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InterContinental Shanghai Expo, an IHG Hotel

4.5 star property

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February 2025

Photo gallery for InterContinental Shanghai Expo, an IHG Hotel

Premium bedding, minibar, in-room safe, desk
Body treatments, body scrubs, facials
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Pool
  • Air conditioning
  • Free WiFi
  • Spa
  • Breakfast available

Explore the area

Map
1188 Xueye Road, Shanghai, Shanghai, 200125
  • Mercedes Benz Arena
    2 min drive
  • Shanghai World Expo Center
    2 min drive
  • The Bund
    6 min drive
  • Shanghai (PVG-Pudong Intl.)
    37 min drive

Room options

View all photos for Classic Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (River City View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (River City View)

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, River View (High Floor)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, River View (High Floor)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View

  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

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About this property

InterContinental Shanghai Expo, an IHG Hotel

4.5-star hotel in Pudong
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
InterContinental Shanghai Expo, an IHG Hotel offers 384 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, InterContinental Shanghai Expo, an IHG Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 25833 square feet (2400 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

InterContinental Shanghai Expo, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe 1188 - This restaurant serves breakfast, lunch, and dinner.
Sheng Hui Tang - This restaurant serves lunch and dinner.
Basilico Pizza, Grill - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 238 for adults and CNY 119 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Basilico Pizza, Grill
  • Cafe 1188
  • Sheng Hui Tang

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 25,833 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Expo Intercontinental
Expo Intercontinental Shanghai
Intercontinental Expo
Intercontinental Expo Hotel
Intercontinental Expo Hotel Shanghai
Intercontinental Expo Shanghai
Intercontinental Shanghai
Intercontinental Shanghai Expo
Shanghai Expo Intercontinental
Shanghai Intercontinental
Intercontinental Shanghai Expo Hotel Shanghai
InterContinental Shanghai Expo Hotel

InterContinental Shanghai Expo, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 179 reviews" "
Rating 8 - Good. 43 out of 179 reviews" "
Rating 6 - Okay. 19 out of 179 reviews" "
Rating 4 - Poor. 4 out of 179 reviews" "
Rating 2 - Terrible. 7 out of 179 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David, Arcadia

Liked: Staff & service, property conditions & facilities
The only drawback was the painfully slow WiFi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
The service provided by the staff is really superb. The hotel lobby is very spacious and check-in/check-out was smooth. The room is very clean and comfortable. Gym was huge too. Really enjoyed the stay here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner suite - and was quite possibly the nicest room we have ever stayed in. Views of the river were amazing! Breakfast was fantastic, and a really cool bar in the garden!
Stayed 2 nights in May 2024

10/10 Excellent

oscar, Santa Maria Del Valle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good breakfast choices
Stayed 2 nights in May 2024

10/10 Excellent

oscar, Santa Maria Del Valle

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Mixed feelings
Four stars would be more accurate for this hotel. Despite several disappointments, however, it's still a good value. The hotel did't seem at all crowded. Yet I was given a room facing a nearby construction site making moderate-level constant pounding noises. I asked for a room change and was given a room on the other side of the hotel, which I believe was an upgrade because it had a great view of the river. It took too long for the room change to be made, and I'm surprised that the upgrade wasn't automatic when the hotel wasn't fully booked and there was construction noise that made working difficult and generally would significantly decrease the quality of a stay. I needed a plug converter and more water in the room. I received both but it was another long weight. This made the check-in process take an hour. A few things in the room like chairs and tables showed damage and wear, but the room was clean. I was looking forward to swimming, and it took two tries for me to have a good experience at the pool. The first time I went in the late afternoon, and found I needed a cap to swim. Still, I walked around and found the shower area unclean and swimming classes going on, and they were loud. I decided to come back later. I returned at 9 pm with my cap and had a better experience. There were still lessons being given but few enough people that I enjoyed the pool. Positives - the river view was excellent and I slept well. I also had a good massage.
Stayed 1 night in Sep 2022

10/10 Excellent

choon Seng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
It was very pleasant, service was good and breakfast was outstanding. Thanks! very comfortable stay, will come back again.
Stayed 2 nights in Nov 2019

4/10 Poor

KelvinC, SINGAPORE

Business traveler
Poor WiFi Connectivity and very low or No Aircon flow . Booked the hotel room with breakfast but was asked to pay for breakfast during check in. After much hassle of finding my booking and showing it to them , and they take time to verify with their accounts department , then they decide to include breakfast for me. All the while, they were so insistent that my booking was without breakfast. In the end, they promised a fruit basket to my room but was never delivered. On my last day , I went down to reception to ask about the fruit basket. This time, they reluctantly sent the fruit basket which is essentially 1 apple , 1 orange and 1 apple in a row , on a rickety old wooden tray. This doesn’t look like the standard of a fruit basket from a 5 Stars Intercontinental Hotel! I have photos of this and will share with you all.
Stayed 2 nights in Oct 2019

10/10 Excellent

Xia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club rooms are great
Club lounge staff was great especially Ramon
Stayed 5 nights in May 2019

8/10 Good

Sarjeet K Randhawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Very nice people
Stayed 1 night in Dec 2018

10/10 Excellent

Frank

Fantastic! Convenient location for my office.
Stayed 2 nights in Nov 2018

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
It was fine. We got a confusing with the location of the hotel at first. Hotel staffs dont speak good english though
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

the concierge staff's service & manner have to be improved
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The overall experience at this stay is great. But recommend that the concierge services has to be improved. I tried to pass an envelope to my colleague staying at another room. The staff just put the envelope into the drawer, without mark onto record nor require to sign for receipt. This reflects that the security of any items handled via the concierge is in risk.
Stayed 1 night in Sep 2018

8/10 Good

Christopher

Great Hotel. Poor Location.
The hotel itself was great. All of my interactions with the hotel staff were great. My room was clean and had a great view of the river. My room had breakfast included and it was a good thing. There is NOTHING in the area.You are at least a 15 minute walk from the closest metro station. Apart from the two restaurants in the hotel, there were no other food places nearby. Its probably a 15 minute walk to the closest outside dining as well.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
River view is very nice. But not easy to go around the city (not close to subway), no shopping malls.
Stayed 2 nights in Jun 2018

10/10 Excellent

xiaohui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Woei Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不是热闹区，附近没有小吃或超市
Stayed 3 nights in Sep 2017

10/10 Excellent

Jenny, Charlotte NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with great views
Once I walked in, it was a wow for the beautiful lobby and nice decoration at Shanghai Expo, Pudong. The room is spacy and liked the mattresses. There's a big living area, and extra bathroom. Very impressed by the hotel facilities and the friendly staff.
Stayed 1 night in Sep 2017