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Crowne Plaza Shanghai Jinxiu by IHG

4.0 star property

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Photo gallery for Crowne Plaza Shanghai Jinxiu by IHG

Exterior
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$84
includes taxes & fees
Feb 27 - Feb 28

Explore the area

View in a map
No.399 Jin Zun Road, Pudong District, Shanghai, 200120
  • Place, Renren Art Sculpture Museum
    ‪6 min drive‬
  • Place, Pudong Library
    ‪6 min drive‬
  • Place, The Bund
    ‪11 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Study Area)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom (Study Area)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Combined shower/tub, deep soaking tub, rainfall showerhead

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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About this property

Crowne Plaza Shanghai Jinxiu by IHG

4-star Shanghai hotel, connected to a shopping center in Pudong
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service.
Crowne Plaza Shanghai Jinxiu by IHG offers 319 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals).
Crowne Plaza Shanghai Jinxiu by IHG features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 8719 square feet (810 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Crowne Plaza Shanghai Jinxiu by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
锦汇轩全日餐厅 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 锦汇轩全日餐厅

Things to do

  • Arcade/game room
  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,719 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages
  • Public indoor bath (no minerals)

Accessibility

  • No elevator

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property’s indoor pool is closed on every 5th of every month.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 280.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 550 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Holiday Inn Jinxiu
Holiday Inn Jinxiu Hotel
Holiday Inn Jinxiu Hotel Shanghai
Holiday Inn Jinxiu Shanghai
Holiday Inn Shanghai Jinxiu
Jinxiu
Shanghai Jinxiu
Shanghai Jinxiu Holiday Inn
Holiday Inn Shanghai Jinxiu Hotel Shanghai
Holiday Inn Shanghai Jinxiu Hotel

Crowne Plaza Shanghai Jinxiu by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 275 reviews
Rating 8 - Good. 123 out of 275 reviews
Rating 6 - Okay. 30 out of 275 reviews
Rating 4 - Poor. 8 out of 275 reviews
Rating 2 - Terrible. 4 out of 275 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marie-Eve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Jacquelyn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except the AC in my room didn’t work. They tried to fix it 3x but no improvement and no other offer to help make my stay more comfortable.
Stayed 3 nights in May 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Meifeng

Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and relaxation are here!

This hotel is amazing! The room was tidy and elegant. The staff is really helpful. We went to Disneyland Shanghai and the plan was to depart at 6 am. They helped us prepare and package a very nice breakfast to take with us. Amazing location and service!
Stayed 2 nights in Oct 2020

10/10 Excellent

Jessics

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complementary buffet is really good, and i tried a lot of chinese local food.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Good Stay

The stay was very pleasant and peaceful . All facilities - bed, sofa, TV, desk, minibar, wardrobe are OK . Room size is also spacious . Price is reasonable . Room not very soundproof .Could hear loud floormates from the hallway Staff is helpful & service is good. They help me to find store location and print the map for my easy reference. Breakfast is good with a lot of local food . Location is a bit far out of center of the City on the Pudong side. Not too far from the airport though . Near 2 subway stations with around 10 mins walk . There's a bus stop just outside of the hotel, route 1008 can take you to the subway station. Near to expo center only 15minutes by taxi or use shuttle bus. It is close to my office and I can walk back every morning. . Overall stay is good
Stayed 2 nights in Jan 2020

6/10 Okay

Ashik

Business traveler
Disliked: Cleanliness, property conditions & facilities

Poor house keeping

Terrible house keeping. Hotel is quite old and needs renovation badly. This was my second time there. Was much better earlier and that's why i booked again.
Stayed 4 nights in Jan 2020

6/10 Okay

Yuen Wing Lorraine

Business traveler
Stayed 4 nights in Nov 2019

10/10 Excellent

ER, Shanghai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but the pool is not a relaxing place. A lot of swimming lessons were going on. Staff always said “sir” and ignored my wife. The food was good. The room was nice but had the smell of smoke even though it was a nonsmoking room. Overall, we’d stay again though.
Stayed 1 night in Nov 2019

10/10 Excellent

Jeetu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at its best

Amazing stay. Very helpful staff
Stayed 2 nights in Oct 2019

6/10 Okay

Star

Business traveler
Liked: Cleanliness
Wifi connection was terrible. The receptionist insisted of different things in the booking I made (breakfast, type of room).
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Kar

Liked: Cleanliness, property conditions & facilities, room comfort
Receptionist side service was good. Cafe side is average
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Not bad

The lobby have really bad smell but the room is clean
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good value

The employees were friendly and the breakfast was great. Comfortable bed and nice facilities but they are not as well maintained as they could be - grout missing in shower, stained bathroom ceiling, noisy air conditioning. Had a room next to the elevators which was noisy.
Stayed 1 night in May 2019

8/10 Good

Garett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good value and comfortable one week stay

We were happy with our stay for one week as we were there for business. The neighborhood is quiet and lovely but there are not many options for eating and especially for a drink after a long day of work. The only bar we could find was the hotel bar and it was empty and not even fully operating. After ordering 2 drinks and waiting more than 15 minutes we canceled our order and left. The access to the full fitness center was excellent. The breakfast buffet was good value with a good variety of options. The rooms are relatively spacious and the beds very comfortable. Overall a great stay.
Stayed 7 nights in May 2019

2/10 Terrible

Liping

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy, I could not sleep until 1am because of the noise created by elevator! 房间隔音极差，晚上电梯上下声，过路人的说话声，隔壁的手机铃声声声入耳，凌晨一点才能入睡！马桶，早餐和其他配套都比东方路假日酒店差很多，还超级贵，严重不满！
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Rooms were well decorated with good beds. Service in the restaurant was very poor.
Stayed 2 nights in Apr 2019

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad

bad
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

6/10 Okay

AG

Business traveler
Liked: Staff & service, amenities
Remote location far from city. Need taxi to go anywhere
Stayed 1 night in Apr 2019