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Hilton Shanghai City Center

5.0 star property

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Photo gallery for Hilton Shanghai City Center

Exterior
Reception hall
Reception
Presidential Suite, 1 King Bed | View from room
Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Gym
  • Free WiFi
  • Room service
$151
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050
  • Former French Concession
    ‪11 min walk‬
  • Jing'an Temple
    ‪18 min walk‬
  • Nanjing Road Shopping District
    ‪4 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪39 min drive‬

Room options

View all photos for Guest Room, King

1 bedroom, premium bedding, down comforters, Select Comfort beds

Guest Room, King

  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Suite

  • 829 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Deluxe Room, King

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Suite, 1 King Bed (Ambassador Suite)

  • 2131 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Room, 1 King Bed, Accessible

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Premium Room, 1 King Bed

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Premium Suite, 1 King Bed

  • 1184 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Presidential Suite, 1 King Bed

  • 3014 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

1 bedroom, premium bedding, down comforters, Select Comfort beds

Guest Room, Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • Sleeps 2

Japanese Deluxe Garden View Room

  • Sleeps 2

Crystal Suite

  • Sleeps 2

Executive Superior Room

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Grand Superior Room

  • Sleeps 2

Nikko Deluxe Twin Room

  • Sleeps 2

Similar properties

Exterior

Grand Hyatt Shanghai

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
Grand Hyatt Shanghai

About this property

Hilton Shanghai City Center

5-star hotel in Jing'an
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and conference space are onsite.
Hilton Shanghai City Center offers 381 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hilton Shanghai City Center features an indoor pool and a 24-hour fitness center. Event facilities measuring 4553 square feet (423 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2024.

Hilton Shanghai City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Osteria Twelve 16意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CNY 80 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 228 to 228 per person
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - July 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 0 to 228 for children
  • Airport shuttle fee: CNY 800.00 per vehicle (one way)
  • Self parking fee: CNY 80 per stay
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Hilton Shanghai City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 62 reviews
Rating 8 - Good. 11 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

caroline

Stayed 3 nights in Jun 2025

10/10 Excellent

Janelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appreciation to John Guest Services Manager

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!
Stayed 4 nights in May 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Liked: Property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolina

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 6 nights in Apr 2025

10/10 Excellent

Thien

Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Stayed 5 nights in Mar 2025

10/10 Excellent

wen liang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to French concession area
Stayed 3 nights in Nov 2024

10/10 Excellent

Cui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

xiaoming

Business traveler
Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024

10/10 Excellent

Tzu Chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and location
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足

全般的には満足しているが、夜中の隣の会話の声(声が大きすぎるが)が筒抜けであったのと､たまたま私のチェックイン担当がのろかった(私のチェックインの間に別のフロントスタッフは2人済ませていた)ぐらいで部屋の設備､快適さ、ジムや朝食レストランは文句なし。
Stayed 2 nights in May 2025

10/10 Excellent

Makiyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hock Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

Yoko

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience, will book for next time as well.
Stayed 1 night in Mar 2025

10/10 Excellent

JAEHEON

Stayed 1 night in Mar 2025

10/10 Excellent

CHIE

Liked: Cleanliness
Stayed 3 nights in Mar 2025