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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property

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Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Exterior
Terrace/patio
Andaz Attic Suite | Premium bedding, in-room safe, desk, soundproofing
Meeting facility
Premium bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
$188
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
88 Songshan Road, Shanghai, Shanghai, 200021
  • Place, Xintiandi Style Shopping Centre
    ‪4 min walk‬
  • Place, People's Square
    ‪11 min walk‬
  • Place, Nanjing Road Shopping District
    ‪2 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪15 min drive‬

Room options

View all photos for 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

1 King Bed

7.0 out of 10
Good
(8 reviews)
  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Loft Suite

Andaz Loft Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Loft Suite

  • 441 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Attic Suite

Andaz Attic Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Attic Suite

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Premium bedding, in-room safe, desk, soundproofing

1 King Bed Deluxe

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Corner

1 King Bed Corner | Premium bedding, in-room safe, desk, soundproofing

1 King Bed Corner

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Suite

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Langham, Shanghai, Xintiandi

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,015 reviews
The Langham, Shanghai, Xintiandi

About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers 307 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, ANDAZ XINTIANDI, SHANGHAI, BY HYATT features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, a meeting room, and limo/town car service. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

ANDAZ XINTIANDI, SHANGHAI, BY HYATT is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 28 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 497 reviews
Rating 8 - Good. 150 out of 497 reviews
Rating 6 - Okay. 30 out of 497 reviews
Rating 4 - Poor. 8 out of 497 reviews
Rating 2 - Terrible. 10 out of 497 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

hank

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Heather

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had pre-paid so they did not have a deposit to hold for incidental purchases. They did not want us to leave our card and asked us to pay for everything as we completed it. Sent out for laundry and it never came back. Had to call the desk to search for it, and was told that since we did not have a deposit we had to pay first before receiving our laundry. There was no message sent to us regarding the fact they were holding our laundry. We had to go and find it. Same ordeal when buying breakfast/drinks etc.. it was not a normal Shanghai hotel experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aoi

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good service.
Stayed 4 nights in May 2025

10/10 Excellent

JASON

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door! The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Stayed 1 night in Apr 2025

8/10 Good

Emir

Traveled with family
Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Apr 2025

10/10 Excellent

George, New Windsor

Stayed 2 nights in Apr 2025

10/10 Excellent

ka-yip Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of city and easy to go anywhere. Just the external wall looks a bit old.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service
The location was good. But the hotel room is a bit old and the bed is too soft.
Stayed 9 nights in Dec 2024

4/10 Poor

Pei, Melbourne

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Not like 5 star hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the side of the hotel where my room was there was a construction site which created noise in the room from 6am through to 10pm. This was minimal and after the second day I dint really notice the the noise so much.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

alissar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and easy to hangout!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alessandro

Stayed 3 nights in Sep 2024

6/10 Okay

Kristian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cool, and the room very comfortable. House cleaning was very slow - didn't happen until very late afternoon. Restaurant options were too limited - either very high end or not many options.
Stayed 2 nights in Sep 2024

8/10 Good

yijia, Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually great, but there is a massive construction site in the back and it is very noisy. So make sure that you get the Xintiandi view side.
Stayed 3 nights in Aug 2024

2/10 Terrible

chuqian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Pavel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel.

Very nice hotel. Well designed. Highly technological and well located .
Stayed 1 night in Jul 2024

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, first rate service all round
Stayed 6 nights in Mar 2024