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Hilton Shanghai City Center

4.5 star property

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Photo gallery for Hilton Shanghai City Center

Exterior
Lunch and dinner served, Japanese cuisine
Reception hall
Premium bedding, down comforters, Select Comfort beds, minibar
Guest Room, Twin | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050
  • Former French Concession
    ‪7 min walk‬
  • Jing'an Temple
    ‪9 min walk‬
  • Shanghai Centre
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪50 min drive‬

Room options

View all photos for Guest Room, King

Guest Room, King | Premium bedding, down comforters, Select Comfort beds, minibar

Guest Room, King

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite

  • 829 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

Executive Deluxe Room, King | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Deluxe Room, King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 1 King Bed (Ambassador Suite)

  • 2131 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 1 King Bed, Accessible

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | View from room

Premium Suite, 1 King Bed

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 3014 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

Guest Room, Twin | Premium bedding, down comforters, Select Comfort beds, minibar

Guest Room, Twin

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Japanese Deluxe Garden View Room

  • Sleeps 2
  • 1 King Bed

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Nikko Deluxe Twin Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Courtyard by Marriott Shanghai Central

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (950)
The price is $90
per night
$105 total
includes taxes & fees
Apr 2 - Apr 3
Courtyard by Marriott Shanghai Central

About this property

Hilton Shanghai City Center

4.5-star hotel in Jing'an
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a 24-hour fitness center, self parking, and conference space.
Hilton Shanghai City Center offers 381 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to an indoor pool, Hilton Shanghai City Center provides an outdoor pool and a 24-hour fitness center. Event facilities measuring 4553 square feet (423 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2024.

Hilton Shanghai City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Osteria Twelve 16意大利餐厅 - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CNY 80 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Please note that the executive lounge is closed until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800.00 per vehicle (one way)
  • Self parking fee: CNY 80.00 per stay
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai
Hilton Shanghai City Center Hotel Shanghai

Hilton Shanghai City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great staff
I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to French concession area
Stayed 3 nights in Nov 2024

10/10 Excellent

Cui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will come back again
Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

xiaoming

Business traveler
Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ching Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was within expectation only the heater was too hot and we were unable to sleep well as the result
Stayed 3 nights in Dec 2024

10/10 Excellent

Nobuhiko

Stayed 3 nights in Oct 2024

10/10 Excellent

CHEUK KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that I definitely will stay again.
The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping. Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
Stayed 3 nights in Nov 2024

6/10 Okay

Seungjin

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect to stay for business trip
部屋が広々としていて快適でした。ジムのトレーニング設備も充実しており毎朝利用しました。朝食のビュッフェも申し分ないです。次回出張時もこのホテルを利用すると思います。場所も高速のすぐそばで空港にも便利です。
Stayed 3 nights in Nov 2024

10/10 Excellent

Pui shan susanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗手間設施有待改善
洗手間的設計與浴室不連接十分不便，浴缸沒有門分間，若是明友同行也是不能使用，
Stayed 3 nights in Nov 2024

10/10 Excellent

thanh binh

Stayed 4 nights in Nov 2024

8/10 Good

CHENG CHU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jiyoung

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived in the Hotel at 3pm from the airport. The room wasn’t ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment. Didn’t get any official apologies or a sorry note or anything. They don’t have anything to say about this situation except the room is not ready and they are not sure when the room will be ready.
Stayed 1 night in Nov 2024

6/10 Okay

chiachen

Business traveler
Liked: Staff & service
Disliked: Room comfort
要注意冷氣是否有問題
冷氣不冷，調整到16度室內還是26度，第一晚有冷，第二晚上忽冷忽熱，但三晚感覺都是送風⋯⋯非常不舒服
Stayed 3 nights in Oct 2024

8/10 Good

Yongwoo

Stayed 2 nights in Sep 2024

10/10 Excellent

Enrica chi man

Stayed 1 night in Aug 2024