The following facilities or services will be unavailable from June 11 2024 to June 16 2024 (dates subject to change):
In addition to a full-service spa, Chateau Star River Pudong Shanghai features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of 8 meeting rooms and limo/town car service. This luxury hotel also offers a health club, a spa tub, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.
Chateau Star River Pudong Shanghai is a smoke-free property.
Chateau Star River Pudong Shanghai offers 261 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.
Lulu Spa has 11 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
UnionPay
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
For the benefit of our customers, we have provided a rating based on our rating system.