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InterContinental Shanghai Pudong Hotel by IHG

4.5 star property

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Photo gallery for InterContinental Shanghai Pudong Hotel by IHG

Interior
Property amenity
Premium bedding, minibar, in-room safe, individually decorated
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Parking included
  • Laundry

Explore the area

Map
777 Zhangyang Road, Pudong, Shanghai, Shanghai, 200120
  • Shanghai Tower
    ‪4 min drive‬
  • The Bund
    ‪7 min drive‬
  • Oriental Pearl Tower
    ‪7 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪39 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Twin Beds Classic City View High Floor

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Beds Classic City View High Floor

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Diplomatic, High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, City View (Diplomatic, High Floor)

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Classic

Premium bedding, minibar, in-room safe, individually decorated

1 King Bed Classic

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Junior Suite City Vw High FL

Premium bedding, minibar, in-room safe, individually decorated

1 King Bed Junior Suite City Vw High FL

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Classic City View High Floor

Premium bedding, minibar, in-room safe, individually decorated

1 King Bed Classic City View High Floor

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, City View (Lounge Access)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Business Lounge Access, City View (Lounge Access)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Classic Room (Upgraded) | Premium bedding, minibar, in-room safe, individually decorated

Classic Room (Upgraded)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Club Lounge Access)

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Business Lounge Access (Club Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Business Lounge Access (Club Lounge Access High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Business Lounge Access (Club Lounge Access High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds Classic

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Beds Classic

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Classic City View

Premium bedding, minibar, in-room safe, individually decorated

1 King Bed Classic City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Diplomatic)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, City View (Diplomatic)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Classic High Floor

Premium bedding, minibar, in-room safe, individually decorated

1 King Bed Classic High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds Classic City View

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Beds Classic City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomatic)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Diplomatic)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (834)
The price is $172
per night
$201 total
includes taxes & fees
Apr 11 - Apr 12
Pudong Shangri-La, Shanghai

About this property

InterContinental Shanghai Pudong Hotel by IHG

4.5-star hotel in Downtown Shanghai
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
InterContinental Shanghai Pudong Hotel by IHG offers 418 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
In addition to a full-service spa, InterContinental Shanghai Pudong Hotel by IHG features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 30677 square feet (2850 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Level 1 - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
Oriental House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lounge777 - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 251 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Level 1
  • Lounge777
  • Oriental House

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30,677 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 464.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 251 per person
  • Airport shuttle fee: CNY 689 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 464.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel InterContinental Shanghai Pudong
Hotel Shanghai Pudong
InterContinental Hotel Shanghai Pudong
InterContinental Pudong
InterContinental Pudong Hotel
InterContinental Shanghai Pudong
InterContinental Shanghai Pudong Hotel
Shanghai Pudong InterContinental
Shanghai Pudong InterContinental Hotel
Intercontinental Shanghai Pudong Hotel Shanghai
InterContinental Shanghai Pudong Hotel
InterContinental Shanghai Pudong Hotel by IHG Hotel
InterContinental Shanghai Pudong Hotel an IHG Hotel
InterContinental Shanghai Pudong Hotel by IHG Shanghai
InterContinental Shanghai Pudong Hotel by IHG Hotel Shanghai

InterContinental Shanghai Pudong Hotel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 381 reviews
Rating 8 - Good. 147 out of 381 reviews
Rating 6 - Okay. 24 out of 381 reviews
Rating 4 - Poor. 11 out of 381 reviews
Rating 2 - Terrible. 3 out of 381 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sebastian

Business traveler
Liked: Staff & service
It was under construction and renovation. I could hear the person in the next room snoring at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Baisong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for business and leisure
I had stayed in this hotel several times over the past 6 years. They have a very friendly staff. I.e. Lily Meng at the lounge, as well as front desk staff. I also noticed some service improvement recently for the dining hall. It is worth to have a stay.
Stayed 4 nights in Oct 2024

6/10 Okay

Ivan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stressing
Well, the elevators are far too slow. Its clear that the elevators managing system is outdated and poorly set Waiting 6 minutes, people seating on chairs to wait is absolutely not normal. Nor it is a ride of a full loaded elevator from 20th floor to stop 15 times to ground. Nor it is on these 15 stops, frequently the neighbor elevator stop at the same time. Which make a ride for breakfast reach 10 or more minutes. Its also clear that the management does not, or doesn't have a staff to check hosts conditions. Well, at least having this previous experience I left my room to airport 20 minutes later, since the ride from room could take as much time as the taxi to airport. Another disgusting incident. I live in china for 12 years. I should have traveled around 60 hotels. In ALL of them, I have an early breakfast and organize my things later to live. I do not dress for meeting, I do not dress for traveling, I wear tee shirt and the room slippery. In this place, for some reasons that I can understand, wearing slippery at breakfast is not allowed. Again, if the management cares customers, and if the management was someone IN the business, they would have known that this rule is all but regular on hotels in china, of any level and any flag. And they would have warn customer by checkin or by a label on their slippery pack. Now you count 6 minutes waiting, 4 minutes down, 2 minutes waiting, 3 minutes up, again 10 minutes down, breakfast took me in important part of my time.
Stayed 2 nights in Oct 2024

4/10 Poor

Jen

Stayed 1 night in Sep 2024

8/10 Good

Tan, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has some age, and things like the elevator buttons should be updated. But overall, the facility and rooms are nice and the staff was very helpful. At first, we had an issue with the internet being too slow for VPN/video calls, but when we told the staff, a technician did something to increase the speed and fixed the problem. They were very helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

8/10 Good

Felicia

Stayed 1 night in Jun 2024

10/10 Excellent

Qicheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. The hotel design is very beautiful!
Stayed 1 night in Jun 2024

10/10 Excellent

ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and very good service!
Stayed 5 nights in May 2024

10/10 Excellent

Harvey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a good time here. We will come back again if we have chance. Thanks.
Stayed 2 nights in May 2024

8/10 Good

Zuo Jun

Traveled with family
Liked: Cleanliness, staff & service
location is good. walk 800 meters to subway. a few convenience stores just around corner.
Stayed 2 nights in May 2024

8/10 Good

Yong Hoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I may comeback to this place.
Stayed 3 nights in May 2024

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two weeks stay at the hotel and we enjoyed it very much, from the location with amenities around it to the buffet with great selections and perfectly brewed coffee. The staffs are well trained and courteous, the room spacious and clean. The only downside is the internet access. As business owner, it's hard not able to manage daily operations remotely.
Stayed 12 nights in Mar 2024

8/10 Good

CHEE HIONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Mei Lam Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 1818, and the cleaning/ room service lady called Vivi provides excellent service. She’s helpful and approachable, nice and always carry a smile and polite. Great service.
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Business traveler, Traveled with partner
Could fault nothing with this hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Rafael

Traveled with group
Liked: Property conditions & facilities
Close to everything, friendly staff
Stayed 7 nights in Jan 2024

10/10 Excellent

yongliang

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

yongliang

Liked: Cleanliness

10/10 Excellent

yongliang

10/10 Excellent

yongliang

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Wonderful room and great breakfast spread.
Stayed 4 nights in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Very helpful staff.
Stayed 3 nights in Aug 2023