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Jing An Shangri-La, Shanghai

5.0 star property

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Photo gallery for Jing An Shangri-La, Shanghai

Separate tub and shower, deep soaking tub, rainfall showerhead
Lobby
Deluxe Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Indoor pool
5 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
1218 Middle Yan'an Road, Jing An Kerry Centre, West Nanjing, Shanghai, Shanghai, 200040
  • Jing'an Temple
    ‪1 min walk‬
  • Jing An Kerry Centre
    ‪1 min walk‬
  • West Nanjing Road
    ‪2 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Premier Room, 1 King Bed

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Premier Room, 2 Twin Beds

  • 560 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

  • 1055 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Suite, 1 King Bed

  • 1259 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Grand Premier Room 1 King

Horizon Club Grand Premier Room 1 King | In-room safe, desk, blackout drapes, soundproofing

Horizon Club Grand Premier Room 1 King

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 2 Twin Beds

Horizon Club, Premier Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Horizon Club, Premier Room, 2 Twin Beds

  • 667 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Horizon Club, Executive Room, 1 King Bed

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Grand Premier Prestige B.Duck Double Bed Room

In-room safe, desk, blackout drapes, soundproofing

Horizon Grand Premier Prestige B.Duck Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

In-room safe, desk, blackout drapes, soundproofing

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

In-room safe, desk, blackout drapes, soundproofing

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

In-room safe, desk, blackout drapes, soundproofing

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

In-room safe, desk, blackout drapes, soundproofing

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Grand Premier King

In-room safe, desk, blackout drapes, soundproofing

Horizon Grand Premier King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Grand Premier Twin

In-room safe, desk, blackout drapes, soundproofing

Horizon Grand Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Grand Premier Prestige B.Duck Twin Room

In-room safe, desk, blackout drapes, soundproofing

Horizon Grand Premier Prestige B.Duck Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Executive King Room

In-room safe, desk, blackout drapes, soundproofing

Horizon Club Executive King Room

  • Sleeps 3
  • 1 King Bed

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About this property

Jing An Shangri-La, Shanghai

5-star Shanghai hotel, connected to a shopping center in Jing'an
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Jing An Shangri-La, Shanghai offers 508 accommodations with iPod docking stations and safes. A pillow menu is available. 40-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
CHI has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Jing An Shangri-La, Shanghai features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 4467 square feet (415 square meters) include a conference center. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Parking is available onsite for a surcharge.

Jing An Shangri-La, Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Summer Palace - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Cafe Liang - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tsuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The 1515 West - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (CNY 120 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 278 to 278 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Liang
  • Lobby Lounge
  • Summer Palace
  • The 1515 West
  • Tsuru

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's toys
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (4,467 square feet of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 278 to 278 for adults, and CNY 0 to 278 for children
  • Self parking fee: CNY 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jing Shangri-La
Jing Shangri-La Hotel
Jing Shangri-La Hotel Shanghai West
Jing Shangri-La West Shanghai
Jing Shangri-La West Shanghai Hotel
Jing An Shangri La West Shanghai
Jing An Shangri West Shanghai
Jing An Shangri La, Shanghai
Jing An Shangri La West Shanghai
Jing An Shangri-La, Shanghai Hotel
Jing An Shangri-La, Shanghai Shanghai
Jing An Shangri-La, Shanghai Hotel Shanghai

Jing An Shangri-La, Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 339 reviews
Rating 8 - Good. 82 out of 339 reviews
Rating 6 - Okay. 14 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 11 out of 339 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Shanghai
Very comfortable stay at the Shangri-la Jing’An. Comfortable furnishings, lots of space and amazing views. The 24hr gym on the 4th Floor is a great space to go when recovering from jet lag. Location is perfect and restaurants Calypso and 1515 were delicious
Stayed 3 nights in Nov 2024

8/10 Good

Paul Xiaopei, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Stayed 4 nights in Sep 2024

10/10 Excellent

Leosvel

Stayed 4 nights in Oct 2024

10/10 Excellent

Paul, Mather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great and staffs are very helpful. Very convenient location with many dining, shopping and transportation options.
Stayed 3 nights in Oct 2024

8/10 Good

Xiao Feng

Stayed 4 nights in Sep 2024

10/10 Excellent

Qiong

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and efficient! Room was as comfortable and the view of Shanghai was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

chiaju

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen Lewis

Stayed 1 night in Aug 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
We will stay there again!
Stayed 6 nights in Jul 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faye, at check-in on the Horizon floor (#55), was fantastic! Very helpful with checking in and also organising the room with some birthday celebrations for my wife. Thanks very much, Faye. Also, all other staff on #55 were very helpful and courteous.
Stayed 1 night in Jul 2024

10/10 Excellent

Ming-Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel room, sauna, and services.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2024

10/10 Excellent

carolina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Oasis

Traveled with partner
My go to in Shanghai, location is unbeatable. Service is superb.
Stayed 1 night in May 2024

10/10 Excellent

Peet Yeang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Zhenyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, I got fully charged in just two days at this place after long and tired work trip. Convenient transport, and comfortable room, with lots of delicious food in that area. Definitely will come back for my next Shanghai trip.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Hsun-Shi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Amenities
Very good hotel. It located in very good location, luxury hotel with top design, best view, best bedding, bathroom and best service. We love this Jian Shanghai-La Shanghai.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zhenxin

Stayed 5 nights in Mar 2024

8/10 Good

Xianjun

Stayed 4 nights in Mar 2024

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
modern and new hotel. top floor rooms have epic views. staff nice and rooms clean. location very convenient and upscale
Stayed 4 nights in Jan 2024

10/10 Excellent

Zhenting

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our room upgraded. Absolutely amazing view! And it actually saved us a trip to Shanghai Tower. Very happy stay!
Stayed 2 nights in Jan 2024