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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Fridge, microwave, stovetop, dishwasher
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Breakfast available
  • Housekeeping
  • Gym
$156
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Place, Nanjing Road Shopping District
    ‪18 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio

  • 635 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room) | Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio (Art Room)

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room) | Premium bedding, down comforters, in-room safe, individually decorated

Premier Room, 1 Bedroom (Family Room)

  • 1163 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

  • 1668 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Premier Room, 1 Bedroom

  • 893 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 893 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Rabbit's Den Family Room

Premium bedding, down comforters, in-room safe, individually decorated

Rabbit's Den Family Room

  • Sleeps 2

View all photos for Executive Suite - 1-Room

Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2

View all photos for Two Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2

View all photos for Guestroom

Premium bedding, down comforters, in-room safe, individually decorated

Guestroom

  • Sleeps 2

View all photos for Executive Studio Apartment

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2

View all photos for 1-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2

View all photos for 3-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 5

View all photos for Suite - 3-Room (Top Floor)

Premium bedding, down comforters, in-room safe, individually decorated

Suite - 3-Room (Top Floor)

  • Sleeps 6

View all photos for Family Parent-child Suite

Premium bedding, down comforters, in-room safe, individually decorated

Family Parent-child Suite

  • Sleeps 2

View all photos for Deluxe Executive Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2

View all photos for Studio Executive Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

Studio Executive Twin Beds

  • Sleeps 2

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About this property

Ascott Huai Hai Road Shanghai

4.5-star aparthotel in Downtown Shanghai
This smoke-free aparthotel features an indoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.
In addition to an indoor pool, Ascott Huai Hai Road Shanghai provides an outdoor tennis court, a 24-hour health club, and a steam room. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury aparthotel also offers a terrace, a garden, and concierge services. Parking is available onsite for a surcharge.

Ascott Huai Hai Road Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Brasserie - This restaurant serves breakfast only.
Room service is available.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Car rental
  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Reviews

Ascott Huai Hai Road Shanghai Reviews

8.2

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 239 out of 544 reviews
Rating 8 - Good. 185 out of 544 reviews
Rating 6 - Okay. 62 out of 544 reviews
Rating 4 - Poor. 39 out of 544 reviews
Rating 2 - Terrible. 19 out of 544 reviews

Reviews

2/10 Terrible

Shih Yung

Business traveler
Disliked: Cleanliness, room comfort
terrible！no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach，TVcannot work, speaker is also broken! Hotel staff attitude is bad
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Stayed 6 nights in May 2025

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025

4/10 Poor

Jia

Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Stayed 2 nights in May 2025

2/10 Terrible

richard

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Bao Ru

Disliked: Cleanliness, room comfort

Worse r

Broken parts and unclearn areas with no response upon request.
Stayed 3 nights in May 2025

6/10 Okay

Jeffrey

Business traveler
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Maxine

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Jargal

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Chirag

Stayed 4 nights in Feb 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, room comfort

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, room comfort

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024

4/10 Poor

Lael

Business traveler
Disliked: Cleanliness

Not well maintained

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Renjiang

Traveled with family
Liked: Cleanliness, amenities
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024

10/10 Excellent

Guiness

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 26 nights in Sep 2024

8/10 Good

Margie, Brookline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Inon ng hang

Stayed 4 nights in Jun 2024

10/10 Excellent

HUNG

Stayed 4 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 23 nights in Apr 2024

10/10 Excellent

sharron

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Except the receptionist service attitude.
Stayed 6 nights in Apr 2024