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InterContinental Shanghai Jing’ An by IHG

5.0 star property

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Photo gallery for InterContinental Shanghai Jing’ An by IHG

Exterior
Lobby
Indoor pool
5 restaurants, breakfast served
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
500 Heng Feng Rd, Jing'an District, Shanghai, Shanghai, 200070
  • Nanjing Road Shopping District
    ‪3 min drive‬
  • People's Square
    ‪3 min drive‬
  • Jing'an Temple
    ‪4 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, City View

Room amenity

Classic Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View

Room amenity

Classic Room, 2 Twin Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Lounge Access)

Room amenity

Classic Room, 1 King Bed (Lounge Access)

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Lounge Access)

Room amenity

Premium Room, 1 King Bed (Lounge Access)

  • 559 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds Classic

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Classic

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom (Meeting Area)

  • 797 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 498 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom

  • 797 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, City View (Lounge Access)

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds, City View (Lounge Access)

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Conrad Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is $158
per night
$184 total
includes taxes & fees
May 6 - May 7
Conrad Shanghai

About this property

InterContinental Shanghai Jing’ An by IHG

5-star Shanghai hotel, connected to a shopping center in Jing'an
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
InterContinental Shanghai Jing’ An by IHG offers 424 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
SPA InterContinental has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, InterContinental Shanghai Jing’ An by IHG features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center, 12 meeting rooms, and limo/town car service. Event facilities measuring 20774 square feet (1930 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and spa services. Parking is available onsite for a surcharge.

InterContinental Shanghai Jing’ An by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
InterContinental Shanghai Jing’ An by IHG has 5 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 80 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 239 for adults and CNY 120 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 20,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 239 for adults and CNY 120 for children
  • Self parking fee: CNY 80 per day
  • Rollaway bed fee: CNY 292.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Puxi
Intercontinental Puxi Hotel
Intercontinental Puxi Hotel Shanghai
Intercontinental Puxi Shanghai
Intercontinental Shanghai
Puxi Intercontinental
Shanghai Intercontinental Puxi
Shanghai Puxi
Shanghai Puxi Intercontinental
Intercontinental Shanghai Puxi Hotel Shanghai
InterContinental Shanghai Jing’ An
InterContinental Shanghai Jing’ An by IHG Hotel
InterContinental Shanghai Jing’ An an IHG Hotel
InterContinental Shanghai Jing’ An by IHG Shanghai
InterContinental Shanghai Jing’ An by IHG Hotel Shanghai

InterContinental Shanghai Jing’ An by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 377 reviews
Rating 8 - Good. 118 out of 377 reviews
Rating 6 - Okay. 26 out of 377 reviews
Rating 4 - Poor. 13 out of 377 reviews
Rating 2 - Terrible. 13 out of 377 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty smooth experience :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Winnie

Stayed 3 nights in Sep 2024

8/10 Good

FIONA

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I don’t like smell of the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Geping

Stayed 1 night in Jul 2024

8/10 Good

Ruofan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hard product at the property is very good. Spacious room, well appointed furniture, beautiful lobby, in a good location, and all at a reasonable price. The service was poor. Staff appeared well intentioned but poorly trained. For example, while waiting to check-in, a staff member at the front desk told us another desk was open for check-in and asked us to leave the line to go to that desk. The other desk was not open for check-in and we had to rejoin the line. No staff members helped us with luggage when we arrived. When we left, a manager had to prompt a staff member to help us with our luggage before he did so. He was not otherwise busy. He was just staring blankly when the manager prompted him. Overall, beautiful hotel with the potential to be great. We did not have a good service experience but we hope this is something the hotel improves in the future.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeannine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swanky

Fantastic view of Shanghai buildings and train station. Very fancy room floor to ceiling windows, power curtains, Japanese toilet seat, with wood and marble features throughout. Checked into the room and had a fruit pate waiting for me.
Stayed 2 nights in Jun 2024

8/10 Good

Yi

Stayed 3 nights in Jun 2024

10/10 Excellent

Meagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Staff were wonderful and so accommodating
Stayed 3 nights in May 2024

2/10 Terrible

LiangHao, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Issue with wifi never consistent - bed sheets were smelly and unpleasant
Stayed 2 nights in Apr 2024

6/10 Okay

richard

Business traveler
Liked: Cleanliness, staff & service

Meh

Room was very warm. An engineer was sent up to fix and did. Staff is very kind and courteous. In Room dining was inedible.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel they give room early , left our luggage without charge for 1 week while we travel around Asia
Stayed 4 nights in Mar 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the electric bidet and the powerful shower.
Stayed 7 nights in Nov 2023

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023

8/10 Good

CTAM-ADMIN DEPT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Kee

Business traveler
Liked: Cleanliness, staff & service, room comfort

Breakfast Spread

Would be better if the breakfast can include avocado, grapefruit, kiwi, raspberries, blackberries, walnut and almond. Pumpkin seeds were occasionally not available.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast Selection

I would to commend Jerome Qiu at the breakfast section for attending to my request to have the kitchen prepare a bowl of oatmeal with red beans added as well as provide me with apple, orange, banana, strawberries, raspberries and blueberries. It would be good if kiwi fruit, blackberries, avocado and pomengranate are available.
Stayed 3 nights in Jun 2023

2/10 Terrible

Huayan

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to miss!

Everything went smooth. Service was top and everyone was friendly. One of the best hotels in Shanghai for sure.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

KIN WAH

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean hotel with friendly staff. But the restaurant is expensive and not so tasty.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019