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City Hotel Shanghai

3.5 star property

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Photo gallery for City Hotel Shanghai

Indoor pool
Executive Suite | Minibar, in-room safe, desk, blackout drapes
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
No.5-7 Shaanxi Rd(S)., 5-7, Shanghai, PVG, 200020
  • Former French Concession
    ‪1 min walk‬
  • Shanghai Exhibition Center
    ‪8 min walk‬
  • Jing'an Temple
    ‪9 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (2 beds)

Minibar, in-room safe, desk, blackout drapes

Superior Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (2 beds)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Special Queen Room

Minibar, in-room safe, desk, blackout drapes

Special Queen Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room

Jin Jiang Hotel Shanghai

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (879)
The price is $80
per night
$93 total
includes taxes & fees
Feb 25 - Feb 26
Jin Jiang Hotel Shanghai

About this property

City Hotel Shanghai

3.5-star hotel in Huangpu
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
City Hotel Shanghai offers 272 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, City Hotel Shanghai features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

City Hotel Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
City Restaurant - This restaurant serves breakfast, lunch, and dinner.
Misato - This restaurant specializes in sushi and serves lunch and dinner.
Pinnacle Peak Steak House - This steakhouse serves dinner only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Greek, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 80 for adults and CNY 80 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • City Restaurant
  • Misato
  • Pinnacle Peak Steak House

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 300 per day (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 80 for children
  • Fee for in-room wired internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 600 per person
  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

City Hotel Shanghai
City Shanghai
Shanghai City Hotel
City Hotel Shanghai Hotel
City Hotel Shanghai Shanghai
City Hotel Shanghai Hotel Shanghai

City Hotel Shanghai Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 831 reviews
Rating 8 - Good. 402 out of 831 reviews
Rating 6 - Okay. 213 out of 831 reviews
Rating 4 - Poor. 51 out of 831 reviews
Rating 2 - Terrible. 23 out of 831 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Qin

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and view
Stayed 1 night in Jul 2024

10/10 Excellent

Martin Joseph Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Stayed 1 night in May 2021

2/10 Terrible

Laura

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, won’t return.
Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Stayed 1 night in Sep 2020

10/10 Excellent

LIMING

Stayed 4 nights in Dec 2019

8/10 Good

Yap, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Amitabh

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Lin, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, good price, friendly staff.
Stayed 13 nights in Oct 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and good service
Very well located
Stayed 4 nights in Apr 2019

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and price
Very well located
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
Stayed 11 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 11 nights in May 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hygiene condition and cleaning is not thorough. Used tissues were found under the quilt on the bed at return to room at night.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like everything else except inside the furniture and the base room area because the furniture are poor and the base tub water can’t go through it at same time.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and walkable distance to metro station. Price is reasonable as compared to similar hotels in city centre.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay in this hotel everytime I come to Shanghai for business reason. Price is reasonable though the hotel is located in the city centre. Metro is within walkable distance.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to us embassy, clean and tidy, professional service.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property.It is very convenient for me visit my friends and family.
Stayed 9 nights in Jan 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely good value for Money
The hotel is nice, clean, rooms are good size, internet maybe a bit slow but works. Staff are great, concierge section go out of their way to help, room sevice takes 30 mins good prices, great staff, breakfast staff also great always smiling and welcoming serving coffee, tea, cold cuts and bacon eggs etc and local dishes too. I would stay again no problem
Stayed 7 nights in Jan 2019

8/10 Good

SATHISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Luis

Liked: Cleanliness, staff & service
Perfect rating - Accurate - Adequate
3.5 stars is a perfect rating for this hotel. It is comfortable, has all the basics, and is located in a good area. The WiFi was strong, water pressure good, and bedding was slightly better than standard and slightly less than luxurious. Ideally the hotel needs a few decorative updates and better finishes as it looks a little dated, but you will not miss any of the typical accomodations.
Stayed 2 nights in Dec 2018

10/10 Excellent

Cristian, Miami FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was better than i expected based on reviews... the location in amazing if your into shopping and clean area. Only one thing i can say is ghat the bed were hard but i love that for my back support so it was good for me.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2018

8/10 Good

Margie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like almost everything (i.e. location, subway access, etc.), except the fact that there is a nice pool that guests are not able to use. It costs 100 per person per entry, which wasn’t mentioned on booking site.
Stayed 9 nights in Sep 2018