Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a 24-hour fitness center, self parking, and conference space.
Hilton Shanghai City Center offers 381 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to an indoor pool, Hilton Shanghai City Center provides an outdoor pool and a 24-hour fitness center. Event facilities measuring 4553 square feet (423 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2024.
Hilton Shanghai City Center is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Osteria Twelve 16意大利餐厅 - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Self parking on site (CNY 80 per stay)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
A restaurant
Restaurants on site
Osteria Twelve 16意大利餐厅
Things to do
24-hour gym
Indoor pool
Outdoor pool
Family friendly
In-room crib
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
4,553 square feet of conference space
7 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Smooth flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
25 floors
Art Deco architecture
Banquet hall
Built in 2010
Renovated entire property - July 2024
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Select Comfort mattress
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
55-inch LCD TV with cable channels
Food and drink
Electric kettle
Espresso maker
Free bottled water
Limited room service
Meal delivery service
Minibar
More
Air conditioning
Connecting rooms available
Electrical adapters
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Please note that the executive lounge is closed until further notice.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 300.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
Airport shuttle fee: CNY 800.00 per vehicle (one way)
Self parking fee: CNY 80.00 per stay
Rollaway bed fee: CNY 300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai
Hilton Shanghai City Center Hotel Shanghai
Hilton Shanghai City Center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night.
The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room.
Location is good but can be a pain to get DiDi from.
Genuinely nice hotel though. I would stay there again.
The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping.
Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
We arrived in the Hotel at 3pm from the airport.
The room wasn’t ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment.
Didn’t get any official apologies or a sorry note or anything. They don’t have anything to say about this situation except the room is not ready and they are not sure when the room will be ready.