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Regal Riverside Hotel

4.0 star property

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Photo gallery for Regal Riverside Hotel

Lobby
Point of interest
LCD TV
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
34-36 Tai Chung Kiu Road, Sha Tin
  • Sha Tin Park
    ‪8 min walk‬
  • Prince of Wales Hospital
    ‪10 min walk‬
  • Ten Thousand Buddhas Monastery
    ‪2 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Queen Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for SPA Deluxe King Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

SPA Deluxe King Room

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for SPA Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

SPA Superior Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Riverview Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Riverview Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Riverview King Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Riverview King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Royal Suite

  • 1109 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Queen Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Club Riverview King Room

Executive Club Riverview King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Riverview King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Prime Deluxe King Room

Prime Deluxe King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Prime Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Queen Single Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Queen Single Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Club Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Superior Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Club Deluxe Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Queen Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin & Sofa Bed Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin & Sofa Bed Room

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Quadruple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Presidential Suite

  • 1485 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite

  • 743 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Deluxe Twin & Sofa Bed Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin & Sofa Bed Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premier King Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Prime Deluxe Queen Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Prime Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Prime Deluxe Twin & Sofa Bed Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Prime Deluxe Twin & Sofa Bed Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Club Deluxe King Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Queen Single Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Queen Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Club Deluxe Queen Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Club Riverview Queen Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Riverview Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Riverview Queen Single

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Riverview Queen Single

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Club Superior King Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Riverview Queen Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Riverview Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Club Deluxe Twin & Sofa Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Club Deluxe Twin & Sofa Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Prime Deluxe Twin Room

Prime Deluxe Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Prime Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Regal Riverside Hotel

4-star hotel in Sha Tin Wai
8 restaurants, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool, and conference space are onsite.
Regal Riverside Hotel offers 1147 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels.

Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Regal Riverside Hotel features a health club and a seasonal outdoor pool. Dining is available at one of the hotel's 8 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 5909 square feet (549 square meters) include conference space. This eco-certified hotel also offers spa services, a vending machine, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in June 2019.

Regal Riverside Hotel is a smoke-free property.

Scene - Onsite bar.
Avanti Pizzeria - This steakhouse specializes in Italian cuisine and serves lunch and dinner. Open daily.
Taiwan Delight - This restaurant specializes in Taiwanese cuisine and serves lunch and dinner. Open daily.
Regal Court - This fine-dining restaurant serves lunch and dinner. Open daily.
Vi - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (HKD 330 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • 8 restaurants
  • A bar/lounge

Restaurants on site

  • Avanti Pizzeria
  • Regal Court
  • Scene
  • Taiwan Delight
  • Vi

Things to do

  • Health club
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 5,909 square feet of conference space

Outdoors

  • Garden
  • On a river

Spa

  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • No elevator

More

  • 17 floors
  • Built in 1986
  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per accommodation, per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: HKD 330 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Free WiFi in public areas is limited to 30 minutes per day

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Regal Riverside Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 257 out of 999 reviews
Rating 8 - Good. 398 out of 999 reviews
Rating 6 - Okay. 174 out of 999 reviews
Rating 4 - Poor. 94 out of 999 reviews
Rating 2 - Terrible. 76 out of 999 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mildred

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was dated and not well maintained. Furnitures were chipped/scratched, shower curtain stained and moldy, stained towels. Access to public transportation was convenient, 2 min walk to bus stops, easy to catch taxis.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stoney

I been staying in this hotel for the past 10 years . Staff are friendly, is a good location, quiet and serene
Stayed 5 nights in Jan 2025

4/10 Poor

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s quite convenient to get around
Stayed 3 nights in Oct 2024

10/10 Excellent

Aiman, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Chau Ying

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff upgraded me to a bigger room. It’s spacious. The view of the river is nice as well. Free breakfast as promotion enhances my experience as well.
Stayed 2 nights in Jan 2025

6/10 Okay

Grace

Traveled with family
I like the location of the property, but the property condition and facilities are old and rundown.
Stayed 6 nights in Dec 2024

2/10 Terrible

Suda Kai Chuen, Rio Vista

Traveled with family
Disliked: Cleanliness
I will never select to stay in this hotel again
Stayed 4 nights in Dec 2024

8/10 Good

Huseyin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, nice experience! If you have free breakfast, tou may want to ask the receptionist to double check. He didn’t remind us the breakfast hours until my wife asked.
Stayed 1 night in Jan 2025

8/10 Good

Huseyin

Stayed 1 night in Jan 2025

10/10 Excellent

Lili

Stayed 6 nights in Dec 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it is closest to hospital to visit my relative. I saw the photos and it looked decent. However, when I arrived it was totally different. First thing I spotted the white balloons as decoration on the ceiling in the lobby was so dirty and it appeared to be grey. When I got into the room, the toilet water was black and I already felt the place dirty. The temperature control looked like it was from 1972. There was a sign in the shower saying close the door when shower otherwise would trigger the alarm??? Some part of the carpet was out and some type of wire was totally exposed. I decided I couldn’t stay there and booked the nearby courtyard Marriott even though it was further away from the hospital. When I checked out, the same lady at the concierge knew I had booked 4 nights but didn’t even ask why I wanted to check out the same day. Talked to Expedia and still waiting for possible refund. First time in my life telling others don’t book a hotel, this one is the first.
Stayed 4 nights in Dec 2024

8/10 Good

Wai Man Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main reason I choose Regal Riverside was the room space is comfortable and not cramp. Also, public transport is easily available.
Stayed 1 night in Dec 2024

8/10 Good

Morgan, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except if it's not close to the MTR stations. So, transportation is a little inconvenient. The rooms are huge for HK standard.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Bathroom needs remodel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Felix

Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Miho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Mandy

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very well set up rooms. Plenty of room for luggage and excellent employees.

6/10 Okay

Keith

Disliked: Property conditions & facilities
Need to change the room for 2 times as the condition were no good
Stayed 1 night in Dec 2024

10/10 Excellent

NELSON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the room have USB port will be better.
Stayed 1 night in Nov 2024