Grand Millennium HongQiao Shanghai

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Millennium HongQiao Shanghai

Front of property - evening/night
Indoor pool
Body treatments, 3 treatment rooms
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite | Living area | 37-inch LCD TV with satellite channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
2588 Yan An Xi Road, Shanghai, Shanghai, 201103
  • Hongqiao Int'l Pearl City
    16 min walk
  • Xianxia Road
    16 min walk
  • Laowai Street 101
    16 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    12 min drive

Room options

Premier Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Club Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite

  • 861 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Grand Millennium HongQiao Shanghai

4.5-star Shanghai hotel, connected to a shopping center in Changning
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Grand Millennium HongQiao Shanghai offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and body treatments.
In addition to a full-service spa, Grand Millennium HongQiao Shanghai features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 26910 square feet (2500 square meters) include a conference center. This luxury hotel also offers a health club, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Millennium HongQiao Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
O Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Spectrum - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Chatz - Onsite lobby lounge. Happy hour is offered. Open daily.
O' €™Deli Bar & Terrace - This bar overlooks the garden. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Self parking on site (CNY 80 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 228 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chatz
  • O Cafe
  • O' €™Deli Bar & Terrace
  • Spectrum

Things to do

  • 24-hour gym
  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (26,910 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Airport shuttle fee: CNY 800 per vehicle (roundtrip)
  • Self parking fee: CNY 80.00 per day
  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Millennium Hongqiao Shanghai
Millennium Hotel Shanghai Hongqiao
Millennium Shanghai Hongqiao
Grand Millennium HongQiao Shanghai Hotel
Grand Millennium HongQiao Shanghai
Shanghai Millennium Hongqiao Hotel
Millennium Hongqiao Shanghai
Grand Millennium HongQiao Shanghai Hotel
Grand Millennium HongQiao Shanghai Shanghai
Grand Millennium HongQiao Shanghai Hotel Shanghai

Grand Millennium HongQiao Shanghai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 316 out of 747 reviews" "
Rating 8 - Good. 327 out of 747 reviews" "
Rating 6 - Okay. 58 out of 747 reviews" "
Rating 4 - Poor. 25 out of 747 reviews" "
Rating 2 - Terrible. 21 out of 747 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
refused to honor VIP discount for food/beverage
Room excellent. Nice surroundings. Location not bad. Pool downstairs with sauna etc v. functional with large pool. Could do with a spruce up and harder cleaning. However, I booked with a VIP booking. When I went to book dinner I checked, and the restaurant refused to honour the 25% discount. I went back to the reception and they also refused. I had made a special trip back with family for dinner, so this was unpleasant. So we went to a non-hotel restaurant. The next morning I talked to the manager who admitted fault but would not make it right except for some vague promise of a discount if I stayed in the future. I asked for a voucher or something, but nothing. So I had a written unequivocal discount in writing and I am expected to take vague promises? What prompted this review is I just got an email asking me to join Millennium....
Stayed 2 nights in Jul 2024

2/10 Terrible

Junmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP treat at all. Price is so high!
Stayed 1 night in Jul 2024

10/10 Excellent

Weng Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

YUKIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for great stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Isac itzhak

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Milica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Hazim

Traveled with family and small children
Disliked: Staff & service, amenities
Very bad experience with the hotel manager, not understanding and start yelling when I asked to change room. My family and I felt uncomfortable and we mahe a different hotel reservations just for such a poor customer service specific from the manager who got so upset and yell at us. Highly recommend to avoid this hotel
Stayed 1 night in May 2024

10/10 Excellent

Jae

Stayed 1 night in May 2024

4/10 Poor

Elie Hillel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Yair

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel for a pleasant stay
During my recent stay at the hotel, I was pleased to find that it had been thoughtfully refurbished since my last visit over a decade ago. My room on the 8th floor was spacious, clear, and comfortable, offering a beautiful view. The amenities provided exceeded my expectations. However, there were a few areas for improvement that I believe the hotel should consider. Firstly, the chair in the room was uncomfortable for extended seating, which was a concern as I had to work from the room for several hours each day during my week-long stay. Secondly, the minibar items were overpriced, which was a bit disappointing. Thirdly, I was about about to be charged an exorbitant amount to print a booklet, so I gave it up. Fourthly, while the idea of the mailbox located outside the room for package deliveries and laundry services is fantastic, finding someone to inform me of its existence and accessing it was a bit of a challenge. Lastly, I found the hotel's laundry service to be quite expensive, almost equivalent to the cost of the clothes themselves. If guests require laundry services, it would be advisable to find an external alternative. Despite these minor issues, I immensely enjoyed my stay and appreciate the thoughtful refurbishment. I look forward to visiting again in the future.
Room
Bathroom
Desk and Minibar
View from the room
Stayed 1 night in Aug 2023

8/10 Good

YESHUA, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Enjoyed my stay
Stayed 2 nights in May 2023

8/10 Good

Hunglin

Stayed 2 nights in Apr 2023

10/10 Excellent

MARK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Mar 2023

10/10 Excellent

Tony

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent hotel everything went great I really recommend it for business or leisure stay
Stayed 6 nights in Dec 2019

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The hotel was nice. One room was a bit musty smelling. Other room was fine. Breakfast was good. Pool area was really nice with a working sauna and steam room. Had some confusion over my booking re: breakfasts that came with room. Think it was a problem from Hotels.com. Instead of 2 breakfasts per room, one room had only one breakfast included.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Mehul

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place and neighborhood
great place. a bit hard to communicate about the food on site as a vegetarian and some things were hard to tell if extra charge (use of workout facilities/pool) but overall great stay!
Stayed 5 nights in Oct 2019

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Robert, Hood River, Oregon USA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed on the Executive Floor which was very quiet and nicely furnished. Very comfortable rooms. The food at the dinner buffet tasted old and dried out due to very few customers.
Stayed 1 night in Sep 2019