Holiday Inn Shanghai Jing'an by IHG

4.0 star property

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Standard Room, 2 Double Beds, City View | Down comforters, minibar, in-room safe, desk
Exterior
Cafe
Exterior
Chinese cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
No 1738 Zhongxing Road, Shanghai, Shanghai, 200070
  • Nanjing Road Shopping District
    ‪5 min drive‬
  • People's Square
    ‪5 min drive‬
  • The Bund
    ‪9 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪50 min drive‬

Room options

Standard Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, City View

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Shanghai Jing'an by IHG

4-star hotel in Jing'an
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available once per stay.
Holiday Inn Shanghai Jing'an by IHG offers 447 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8665 square feet (805 square meters) include conference space. For a surcharge, the property provides an area shuttle within 20 kilometers and a shuttle from the airport to the hotel during limited hours. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2024.

Holiday Inn Shanghai Jing'an by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
静安阁 - This restaurant specializes in Chinese cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport pick-up shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • A restaurant

Restaurants on site

  • 静安阁

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • 8,665 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 27 floors
  • Double-glazed windows
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 198 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Airport shuttle fee: CNY 600 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: CNY 198 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Shanghai
Holiday Inn Express Shanghai Zhabei
Holiday Inn Express Zhabei
Holiday Inn Express Zhabei Hotel
Holiday Inn Express Zhabei Hotel Shanghai
Holiday Inn Express Zhabei Shanghai
Shanghai Holiday Inn Express Zhabei
Shanghai Zhabei
Zhabei Holiday Inn Express
Zhabei Holiday Inn Express Shanghai
Holiday Inn Express Zhabei Shanghai Hotel Shanghai
Holiday Inn Express Shanghai Zhabei Hotel

Holiday Inn Shanghai Jing'an by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 174 out of 1000 reviews
Rating 8 - Good. 489 out of 1000 reviews
Rating 6 - Okay. 237 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yan

Liked: Amenities
The lobby is kind of busy。The room is clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie Babydoll

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, 5 minutes walk to the rail station
Stayed 1 night in Jan 2020

10/10 Excellent

Irene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel in Shanghai

Best choice I've made for our Shanghai Trip! Huge rooms, English speaking and helpful staff, free buffet breakfast, very near the shanghai railway station
Stayed 5 nights in Dec 2019

8/10 Good

Pom

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room is quite large and clean. Bed is comfortable. Hotel location is near metro and convenient to travel around Shanghai.
Stayed 4 nights in Dec 2019

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

The location is very good for being near the Shanghai railway station. The breakfast has numerous choices. However, the gym has only some running machines, a bike, and a step climber. The overall experience was very good.
Stayed 3 nights in Dec 2019

10/10 Excellent

Xu Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Shizhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all is very good, front desk is very friendly. It is clean. But the shower room water drainage does not function well and need to fix. Thanks, Steve
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good location to stay while decide to make a trip around Shanghai. The staff was nice and kind to helping. Smell some smoking in public area while entering a room.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2019

4/10 Poor

MUN KHUEN MICHAEL

Business traveler
Disliked: Cleanliness, property conditions & facilities

can be iproved if you want it!

an internationa chain of hotels , but the the internet standard is very low , what a pity
Stayed 2 nights in Nov 2019

8/10 Good

Masrur

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Qian

Stayed 4 nights in Nov 2019

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost my business forever

Hotel is impossible to work with. Doesn't care about their customers and won't consider helping make accommodations if it doesn't fit policy. Penny wise, pound foolish. I will never stay at a Holiday Inn Express in the future nor will I book with Hotels.com.
Stayed 1 night in Nov 2019

8/10 Good

JANET

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Metro and train station. Room average but Great breakfast. . Free fast WiFi. Front desk staff speak reasonable English. Excellent value for the money.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Very spacious room, very convenient location. The breakfast was great and the staff were so helpful.
Stayed 2 nights in Oct 2019

6/10 Okay

Daniel, NY

Liked: Cleanliness
Disliked: Amenities
Good bang for your buck, but the area around the hotel is a whole construction site, quite noisy.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Shailesh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Economic but Bad Room Service

They do not have room service facility, for any requirement you must call on reception and they have only one answer that they do not have servant to serve , just do it yourself like luggage transfers, water and most embrassing picking extra bed upt your room. And then also they doesn't feel regret but shows disrespectful attitude by front desk. Not preferred for family but economic hotel (thato stay within city near to downtown. Taxi, metro are easily available.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Location is good, but the employees at the front desk were terrible and they were not very helpful and not willing to help the customer with any thing beside that they are not speaking English. The owner of this property may consider hire a new employees or send those employees to get train in customer service class. While I as their, I ask the lady at the front desk to help me find taxi, She said I don't have time and not my business, then I just walk out and find myself. The day when I check out I asked front desk lady to help me find the airport terminal on my airline ticket because of I cannot speak Chinese, and I wanted to telp taxi where to send me, but she said no I cannot help I am busy and she was so mad at me, so I just walk out and tell taxi to find out for me.
Stayed 4 nights in Sep 2019