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Hyatt Place Shanghai Tianshan Plaza

3.5 star property

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Photo gallery for Hyatt Place Shanghai Tianshan Plaza

Lobby
Serves breakfast, lunch, and dinner
Meeting facility
1 bedroom, in-room safe, desk, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
#2 Tower 1 SOHO Tianshan Plaza, 421 ZiYun Road, Changning District, Shanghai, 200051
  • Zhongshan Park
    ‪2 min drive‬
  • Jing'an Temple
    ‪4 min drive‬
  • Former French Concession
    ‪4 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Single Beds with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Single Beds with Sofa bed

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, Garden View (2 Single Beds with Sofa bed)

1 bedroom, in-room safe, desk, soundproofing

Room, Garden View (2 Single Beds with Sofa bed)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Shanghai Tianshan Plaza

3.5-star Shanghai hotel, connected to a shopping center in Changning
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Shanghai Tianshan Plaza offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Shanghai Tianshan Plaza features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 4693 square feet (436 square meters) include conference space. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Shanghai Tianshan Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Coffee To Cocktails Bar - This bar serves breakfast, lunch, and dinner. Open 24 hours.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 12 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 101 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,693 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 101 per person
  • Self parking fee: CNY 12 per stay
  • Laundry fee: CNY 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza
Hyatt Shanghai Tianshan Plaza
Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Shanghai Tianshan Plaza Shanghai
Hyatt Place Shanghai Tianshan Plaza Hotel Shanghai

Hyatt Place Shanghai Tianshan Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 271 reviews
Rating 8 - Good. 82 out of 271 reviews
Rating 6 - Okay. 23 out of 271 reviews
Rating 4 - Poor. 8 out of 271 reviews
Rating 2 - Terrible. 9 out of 271 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shenyi

Stayed 1 night in Nov 2024

6/10 Okay

Shenzhen

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

NAN

So so. Staff are not very nice at front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

chanta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Irvington

Stayed 1 night in Jul 2024

8/10 Good

Yin Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Stayed 2 nights in Jul 2024

8/10 Good

Nicole Mei Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Sze Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Shanghai
Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Debra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50. The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
Stayed 3 nights in May 2024

8/10 Good

Ajmal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Maryellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
Stayed 6 nights in Apr 2024

6/10 Okay

Colin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
-
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and convenient location
Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient. We stayed in 2 different rooms, both were clean. Convenient location with less than 10mins walk to the metro station.
Stayed 1 night in Feb 2024

6/10 Okay

Kun

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
Stayed 13 nights in Feb 2024

8/10 Good

Nina

Traveled with family
breakfast is good. Every day has different varieties of Chinese foods. western foods are soso specially coffee is so light. Good facility convenient location. Heater control in room not working, temperature was too high, sweating all night but couldn’t do nothing.
Stayed 3 nights in Feb 2024

6/10 Okay

LIN

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Jie Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to shopping mall. not far away from subway.
Stayed 6 nights in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were totally helpful, friendly and really made the stay special. Loved the breakfasts... Many thanks and we will return next time.
Stayed 13 nights in Aug 2023

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kun

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff are very friendly and helpful. Rooms and public shared areas are very clean. Lack of hotel dinning options or bars is disappointing. Room closet and shelf design is not functional.
Stayed 1 night in Apr 2023

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is equipped just enough for a comfortable stay. The location is brilliant. Close to metro station line 2 and line 15. And surrounded by several big shopping malls. Adequate Restaurants and food courts in the area too. Most importantly hotel staff are all super friendly and helpful. This makes my stay at Hyatt place much more pleasant. I will always come back here while visiting shanghai. Strongly recommend!
Stayed 1 night in Feb 2023