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Grand Hyatt Shanghai

5.0 star property

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Photo gallery for Grand Hyatt Shanghai

Exterior
Premium bedding, down comforters, minibar, in-room safe
Serves lunch and dinner
Premium bedding, down comforters, minibar, in-room safe
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Oriental Pearl Tower
    ‪5 min walk‬
  • Shanghai Tower
    ‪8 min walk‬
  • The Bund
    ‪1 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room | TV, fireplace

Suite (Diplomat)

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (930)
$176 nightly
The price is $176 total
includes taxes & fees
Pudong Shangri-La, Shanghai

About this property

Grand Hyatt Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Grand Hyatt Shanghai provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Grand Hyatt Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Canton - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Club Jin Mao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhihua

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area, very convenient for work and vacation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leidy

Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Stayed 3 nights in Mar 2025

8/10 Good

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and the bed was very clean and soft. The hotel room was spacious and the bathtub had an excellent view. The swimming pool was too small.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is key

Perfect location, perfect view, nice room
Stayed 1 night in Feb 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service
Disliked: Amenities
It is spacious and the food is very good. The bed is very comfy and cool.
Stayed 2 nights in Mar 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Giang

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Kouha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Manjoat

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great pool and gym. Communication in English was difficult but everyone was very welcoming and friendly. The area isn’t that lively at night but still a great stay at the views are great.
Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great atmosphere. Rooms were clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michele

Stayed 1 night in Jan 2025

10/10 Excellent

Frank, Toronto

Stayed 13 nights in Jan 2025

10/10 Excellent

Christine

Stayed 5 nights in Jan 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Malvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frank, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuening Renee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at grand Hyatt every time in Shanghai. Immaculate room with wonderful view.

10/10 Excellent

Francis

Stayed 3 nights in Dec 2024

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but the inside is a little antique
Stayed 1 night in Dec 2024

10/10 Excellent

Yun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the staffs are very kind and helpful. Highly recommended.
Stayed 1 night in Dec 2024

6/10 Okay

Glen

Liked: Staff & service
The location and view are amazing. Worth it for the experience. The gym is a little dated, definitely needs updating from the mid 2000s vibe. Breakfast buffet on Sunday was a big disappointment. Dirty tables, not enough staff, not enough food for the crowd. Cloud 9 bar is cool, but slow service and limited menu. Typical post-pandemic Chinese hotel lack of English skills throughout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renato, Errington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Incredible hotel. I was very happy with location and view.
Stayed 2 nights in Nov 2024