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InterContinental Shanghai Jing’ An, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Shanghai Jing’ An, an IHG Hotel

Exterior
2 bars/lounges
Premium bedding, down comforters, minibar, in-room safe
Indoor pool
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Free WiFi
  • Bar
  • 24/7 front desk

Explore the area

Map
500 Heng Feng Rd, Jing'an District, Shanghai, Shanghai, 200070
  • Jade Buddha Temple
    12 min walk
  • Shanghai Natural History Museum
    2 min drive
  • West Nanjing Road
    3 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    13 min drive

Room options

View all photos for Classic Room, 1 King Bed, City View

Room amenity

Classic Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View

Room amenity

Classic Room, 2 Twin Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Lounge Access)

Room amenity

Classic Room, 1 King Bed (Lounge Access)

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Lounge Access)

Room amenity

Premium Room, 1 King Bed (Lounge Access)

  • 559 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds Classic

Room amenity

2 Twin Beds Classic

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom (Meeting Area)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 498 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom

  • 797 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, City View (Lounge Access)

View from room

Classic Room, 2 Twin Beds, City View (Lounge Access)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Portman Ritz-Carlton, Shanghai

Pool
Hot Tub
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (626)
The price is $172
per night
$201 total
includes taxes & fees
Dec 11 - Dec 12
The Portman Ritz-Carlton, Shanghai

About this property

InterContinental Shanghai Jing’ An, an IHG Hotel

5-star Shanghai hotel, connected to a shopping center in Jing'an
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
InterContinental Shanghai Jing’ An, an IHG Hotel offers 424 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
SPA InterContinental has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, InterContinental Shanghai Jing’ An, an IHG Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center, 12 meeting rooms, and limo/town car service. Event facilities measuring 20774 square feet (1930 square meters) include conference space. This luxury hotel also offers a spa tub, a sauna, and spa services. Parking is available onsite for a surcharge.

InterContinental Shanghai Jing’ An, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
InterContinental Shanghai Jing’ An, an IHG Hotel has 5 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 80 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 239 for adults and CNY 120 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 20,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 239 for adults and CNY 120 for children
  • Self parking fee: CNY 80 per day
  • Rollaway bed fee: CNY 292.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Puxi
Intercontinental Puxi Hotel
Intercontinental Puxi Hotel Shanghai
Intercontinental Puxi Shanghai
Intercontinental Shanghai
Puxi Intercontinental
Shanghai Intercontinental Puxi
Shanghai Puxi
Shanghai Puxi Intercontinental
Intercontinental Shanghai Puxi Hotel Shanghai
InterContinental Shanghai Jing’ An
InterContinental Shanghai Jing’ An, an IHG Hotel Hotel
InterContinental Shanghai Jing’ An, an IHG Hotel Shanghai
InterContinental Shanghai Jing’ An, an IHG Hotel Hotel Shanghai

InterContinental Shanghai Jing’ An, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 359 reviews" "
Rating 8 - Good. 111 out of 359 reviews" "
Rating 6 - Okay. 24 out of 359 reviews" "
Rating 4 - Poor. 13 out of 359 reviews" "
Rating 2 - Terrible. 13 out of 359 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geping

Stayed 1 night in Jul 2024

8/10 Good

Ruofan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hard product at the property is very good. Spacious room, well appointed furniture, beautiful lobby, in a good location, and all at a reasonable price. The service was poor. Staff appeared well intentioned but poorly trained. For example, while waiting to check-in, a staff member at the front desk told us another desk was open for check-in and asked us to leave the line to go to that desk. The other desk was not open for check-in and we had to rejoin the line. No staff members helped us with luggage when we arrived. When we left, a manager had to prompt a staff member to help us with our luggage before he did so. He was not otherwise busy. He was just staring blankly when the manager prompted him. Overall, beautiful hotel with the potential to be great. We did not have a good service experience but we hope this is something the hotel improves in the future.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeannine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swanky
Fantastic view of Shanghai buildings and train station. Very fancy room floor to ceiling windows, power curtains, Japanese toilet seat, with wood and marble features throughout. Checked into the room and had a fruit pate waiting for me.
Stayed 2 nights in Jun 2024

8/10 Good

Yi

Stayed 3 nights in Jun 2024

10/10 Excellent

Meagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Staff were wonderful and so accommodating
Stayed 3 nights in May 2024

2/10 Terrible

LiangHao, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Issue with wifi never consistent - bed sheets were smelly and unpleasant
Stayed 2 nights in Apr 2024

6/10 Okay

richard

Business traveler
Liked: Cleanliness, staff & service
Meh
Room was very warm. An engineer was sent up to fix and did. Staff is very kind and courteous. In Room dining was inedible.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel they give room early , left our luggage without charge for 1 week while we travel around Asia
Stayed 4 nights in Mar 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the electric bidet and the powerful shower.
Stayed 7 nights in Nov 2023

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023

8/10 Good

CTAM-ADMIN DEPT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Kee

Business traveler
Liked: Cleanliness, staff & service, room comfort
Breakfast Spread
Would be better if the breakfast can include avocado, grapefruit, kiwi, raspberries, blackberries, walnut and almond. Pumpkin seeds were occasionally not available.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Selection
I would to commend Jerome Qiu at the breakfast section for attending to my request to have the kitchen prepare a bowl of oatmeal with red beans added as well as provide me with apple, orange, banana, strawberries, raspberries and blueberries. It would be good if kiwi fruit, blackberries, avocado and pomengranate are available.
Stayed 3 nights in Jun 2023

2/10 Terrible

Huayan

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to miss!
Everything went smooth. Service was top and everyone was friendly. One of the best hotels in Shanghai for sure.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

KIN WAH

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean hotel with friendly staff. But the restaurant is expensive and not so tasty.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

chin, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only short coming about the stay was we booked special room view. Not sure what they actually mean by special view, the room issued to us faces the back lane. Is this the best or special view from this building?
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast , variety of products Nice toilet , shower
Stayed 6 nights in Nov 2019

10/10 Excellent

Roma, Naples, FL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 3 day 2 night stay. The hotel is beautiful starting from the lobby to our room.
Stayed 2 nights in Nov 2019