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International Service Apartments

4.0 star property

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December 2024
January 2025

Photo gallery for International Service Apartments

Front of property - evening/night
Business Twin Room | Living area | TV
Reception
Fridge, microwave, electric kettle
Economy Room | Desk, soundproofing, Internet

Reviews

5.8 out of 10

Popular amenities

  • Washer
  • Parking included
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
99 Huichuan Road, Changning District,, 99?, Shanghai, PVG, 200050
  • Zhongshan Park
    7 min walk
  • Cloud Nine Plaza
    11 min walk
  • Former French Concession
    4 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    18 min drive

Room options

View all photos for Business Double Room

Business Double Room | Desk, soundproofing, Internet

Business Double Room

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, Internet

Deluxe Room

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room

Economy Room | Desk, soundproofing, Internet

Economy Room

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Desk, soundproofing, Internet

Business Twin Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About this property

International Service Apartments

4-star Shanghai aparthotel, connected to a shopping center in Changning
A fitness center, a coffee shop/cafe, and massage/treatment rooms are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a washing machine and a refrigerator, plus a microwave and a TV with satellite channels. Additional amenities include an electric kettle, in-room massages, and a hair dryer.
International Service Apartments offers 80 accommodations with hair dryers. Refrigerators and microwaves are provided.

Bathrooms include showers. Satellite television is provided. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include a fitness center.
The aparthotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • In-room massages
  • Spa treatment rooms

Internet

  • Available in the apartment: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Laundry

  • Laundry facilities
  • Laundry service
  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Shopping
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 floors
  • 80 units
  • Built in 2006
  • Soundproofing

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

International Service Apartment
International Service Apartment Shanghai
International Service Shanghai
Service Shanghai
Service Apartments Shanghai
International Service Apartment
International Service Apartments Shanghai
International Service Apartments Aparthotel
International Service Apartments Aparthotel Shanghai

International Service Apartments Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 200 reviews" "
Rating 8 - Good. 50 out of 200 reviews" "
Rating 6 - Okay. 75 out of 200 reviews" "
Rating 4 - Poor. 53 out of 200 reviews" "
Rating 2 - Terrible. 16 out of 200 reviews" "

5.2/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

mian lee, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should be taken off all the websites!!!
A video was taken on how bad the state of the room and toilet and we are demanding for a full refund as 5 employees did check-in, saw the state of the rooms and left the hotel under 5 minutes! Horrible state to be in when you are travelling and to note that it is rated as a 4 star facility!
Stayed 1 night in Apr 2018

2/10 Terrible

Yan, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrible hotel, should be removed from Expedia
- after check in they ask you submit your passport 2 days for police registration ( this mean this hotel not a government approved hotel can stay international guest. ) - a king size bed room, only with 2 pillows ( 2" high pillow). -sink broken -all furniture, chairs looks at least 6 months no clean, put cloths in closest, then find all cloths get a lot of white dust. - no local telephone. - matters can feel all springs wire on surface. Most terrible thing is we storage 4 luddages after check out, tell them come back pick up on 12- 1 pm. When we back on 12: 30 pm, the only lady in front besk clocked door and out of hotel, call a posted phone number, no reply. ..... We find a clean lady she contact their manager ( out of town), get find out this front desk lady at out side of hotel . After 30 mins, the lady back but tell us the door access card lost just during out of hotel. So we have to keep waiting until she get door access card from the building management company. This all our experience this time stay in this hotel.
Stayed 2 nights in Feb 2018

6/10 Okay

Elias

Liked: Staff & service
Disliked: Cleanliness, room comfort
Very convenient place, but with shortcomings.
I've been staying here on and off for the last 2 years. It's a very convenient place, with Cloud 9 shopping mall, the new Raffles City mall and the Zhongshan Park metro station, all across the street pretty much. However, problems always pop up. The internet, which is from 2010 China standard (2 Mbps WITHOUT vpn), sometimes drops drastically during periods of heavy usage, i.e. weekend nights. The central heating sometimes stops, or starts spewing cold air, regardless of the thermostat temperature. The worst part is the internal noise. Many (most) Chinese guests feel they are the only people in the building. I regularly have neighbors who stomp their feet when walking and slamming doors, drawers etc. The lack of any insulation between floors makes matters worse. The cleaning girls can sometimes be just as noisy, as they usually behave as if this is an office workplace instead of a hotel. The pluses though, other than the location, is the excellent hot water pressure in the bathroom and the service attitude of the staff, who respond to issues immediately.
Stayed 12 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is something you would probably avoid unless u r really on budget.
Stayed 1 night in Dec 2017

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Shanghai #1
First international trip! The stay was good.
Stayed 16 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Be aware
It was not a 4-star hotel-Economy stay, not 4-star worth stay. The shower in bathroom needed some works. Staffs were nice and kind however they couldn't speak English at all.
Stayed 2 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically on top of the subway and close to everything. Great place and location
Stayed 3 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stops from the Bund
The room had a refrigerator, kitchen table and a loft area with a desk area and second bed. There was a convenience store across the street. No issues. Nice place.

4/10 Poor

Leon, Adelaide, Australia

Disliked: Staff & service, property conditions & facilities
Hard to locate and a bit far from the CBD.
They have a different name for this hotel on the outside which makes it hard to look for. To enter the hotel, I had to go up the uncovered escalator/stairs outside. Given that it was raining, the escalator was inoperable, so imagine yourself climbing up a flight of stairs with your luggage. At the front desk, they will not know of your accommodation. You will have to go through their security guards up to level 9 (Room 921) to check-in. The room smells of mold.

6/10 Okay

Guojun, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
excellent location.
The location is excellent. There is a big shopping center with lots of eating places within 5 min walk. Subway route 2 is just opposite the road which leads you to most of the landmarks, tourist spots in Shanghai. However the condition of the hotel is not good. Everything is a bit run down.

4/10 Poor

Jerry , Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty low class hotel w/ excellent location
Hotel is located at excellent location, literally just next to line 2,3,4 subway station, take the exit 7, then across the one way street, take the escalator to 2nd floor, get into the building and take the elevator to 9th floor, look for the office room as the reception. The room will meet your basic desire only if your expectations is based on the discounted extremely low price, or else you would be disappointed for sure.

6/10 Okay

Richard, Los Angeles, California

Disliked: Cleanliness, room comfort
Great location for transportation and shopping.
It is very nice that the hotel provides washer machine. 1st time experience of check-in at RM.921 instead of front desk. Too cheap window drapery wakes you up in early morning. Only one pillow does not provide any comfort. In the bathroom, no lighting over the mirror. The kitchen clearness needs more attention due to a couple of tiny cockroach.

6/10 Okay

Elias, NYC

Disliked: Property conditions & facilities
Mediocre place but good location
This hotel is nothing to write home about. It's a high story building that shares the rooms among several hotel companies. It's a 12 year old building, which in today's China means it's getting old and very near the end of its useful life. 95% of the rooms are basically studio units with a tiny kitchenette. The cleaning is quick and superficial (as in all of China), the internet is frustrating (most rooms have a 2-2.5 Mbps connection, WITHOUT a vpn, a vpn will drop the speed by another 50-80%), but they have ok bed mattresses and functional furniture. Don't expect utensils or pots and pans here. On the plus side, the shower water pressure is great and most rooms (not all) have central heating and A/C. What this hotel has going for it is the location. Very near the metro lines 2,3 and 4 and the Long Zhi Meng shopping center across the street. If it wasn't for the location this place would charge 30%-50% less.

4/10 Poor

Stanley, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel close to subway, but nothing else positive
Room dirty. Needs good spring clean. When we complained, the staff gave it a token clean. difficult to get staff to understand as no one spoke English. Hotel close to subway and a reasonable supermarket. building poorly designed as escalators to ground floor from reception area were outside and flooded when it rained, so they were not working most of the time, so had to carry luggage up / down stairs. Would not recommend especially to Western tourists

2/10 Terrible

Yungping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

4/10 Poor

Luis, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad start to 2016
I chose the "Deluxe" room to make my New Year's Eve in Shanghai a memorable experience - and it was for all the wrong reasons. First, the level of cleanliness really was substandard. But more importantly, the TV did not initially work and the microwave and refrigerator both needed to be replaced. No real amenities to speak of and very spotty internet. Itchy sheets, a hard bed, and flat pillows just made the whole experience worse. To add insult to injury, I emailed Hotels.com on 12.29 and as of 01.06 (date of this review), I have not received a response.

8/10 Good

Pauline, Malaysia

Liked: Cleanliness, staff & service, room comfort
Clean and near to MRT station!
Hotel is good, very near to MRT station and there is a shopping mall across the road.

6/10 Okay

Elias, NYC

Below average hotel rooms, great location.
This is a hotel, along with the other 2-3 in the same building, that if it was in a different location, it could not charge over 200 yuan ($30) a night. The extra you are paying is for simply being next to the Zhongshan park metro station, the shopping mall and the surrounding neighborhood. The hotel rooms (I have stayed in 4-5 of them over the last year) are, let's say, less than Greentree Inn in quality. Small, with a nice enough double bed, small table and chairs and a small kitchenette. Internet is a standard China Telecom connection from 3 years ago with a router (measured speeds of 1.5-3 mbps). Aircon works well and there is central heating. Outside noise can be had from all directions and inside noise is a given as the hotel is frequented by Chinese travelers. No gym but there are three(!) across the street. As I said, this is one of the most convenient locations in Shanghai. Convenience stores, restaurants and Carrefour are from 2 to 7 minutes walk.

4/10 Poor

ott man, ottaw, on

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, but condition need upgrade.
This hotel maybe suitable for students stay, cheap, convenient. But not for people who want to have 4-star hotel.

6/10 Okay

Kevin, Toronto

Disliked: Cleanliness, staff & service, room comfort
Mediocre hotel in good location
Besides the location, I can't really say much about the hotel. Check-in is at an adjacent unit not downstairs at the lobby which is odd. Overall not bad for 2 nights stay, but I don't think I can handle another night. At least there is hot water in the shower.

6/10 Okay

Verified traveler

Liked: Cleanliness
Basic but not Complaining
The hotel is excellent for the price. It is pretty basic. I liked the fact that they had a microwave, small stove and laundry machine. The location is excellent. Several Subway lanes are within 5min walk from the hotel. I wish the receptionist would smile a bit more.

6/10 Okay

Jane, Seattle, WA , USA

good location , fair price. meet my basic needs.
This is my first time stay there, I think I will come back again when I go to Shanghai. Because it meet my basic needs, it has good location with fair price, even though I can hear near by subway noise.

4/10 Poor

Kawaisan, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping in an Office Building
If you have not slept in an office building before, then this is the perfect hotel for you. You arrive at the location, pull your luggage up 20 flights of stairs (don't wait for a porter as they don't exist), you will see a typical hotel reception....whose only job is to tell you that YOUR reception is actually on the 9th floor. You walk into an office building and get up to the 9/F where you will check in inside a room with a signage of the hotel. Then, the receptionist will give you the key to go back down to 7/F. You go down to 7/F to look for your room...along the way, you will find another hotel reception and many rooms with a Company signage which means people are working inside. You enter the room with very basic facilities (which is to be expected). The towels are well used, and the overall conditions are old and taggy! Amazingly, there is no toilet paper...and at that point, I didn't even bother to go back to the 9/F...

2/10 Terrible

Alex, Wellington, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Misrepresentation
We didn't stay. It was 1 star not 4. We were very disappointed. We believed we had booked 4 star accomodation. Unfortunately it came up well short of the mark. It was clean but very very scruffy and uncomfortable. We decided to bite the bullet and not stay there rather than being miserable. We relocated to the Sofitel, which definitely was 4 star.