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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Exterior
Terrace/patio
1 King Bed with Xintiandi View | Premium bedding, in-room safe, desk, soundproofing
Room (Andaz Attic) | Premium bedding, in-room safe, desk, soundproofing
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
88 Songshan Road, Shanghai, Shanghai, 200021
  • Former French Concession
    1 min walk
  • 金玉满堂
    2 min walk
  • Laoximen Station
    5 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    31 min drive

Room options

View all photos for 1 King Bed

1 King Bed | Premium bedding, in-room safe, desk, soundproofing

1 King Bed

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

1 King Bed with Xintiandi View | Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

2 Twin Beds

  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Loft

Andaz Loft | Premium bedding, in-room safe, desk, soundproofing

Andaz Loft

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Andaz Attic)

Premium bedding, in-room safe, desk, soundproofing

Room (Andaz Attic)

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | View from room

1 King Bed Deluxe

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Corner

1 King Bed Corner | Premium bedding, in-room safe, desk, soundproofing

1 King Bed Corner

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Suite

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

The Langham, Shanghai, Xintiandi

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (959)
The price is $179
per night
$208 total
includes taxes & fees
Jan 7 - Jan 8
The Langham, Shanghai, Xintiandi

About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers 307 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, ANDAZ XINTIANDI, SHANGHAI, BY HYATT features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, a meeting room, and limo/town car service. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

ANDAZ XINTIANDI, SHANGHAI, BY HYATT is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 445 reviews" "
Rating 8 - Good. 139 out of 445 reviews" "
Rating 6 - Okay. 27 out of 445 reviews" "
Rating 4 - Poor. 7 out of 445 reviews" "
Rating 2 - Terrible. 9 out of 445 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandro

Stayed 3 nights in Sep 2024

6/10 Okay

Kristian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cool, and the room very comfortable. House cleaning was very slow - didn't happen until very late afternoon. Restaurant options were too limited - either very high end or not many options.
Stayed 2 nights in Sep 2024

8/10 Good

yijia, Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually great, but there is a massive construction site in the back and it is very noisy. So make sure that you get the Xintiandi view side.
Stayed 3 nights in Aug 2024

2/10 Terrible

chuqian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Pavel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Very nice hotel. Well designed. Highly technological and well located .
Stayed 1 night in Jul 2024

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, first rate service all round
Stayed 6 nights in Mar 2024

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

eric

Liked: Cleanliness, staff & service, room comfort
Love this Hotel, but Showing Signs of its Age
I've been staying at this hotel for close to a decade now and still keep coming back. I have noticed that the rooms are showing signs of aging and wear which is a bit disappointing. Also, there is massive construction on one side of the hotel and for the last 3 trips they have put me on the construction side. Maybe chosse a "city view" if available when you book.
Stayed 1 night in Jan 2024

6/10 Okay

Dong

Stayed 2 nights in Jan 2024

6/10 Okay

erica, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are great and the happy hour treats and coffee machine rocks. However the room is quite old, and the toilet flush was weak and clogged daily.
Stayed 5 nights in Jan 2024

8/10 Good

Henry

Stayed 9 nights in Nov 2023

6/10 Okay

Kwok nam

Stayed 2 nights in Dec 2023

10/10 Excellent

Koh

Liked: Cleanliness, amenities
Beautiful bathroom and bedroom. The only drawback was there was massive construction outside the bedroom window and the curtains are alway drawn.
Stayed 2 nights in Oct 2023

10/10 Excellent

Weini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the overall services were excellent! Will stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breaktfast was excellent. King bed room size was good and gym so were the gym facilities. Overall pleasant stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Very convenient location!!
Stayed 2 nights in Jul 2023

10/10 Excellent

WONG TAI

Liked: Cleanliness, staff & service, property conditions & facilities
good location happy hour at the hotel is amazing
Stayed 3 nights in May 2023

2/10 Terrible

Daniel

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower was really pretty, but one day there was no way to adjust it to be cold, then there was no hot water.

4/10 Poor

Benjamin

Traveled with group
Disliked: Staff & service, property conditions & facilities
Incredibly disappointing
There was absolutely nothing special about this hotel, which I found extremely disappointing. The room itself was mediocre at best, the view out the window looks down on a massive construction project, the pool was cold and had mold dripping off the walls, the breakfast was underwhelming and the food was as cold as the dining room. Things I had seen such as a free mini bar or hosted happy hour were not true either. All in all, a colossal disappointment. If this is the “concept” that Hyatt had in mind, they should go back to the drawing board. I’ve had better stays in hotels 1/4 of the price.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Feb 2021

10/10 Excellent

wai chung john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a great location.
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020