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Sercotel Las Casas de los Mercaderes

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Las Casas de los Mercaderes

Twin Room | Minibar, in-room safe, desk, blackout drapes
Front of property
Hallway
Library
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly

Explore the area

Map
Calle Alvarez Quintero, 9, Seville, Seville, 41004
  • Calle Sierpes
    1 min walk
  • EntreCárceles
    1 min walk
  • Plaza Nueva Tram Stop
    3 min walk
  • Seville (SVQ-San Pablo)
    46 min drive

Room options

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Sercotel Las Casas de los Mercaderes

3-star hotel in Historical Center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Sercotel Las Casas de los Mercaderes offers 47 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Seville hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This historic hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Sercotel Las Casas de los Mercaderes is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This café specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Las Casas los Mercaderes Silken Hotel Seville
Hotel Las Casas de Los Mercaderes Seville
Hotel Los Mercaderes
Hotel Mercaderes
Las Casas de Los Mercaderes
Las Casas de Los Mercaderes Seville
Los Mercaderes
Hotel Las Casas Los Mercaderes Seville
Hotel Las Casas Los Mercaderes
Las Casas Los Mercaderes Seville
Las Casas Los Mercaderes
Las Casas los Mercaderes Silken Hotel
Las Casas los Mercaderes Silken Seville
Las Casas los Mercaderes Silken
Hotel Las Casas de Los Mercaderes Managed by Silken
Hotel Las Casas de Los Mercaderes by Silken
Las Casas los Mercares Silken

Sercotel Las Casas de los Mercaderes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 934 reviews" "
Rating 8 - Good. 344 out of 934 reviews" "
Rating 6 - Okay. 88 out of 934 reviews" "
Rating 4 - Poor. 24 out of 934 reviews" "
Rating 2 - Terrible. 8 out of 934 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad se encuentra en el mismo centro de la ciudad lo cual se hace fácil moverse, el hotel está muy limpio y la recepción es increíble.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robbie

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan, BOSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed in this place and i will come back. Customer service was excellent. The Hotel is excellent across the board.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast more than excellent and room was good the room furniture is poor the staff very good and helpful location excellent.
Stayed 3 nights in Jul 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very pretty and there is a breakfast available. The staff were very friendly and helpful. The location is amazing- everything I wanted to visit including flamenco shows, was right outside. Sevilla was an incredibly beautiful and interesting place to visit. Safe and pretty area. The room was clean but was a bit claustrophobic as there are no windows. But it was very affordable. If money is tight I would recommend, but I might try for a place with a window next time.
Stayed 1 night in Jul 2024

4/10 Poor

Hakam

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw few cockroaches inside my room. There was no parking. The staff said sorry. I went parked around there and had to walk over 10 mins to get there and paid €20
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Magda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. They have parking garage next to the hotel which it's convenient with luggage at arrival and when leaving. Rooms are comfortable. The hotel is very pretty, clean, safe. Staff was very helpful and friendly. Walkable distance to Las Setas de Sevilla and to La Catedral de Sevilla, from there you can take horse carriage tours to Plaza de España.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property, friendly staff. Nice sized rooms, but ventilation and windows poor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to attractions, staff are very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and staff were very helpful. A/C was much appreciated after walking in the heat. Very close to Real Alcazar, cathedral, and loads of restaurants, bars and shopping. Traveling solo and felt comfortable walking everywhere. Beautiful city!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, in a fantastic location. Check-in / out staff are polite and professional but don't come across as that friendly and my check out experience was let down by an officious staff member. Breakfast was great and the staff there were fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel for your stay in Sevilla! Excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Stayed 3 nights in Apr 2024

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No access to water, coffee, or drinks outside of breakfast.
Stayed 3 nights in Apr 2024

8/10 Good

Hesam

Liked: Cleanliness, amenities
Great staff at the front desk.
Stayed 2 nights in Apr 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! They need to improve the quality of the bed and pillows, but the rest is a very good staff, location and service!
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the Sercotel Las Casas de los Mercaderes, I was transported into a world of charm and elegance. This hotel, nestled in an 18th-century house in Seville’s old trading center, is a perfect blend of history and modern comfort. The location is unbeatable, being within 300 meters of the Cathedral and Giralda Tower. It’s also just a short stroll away from plenty of shops and tapas restaurants on Calle Sierpes and in the Santa Cruz district. The rooms are air-conditioned and include satellite TV, a safe, and a minibar. Each room has a private bathroom with a bathtub and a hairdryer. The rooms are pleasant and comfortable, with a good bed and an excellent bathroom. The hotel is surprisingly quiet at night, considering its central location. The hotel’s beautiful central courtyard with a bright glass roof is a sight to behold. The staff at the 24-hour reception are friendly and helpful. The hotel also provides free high-speed internet (WiFi). In conclusion, my stay at the Sercotel Las Casas de los Mercaderes was a delightful experience. The combination of its historical charm, modern amenities, excellent location, and friendly staff made it a memorable stay. I would highly recommend this hotel to anyone visiting Seville.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location
Perfect location. Very central and walkable to almost everything within 10 to 15 mins. Room could have done with a few more drawers for clothing storage otherwise ideal.
Stayed 3 nights in Apr 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine stay. We loved the balcony and the bathroom. The beds were not very comfortable and two twin beds are not one queen bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not book a standard room at this hotel !!
Do Not Stay Here if you are booking a Standard Room. We were put in essentially a cellar with a window into an enclosed space. We asked to move and our only option was a smaller room with a window opening into the enclosed lobby. The room had no ventilation. We sucked it up because there was no other option available in town. The service people were friendly and excellent. The location is good and possibly if you book a higher level room they are ok, but do not stay here in a room at their standard advertised price.
Stayed 7 nights in Mar 2024