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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property

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Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Dinner served, British cuisine
Lobby
Fireplace
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Cranborne Chase and the West Wiltshire Downs
    ‪12 min walk‬
  • Gold Hill Museum
    ‪16 min walk‬
  • Shaftesbury Abbey Museum and Garden
    ‪18 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪57 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western Shaftesbury The Royal Chase Hotel

3-star Shaftesbury hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and conference space.
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Best Western Shaftesbury The Royal Chase Hotel features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3875 square feet (360 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a garden. Complimentary self parking is available on site.

Best Western Shaftesbury The Royal Chase Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Byzant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 150 out of 444 reviews
Rating 8 - Good. 183 out of 444 reviews
Rating 6 - Okay. 70 out of 444 reviews
Rating 4 - Poor. 29 out of 444 reviews
Rating 2 - Terrible. 12 out of 444 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveler
Liked: Cleanliness, room comfort
The hotel was a little tired but clean, comfy bed and good shower so key point were catered for. Also a good selection and quality breakfast The hotel desperately needs some illumination outside, it looks closed from the main road and the inroad and carparks are not lit at all, it must loose trade because of this if it wasn't for the satnav I would of passed it several times before seeing it.
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Food revice very very slow. Smell from the drain unique. 'Exploding' hot tap unique
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.
Stayed 1 night in Oct 2024

6/10 Okay

Darren

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Pool closed and not even informed about this.
Stayed 1 night in Oct 2024

6/10 Okay

Mr D Glenister

Traveled with family
Disliked: Room comfort
Great location
The hotel was in a great location for our needs. The downside was we stayed in room 24 and it smelt awful as we were only there for 2 nights we put up with it. My mother in laws room was fine. I did let reception know. Bar service was slow at time. Food was great especially the breakfast. All.the staff work hard and are friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

shelagh

Liked: Cleanliness, staff & service
Big rooms comfy bed tired bathroom . Friendly staff good location
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at The Royal Chase Hotel Shaftesbury which was ideal for meeting up with family and friends in the area. All the staff were very obliging and helpful and we made good use of the swimming pool. Many thanks again.
Stayed 3 nights in Sep 2024

4/10 Poor

Martha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine - comfortable beds (2 singles - 'comfort room'), everything worked, good-sized bathroom. Prefer if different coffee brand used, as Nescafe are unethical (political activities, anti-social finance, likely use of tax avoidance strategies, animal testing, animal rights abuses, a poor approach to climate change and more). My wife's particular concern with them is that they contribute to the unnecessary death and suffering of infants around the world by aggressively marketing baby foods in breach of international marketing standards. Restaurant used for evening meal - good quality and generous portions - and for breakfast. Full Breakfast was '1 of each' - would have quite liked >1 mushroom, egg, bacon etc (perhaps I should have been bold and asked), but it did also include all the continental options too so overall still decent value for full breakfast. Swimming pool was reasonable size and a nice addition (a jacuzzi would have been even better!), but not keen on the very small changing-room, with the urinal just round the corner from the very small square section with bench and shower The spray from the shower and water flow to plug was encroaching on the bench area. Also walls were grey concrete looking - seemed like they needed to have some paint or tiles on to vastly improve the look. Overall, though, recommend the hotel for a good value Sun to Mon stay-over as we explored Shaftesbury and wider area.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Quiet country hotel in Shaftesbury
Parking is easy although I recommend not parking near the trees/hedge as the car was covered in sap and debris in the morning. The lovely looking swimming pool which helped us choose this hotel was closed for maintenance every time we wanted to use it. Breakfasts were good. A little overpriced for the tired looking room.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Basically hotel ok staff excellent. Shame no fridge or air con.
Stayed 3 nights in Aug 2024

8/10 Good

JAMIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Eleanor

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Considering i spent over 130 for a night for this hotel it was not what i expected. Seemed more like a care home than a hotel. Rooms didnt look like they did on the pictures and neither did the property. It needs updating badly. Beds were very worn and mattressing had springs coming through. The bathroom that looked quite new was dirty. Staff were welcoming and friendly though.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The get away
I go to this hotel every now and again threw out the year.just to get away for some me time. Every time I go there’s always smile's and friendly faces.
Stayed 3 nights in Jul 2024

8/10 Good

Zoe

Traveled with family and small children
Liked: Cleanliness, staff & service
Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

8/10 Good

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍 good
Stayed 1 night in Jul 2024

8/10 Good

Krunal

Business traveler, Traveled with partner
Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.
Stayed 1 night in May 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024