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Crowne Plaza Shanghai Hongqiao by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shanghai Hongqiao by IHG

Exterior
Exterior
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated
Daily buffet breakfast (CNY 198 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Gym
  • Housekeeping
$94
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
No. 1-3, Lane 630 Shenchang Road, Minhang District, Shanghai, 201107
  • Place, Hongqiao Tiandi
    ‪8 min walk‬
  • Place, National Exhibition and Convention Center
    ‪17 min walk‬
  • Place, Zhongshan Park
    ‪12 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • 1152 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, individually decorated

Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Shanghai Hongqiao by IHG

4.5-star Shanghai hotel, connected to a rail/subway station in Minhang
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Crowne Plaza Shanghai Hongqiao by IHG offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate sitting areas. 50-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4.5-star property consist of a business center, 4 meeting rooms, and coworking spaces.

Wired and wireless Internet access is complimentary. Event facilities measuring 11840 square feet (1100 square meters) include conference space. This luxury hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. A shuttle from the hotel to the airport is complimentary to guests at scheduled times. Limited complimentary onsite parking is available on a first-come, first-served basis.

Crowne Plaza Shanghai Hongqiao by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
虹桥 - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
雅逸 - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 6:30 AM to 6:30 PM at scheduled times
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 彩丰楼
  • 虹桥
  • 雅逸

Things to do

  • Art gallery
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,840 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Shanghai
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel Shanghai
Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao by IHG Hotel
Crowne Plaza Shanghai Hongqiao an IHG Hotel
Crowne Plaza Shanghai Hongqiao by IHG Shanghai
Crowne Plaza Shanghai Hongqiao by IHG Hotel Shanghai

Crowne Plaza Shanghai Hongqiao by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maciej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and huge rooms
Stayed 3 nights in May 2025

10/10 Excellent

Jingjing

Stayed 1 night in May 2025

4/10 Poor

Kian Meng

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Federico

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was OK. People at the Hotel are not so well informed and not so in English, considering it is an international brand Hotel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tomaz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Only minus. I have paid business lounge acces, but it was closed... they could at lest offer a bottle of wine...
Stayed 3 nights in Feb 2025

10/10 Excellent

hong, appleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Walking distance to the railway station.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Business traveler
Liked: Staff & service, property conditions & facilities
Got a free upgrade to the suite. So naturally this is a 5 star review.
Stayed 1 night in Nov 2024

8/10 Good

Chulinthorn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, smell smoke inroom, air condition worst
Stayed 3 nights in Jun 2024

2/10 Terrible

chuang

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration cannot find my reservation under Expedia. Junior staff has no clue on what she does. Manager assisted and she only found 1 room booked. I have to spend 35 mins for a check in. For a 5 star priced hotel? No coffee after 5:30pm at lobby and service staff not aware. toliet bath tiles can see stain and moldy, Cleaning staff leave rubbish on the floor. Sent for laundry, waited 3 days. The only consolation is the conceige, Jack Liu who was the most helpful. And the GM. other than that, can forget about this hotel, is for the locals to patronize.
Stayed 4 nights in May 2024

2/10 Terrible

MANOJ

Stayed 5 nights in May 2024

8/10 Good

Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At this price range should have room service

In general the hotel is very good BUT, there is no room service at all. The western food restaurant ants in the hotel opens at 5:30pm.The Breakfast buffet is excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Abraham, TALLAHASSEE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near big exhibition center (10 minutes). Rooms are nice, clean and very quiet. Staff is very friendly however their English is extremely limited. For a Western hotel brand more emphasis should be placed in having English speaking staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gabriel Feliciano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel breakfast is amazing. Very far from pudong Airport be carefully when you book this hotel because Shanghai have 4 airports.
Stayed 1 night in Dec 2023

10/10 Excellent

Marek

Liked: Staff & service, amenities, property conditions & facilities
Their breakfast buffet was just outstanding. Great selection of food, but if you want to lose weight, do not go there :-).
Stayed 1 night in Oct 2023

10/10 Excellent

TECK CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

GLORIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I did not like about this hotel is that when I call for room service, they told me they don’t e it. Everything else, OK
Stayed 2 nights in May 2023

10/10 Excellent

yuan kai

Stayed 1 night in Jun 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗な施設で、接客もとても丁寧でした。また上海を訪れることがあればこのホテルを利用したいです。
Stayed 2 nights in May 2025

10/10 Excellent

Kar Ling

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JongOok, Jeongeup

Liked: Cleanliness, staff & service, property conditions & facilities
Thanka for your inuiry
Stayed 1 night in Apr 2025

10/10 Excellent

PYOUNG DAE

Stayed 2 nights in Mar 2025