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Banyan Tree Shanghai On The Bund

5.0 star property

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Photo gallery for Banyan Tree Shanghai On The Bund

Romantic Oasis with Relaxation Pool | Down comforters, free minibar items, in-room safe, desk
Down comforters, free minibar items, in-room safe, desk
Exterior
Grand Suite (Bund) | In-room dining
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
19 Gong Ping Road, Hongkou District, Shanghai, Shanghai, 200082
  • Oriental Pearl Tower
    ‪3 min drive‬
  • The Bund
    ‪4 min drive‬
  • Nanjing Road Shopping District
    ‪5 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Riverside suite

Junior Riverside suite | Down comforters, free minibar items, in-room safe, desk

Junior Riverside suite

  • 850 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room, 2 Twin Beds

Down comforters, free minibar items, in-room safe, desk

Panoramic Double Room, 2 Twin Beds

  • 646 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Bund Retreat

Separate tub and shower, rainfall showerhead, free toiletries

Panorama Bund Retreat

  • 667 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family oasis with Kids Pool

Family oasis with Kids Pool | Down comforters, free minibar items, in-room safe, desk

Family oasis with Kids Pool

  • 710 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Down comforters, free minibar items, in-room safe, desk

Premier Suite

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Riverside Suite

Down comforters, free minibar items, in-room safe, desk

Grand Riverside Suite

  • 1572 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Riverside Retreat

Down comforters, free minibar items, in-room safe, desk

Panorama Riverside Retreat

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Riverside Retreat Twin

Down comforters, free minibar items, in-room safe, desk

Panorama Riverside Retreat Twin

  • 646 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Riverside Retreat

Riverside Retreat | View from room

Riverside Retreat

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Oasis with Relaxation Pool

Romantic Oasis with Relaxation Pool | View from room

Romantic Oasis with Relaxation Pool

  • 710 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Banyan Retreat Room

Down comforters, free minibar items, in-room safe, desk

Banyan Retreat Room

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Bund)

Grand Suite (Bund) | In-room dining

Grand Suite (Bund)

  • 1636 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Riverside Retreat King

Down comforters, free minibar items, in-room safe, desk

Panorama Riverside Retreat King

  • 646 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Riverside Suite

Riverside Suite | View from property

Riverside Suite

  • 1378 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Banyan Suite

Banyan Suite | Living area | TV

Banyan Suite

  • 3305 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Octonauts Theme Room

Down comforters, free minibar items, in-room safe, desk

Octonauts Theme Room

  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Bund Retreat Twin Room

Down comforters, free minibar items, in-room safe, desk

Panorama Bund Retreat Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Wellbeing Retreat King

Down comforters, free minibar items, in-room safe, desk

Wellbeing Retreat King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Oasis With Kids Pool

Interior

Family Oasis With Kids Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Bund Riverside Suite

TV

Bund Riverside Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Suite - River-View, Night View

Living area | TV

Themed Suite - River-View, Night View

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room With River View

Down comforters, free minibar items, in-room safe, desk

Queen Room With River View

  • Sleeps 2
  • 1 King Bed

View all photos for "Yue"Family Fun Family Oasis With Kids Pool

Down comforters, free minibar items, in-room safe, desk

"Yue"Family Fun Family Oasis With Kids Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Living area | TV

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for "Yue" Family - Panorama Riverside Retreat King

Interior

"Yue" Family - Panorama Riverside Retreat King

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Premier Suite - River-View

Interior

Themed Premier Suite - River-View

  • Sleeps 3
  • 1 King Bed

View all photos for 2-bed Room With River View

Interior

2-bed Room With River View

  • Sleeps 2
  • 2 Double Beds

View all photos for Panorama Bund Retreat King Room

Down comforters, free minibar items, in-room safe, desk

Panorama Bund Retreat King Room

  • Sleeps 2
  • 1 King Bed

View all photos for B.duck Family Theme Room

Down comforters, free minibar items, in-room safe, desk

B.duck Family Theme Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bund Junior Suite

Down comforters, free minibar items, in-room safe, desk

Bund Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Riverside Retreat - Twin

Down comforters, free minibar items, in-room safe, desk

Panorama Riverside Retreat - Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Panorama Riverside Retreat - King

Down comforters, free minibar items, in-room safe, desk

Panorama Riverside Retreat - King

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Riverside Suite

Interior

Grand Riverside Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Riverside Junior Suite

Down comforters, free minibar items, in-room safe, desk

Riverside Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat Room

Down comforters, free minibar items, in-room safe, desk

Banyan Retreat Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With River View

Down comforters, free minibar items, in-room safe, desk

Suite With River View

  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Oasis With Relaxation Pool

Spa | Sauna, steam room, body treatments, hot stone massages, body wraps

Romantic Oasis With Relaxation Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Bund Suite

Interior

Grand Bund Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

W Shanghai - The Bund

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (309)
The price is $285
per night
$333 total
includes taxes & fees
Apr 27 - Apr 28
W Shanghai - The Bund

About this property

Banyan Tree Shanghai On The Bund

5-star hotel in Hongkou District
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Banyan Tree Shanghai On The Bund offers 130 air-conditioned accommodations with indoor private hot tubs and minibars (stocked with some free items). Beds feature down comforters. A pillow menu is available. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Banyan Tree Shanghai On The Bund features a full-service spa, 3 hot tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a children's pool, a 24-hour fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Banyan Tree Shanghai On The Bund is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Banyan Tree Shanghai On The Bund has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CNY 258 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to May 15 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Banyan Tree Hotel Shanghai Bund
Banyan Tree Shanghai Bund
Banyan Tree Shanghai Bund Hotel
Banyan Tree Bund Hotel
Banyan Tree Bund
Banyan Tree Shanghai On The Bund Hotel
Banyan Tree Shanghai On The Bund Shanghai
Banyan Tree Shanghai On The Bund Hotel Shanghai

Banyan Tree Shanghai On The Bund Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 155 reviews
Rating 8 - Good. 37 out of 155 reviews
Rating 6 - Okay. 16 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 5 out of 155 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernice Zi Xi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will come back again to stay ! Love it
Stayed 5 nights in Jan 2025

10/10 Excellent

JOHN

Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff both at reception and concierge
Stayed 3 nights in Dec 2024

2/10 Terrible

Eng Keat

Disliked: Staff & service
Turned down my check in request despite confirmed booking on Expedia
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good sleep and they gave my family and I a free upgrade to one with a jacuzzi. Reflective of Banyan Tree's standards and the experience exceeded my expectations!
Stayed 2 nights in Mar 2024

6/10 Okay

Szu Han

Traveled with partner
Liked: Cleanliness, staff & service
The unit has an epic view of the river, which is the best of the whole experience. The bad experience can start with a bad wifi connection. the power outlet on the office desk section is broken. Hence they have to provide the power extension core. Also the fridge is not working as well. Not to mention, somehow the AC was set at 30 degrees, which is hot as hell and cannot be changed and I have to call in a repairs guy. Overall not a terrible experience but definitely did not hold up to its standard.
Stayed 2 nights in Jan 2023

10/10 Excellent

Peiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very enjoyable and fantastic stay
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was fantastic, the in room hot tub was clean and well maintained, and the staff was helpful and friendly. They also did not nickle and dime the guests for every little thing. You definitely get what you pay for at this hotel, and I wouldn't hesitate to stay there again, especially for a special occasion.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway to die for
What a fabulous treat- I loved the romantic pool with the most amazing view of the Shanghai skyline and Bund. It was magical
Stayed 2 nights in Jun 2019

6/10 Okay

Seppo

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel- good location
nice hotel- in a very good location -good food and staff were really friendly- helped book tours and all for my family and i
Stayed 2 nights in Apr 2019

8/10 Good

Colorful

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The location is not ideal because it is far away from major shopping centers and you have no night life by staying in this hotel although you get breathtaking views from every room. Checked in way before 3 pm and the staff delivered my luggages to the room even before I got the room keys. The shower room floor was slightly slanted resulting in water accumulation after shower. The hotel upgraded my room to a higher floor and better viewed room right after I reported the shower floor problem. Excellent management and response to customer service. Double sink counter with everything you can think of. The flappers are in a nice bag and can be used as a gift. Soft drinks in the room mini fridge are free. There is also a nice tea set for people who love drink tea. Automatic toilet makes going to bathroom a joyful learning experience.
Stayed 2 nights in Mar 2019

8/10 Good

Anna-Maria

Liked: Staff & service
36hrs in Shanghai
Nice relaxing overall atmosphere.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
property is ok.... below the expectation. Wifi doesn't work at all, which is a big minus.
Stayed 1 night in Feb 2019

8/10 Good

Cindy Hui Che

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room
We booked a river view room for our stay and indeed we were given one, however we saw most of the roof top of other buildings more than the river given that ours were on the 3rd floor. The service was mediocre given the standard expected from such hotel. Check in staff were professional but when we did an early check out on our last day, the staff was just sleeping on the desk. There was no apology even after we tried to wake her up, or even a simple concern about our stay. The location of the hotel is quite out of the way as well. There doesn’t seems to be any decent restaurants or shops within 0.5km from the hotel. Nonetheless, the room was really spacious and amenities were splendid.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff are friendly. Nearby environment is quiet. Actually it is not in the Bund.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

QING

Disliked: Cleanliness, property conditions & facilities
Room a bit dated, curtain can’t be drawn up or down, pillow provided with all kind of stains on it under the cover.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, nice housekeeping. service was lacking as there were communication problems between staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful designed, serene hotel w excellent views
The hotel is exceptionally well designed and well run. Amazing suite, beautifully designed, excellent bed, very spacious bathroom, great bath. A fun rooftop bar. and excellent restaurants,
Stayed 7 nights in Jun 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and excellent room
Lovely hotel on the banks of the river with a lovely view across the Bund. Stayed in a room with a large pool which was excellent at night to relax in with a great view across the city. The standard or the service was high. Would recommend.

2/10 Terrible

MH, New York

Liked: Room comfort
Disliked: Cleanliness, staff & service
My stay was horrible and I couldn’t wait to leave.
Everyone in this hotel is incompetent. Such confusion I have never seen. To say this hotel is on the Bund is misleading - it is on the North Bund which is 1 mile from any life, restaurant or activity. The view is to the backside of PuDong skyline! The place is dead. Breakfast is a disaster. No service.
Stayed 2 nights in Apr 2018