elmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Stayed 6 nights in Jul 2024

10/10 Excellent

Derek, Nashville

Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 6 nights in Jul 2024

10/10 Excellent

Wendy, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in paradise
An amazing property with exquisite room and vies. Delicious food and amazing service.
Stayed 4 nights in May 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great beach views beside a busy road
Stayed 3 nights in Mar 2024

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More individual environment than high-rise hotels. Excellent staff assistance on everything. A first-class choice...
Stayed 6 nights in Jan 2024

10/10 Excellent

Huma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most sensational hotel I’ve ever been to. Ambiance and location were incredible! Loved how close the hotel was to the beach. Everything was so easily accessible. Staff was friendly and super knowledgeable. Tillies was the best restaurant on the island. Had the best time! I will definitely be going back ❤️
Stayed 4 nights in Jan 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Heights is cool and chic, yet comfortable and understated. One of the highlights is the beach. From the vibey set up, white sands, and incredible service - it is a sanctuary! The staff is amazing and make you feel at home. Concierge makes everything a breeze and possible. The staff is from all over the world, so it was fun to get to know them. Be sure to get to know George, Sunshine, and Grazia on the beach. You’ll be in great hands. Timothy, Giuseppe, and Shailend are so kind and helpful at Tillie’s. The gym was also incredible. The classes offered are top-notch and the facilities are elite. We can’t thank Palm Heights enough for an amazing week in paradise!
Stayed 7 nights in Dec 2023

10/10 Excellent

Simone Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning. The staff was amazing. They responded immediately with any questions or concerns I had while visiting.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kiley Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay here, service was not a good as it was back in 2019. It was still good, just not as good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Salvatore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been a frequent visitor to Grand Cayman. We have stayed at the Kipton Seafire but decided to give The Palm Heights a try, OMG so glad we did! What makes this place so Incredible? Upon our arrival we are escorted to a beautiful room to check in where they offer you a cold towel and a hand massage! Rooms are not available until 4pm but no worries they provided us with a place to change, and off we were to the beach and they called us when our room was ready. The service on the beach and throughout the resort is exceptional! A big shout out to Grace at Coconut Club, as well as All the servers, they make your time on the beach exceptionally enjoyable, but none of it would be possible without the exemplary leadership from Deborah who goes above and beyond to make your time at The Palm the most memorable time ever! Please make The Palm your hotel choice you will not be disappointed! Already planning our next trip here! Can’t wait!
Stayed 8 nights in Aug 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a quick getaway with my wife, and Palm Heights was the highlight of the trip. The staff was fun, friendly, and very attentive. The suites, pools, and lounges had amazing aesthetics and everything we needed. Even the Palm Heights premade drinks in the minibar were really good. The beach was clean, not crowded, and offered plenty of activities whenever we wanted it. The restaurants were fantastic and always available when we wanted a snack. Overall, the hotel had the perfect vibe for the getaway we had hoped for.
Stayed 2 nights in Aug 2023

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels and vacations we have ever had. The staff at Palm Heights are so warm and welcoming, the service is top notch. Wonderful food, charming and thoughtful design. Soo romantic, and just a gorgeous beach. So many special corners and details. Different events and amazing food. Just a perfect trip.
Stayed 6 nights in Aug 2023

10/10 Excellent

Sidonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely nice and made my family feel very welcome.
Stayed 3 nights in Jul 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We can’t tell you enough just how much we enjoyed our stay. At the end of our trips, we recount our favorite excursions, memories, meals, etc. Without hesitation, we both agreed that the best part of this trip was our stay at Palm Heights. From the moment we arrived we were treated like family. Everyone we met was so pleasant, helpful, and fun. The attention to detail was exceptional (especially the daily afternoon treats) and the vibes were just immaculate. We can’t wait to return!
Stayed 5 nights in Jun 2023

8/10 Good

Claudia, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First class service, friendly staff, and beautiful decor. Disliked overgrown bushes blocking view from the room and excessive mosquitoes inside restaurant.
Stayed 5 nights in Jun 2023

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thoughts of serenity have been put into every single detail.
Stayed 5 nights in Jun 2023