Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Beaux Arts hotel also offers a seasonal outdoor pool, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in May 2018.
Grand Mercure Shanghai Century Park is a smoke-free property.