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Location was excellent - walkable to waterfront in old town and close to lots of restaurants. Our room was in the main building (preferred), and not the one across (need to carry suitcase up the stairs). The room itself was small. Breakfast was excellent, with good egg and non-egg vegetarian options. The property is built around old ruins and the ruin has been showcased, which was special. The staff were very helpful and sweet. The bathroom was a bit awkward. There was not a lot of space to keep things by the sink, but there was space outside the sink area. The shower option was hand shower in an open round tub, which took a bit of adjusting. One could not stand and shower, else the water would splash around. The tub itself was beautiful, but not very practical. There was one time where the water pressure in the commode was not sufficient and it would not flush; had to wait for a bit. There was no cream for coffee in the room, but the restaurant downstairs brought us steaming milk & soy milk upon request, which made our coffee in the room very enjoyable. Overall, recommend this place.

We had an amazing experience with this hotel! The room was beautiful and clean. The staff was over the top helpful. We arrived to a refreshing drink, an icy cold washcloth, and a comfortable place to rest. It was so nice after a long travel day. The hospitality continued for our entire stay. They even sent us away with a breakfast box since we needed to leave very early. We will be back!

We had an excellent stay, great location, beautiful and historic property. Breakfast was delicious! Thank you!

This is a delightful hotel with very helpful staff. The only problem with it is that it is the labyrinth of pedestrian streets that make up Chania old town and it was difficult for us to find it - others might not find it a problem. Breakfast was excellent, and the beds were extraordinarily comfortable.

The problem is parking and there is no one to help you with your luggage. You have to carry your luggage about 0.3 miles