3.5-star Shanghai aparthotel, connected to a shopping center in Jing'an
This smoke-free aparthotel features self parking, concierge services, and dry cleaning. A shopping center shuttle is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Guests will appreciate conveniences like a washing machine and a dining area, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
Jing'an Ziyuan Apartment offers 60 air-conditioned accommodations with DVD players and safes. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 21-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
Jing'an Ziyuan Apartment features tour/ticket assistance, a garden, and concierge services. This Edwardian aparthotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. The property has a 24-hour front desk. Onsite parking is available (surcharge).
Jing'an Ziyuan Apartment is a smoke-free property.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transportation
Airport shuttle available
Free shopping center shuttle
Self parking on site (CNY 72 per day)
Family friendly
Children stay free (see details)
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Living spaces
Separate dining area
Entertainment
21-inch LCD TV with digital channels
DVD player
Outdoor areas
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
Desk
Comfort
Air conditioning
Heating
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Free newspapers in lobby
Housekeeping (daily)
Luggage storage
Safe
Tour and ticket assistance
Location highlights
Connected to a shopping center
In a business district
In a shopping district
Near a metro station
Near a train station
Things to do
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
60 units
Built in 2010
Edwardian architecture
Garden
Soundproofing
Policies
Check-in
Check-in start time: 10:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: CNY 72 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Shanghai ZiYuan Service
Shanghai ZiYuan Service Apartment
ZiYuan
ZiYuan Service
ZiYuan Service Apartment
ZiYuan Service Apartment Shanghai
Jing'an Ziyuan Apartment Aparthotel
Ziyuan Apartment Aparthotel
Jing'an Ziyuan Apartment
Ziyuan Apartment
Jing'an Ziyuan Shanghai
Jing'an Ziyuan Apartment Shanghai
Jing'an Ziyuan Apartment Aparthotel
Jing'an Ziyuan Apartment Aparthotel Shanghai
Jing'an Ziyuan Apartment Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 27 out of 112 reviews" "
10 - Excellent
27
Rating 8 - Good. 46 out of 112 reviews" "
8 - Good
46
Rating 6 - Okay. 30 out of 112 reviews" "
6 - Okay
30
Rating 4 - Poor. 4 out of 112 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 112 reviews" "
2 - Terrible
5
7.6/10
Cleanliness
7.0/10
Staff & service
8.6/10
Amenities
7.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
Lee
Traveled with group
Aug 25, 2024
Liked: Cleanliness, amenities
Overall is good but interior with an old furniture smell. Staff is very friendly and always respond promptly via chat.
Lee
Stayed 2 nights in Aug 2024
8/10 Good
Henry
Business traveler
May 13, 2024
Staff are good and room is ok
Henry
Stayed 4 nights in May 2024
8/10 Good
Jeffrey
Traveled with partner
Nov 11, 2023
The lo location is reasonably good, but is about 20 min walk from the metro stop. The unit it self was great on the 27th floor great views and nice layout. The furnishing is poor, no desk work station in the living room. (I moved the deck from the bed room to the living room to have a work station) The Kitchen had very little. The place needed a good deep cleaning, everywhere. The unit has lots of potential to be really great with a bit of a tune up of the furniture and such and with some deep cleaning. The direction to find the place are not very good as it is in the back of a beauty medical building. They rent a number of units and I had the deluxe one which was a full one bed place. I got the WeChat of the host or not sure how one checks in and gets the keys. Suggest to ask for the WeChat before going that. Overall was great play to stay but with just a bit of effort it could be a lot better.
Jeffrey
Stayed 4 nights in Nov 2023
8/10 Good
Amy
Nov 4, 2019
Amy
Stayed 7 nights in Oct 2019
10/10 Excellent
Donny
May 7, 2019
Liked: Staff & service, room comfort
Service was excellent!staff was very helpful .
But it need more tension on details of cleaning
It was very difficult to book into this hotel late at night. The reception is a hotel room on the 11th floor. Local Taxi could not find the entrance which was off the main road. Room was not very clean and hardly cleaned during my 6 night stay. There are no facilities to speak of and it is definitely not recommended for non-Chinese speakers who would struggle withe the reception staff - once you've been able to find them. Much better options available that are better located than this hotel.
Richard
Stayed 6 nights in Nov 2017
4/10 Poor
Arie
Nov 19, 2017
Disliked: Cleanliness, staff & service
Not a hotel , apartment with no language skills
This place I found it because of location, but please be careful this is not a hotel, and not all apartments in the building are rented as per day basis.
When I got there the doorman did not speak English, using translator app he told me this was the wrong address, call my local friend after insisting and showing photos from hotels.com my friend got telephone called the local number, and in Chinese requested to be escorted to apartment witch when I told her about the problem I had she only said non English, after translating that it is problem that we lost some much time to get in, she just made gesture as not my problem. The registration area is a dirty apartment on 10th floor. where girl that attended us lives. The room looked clean but beed cover was stained inside . hallway old carpet, place needs updating. bottom line this should not be listed in Hotels.com because the risk getting in. Is is more for local listing at half the cost.
When I left new doorman was nice knew English and even called me a taxi, I really hope they had him on my way in.
This is an overall good hotel in downtown Shanghai, close to the temple and to the metro. It's a good three-star hotel--you can easily access the metro for visiting the city, shopping, and entertainment. The rooms are clean and both the apartments and the double bed rooms have a small living room, as well as a kitchenette and a laundry machine. I would definitely recommend this hotel to anyone wanting to spend a few days in the heart of the city, on a smaller budget (the apartment is around $130.00 per night).
First night found hair in the bed. They changed it the second day.
Verified traveler
6/10 Okay
Jie
Oct 10, 2016
Liked: Room comfort
Disliked: Cleanliness
Great location and need a bit of work
The location of the apartment was great, the facility, not enough cooking facility, bathroom was dusty,ceiling in the room was peeling off and damp and the service wasn't great too.
We had the worst experience in Shanghai. We went to the hotel not expecting a lot. But from the lobby to the room felt damp and smoke smell was all over.
The room was unbearable. It was hot as we walked in.. the room was recently smoked in and there were mosquitoes in the room.
We immediately walked out. The hotel staff does not speak English either.
Don't stay here.
AJ
6/10 Okay
Verified traveler
Jun 13, 2016
Liked: Room comfort
Functional and cheap
Second stay in the apartment block.
At check-in - the door to 'reception' was shut. Waited 20 minutes for someone to arrive.
Room was functional but in dire need of re-decoration - wallpaper held on with transparent tape, seals coming off the bath; all sorts of odd marks all over the ceiling; non-working remote controls.
Bed was comfortable enough, but pillows were flat.
Had the misfortune to live underneath a couple who were fond of a) wearing cement as shoes, and b) a penchant for re-arrangement of furniture every night, starting just after midnight. It was hard to get sleep, and the same people were up at 7am apparently doing the same thing.
The location of the apartment was great, close to shops and about 15-20mins walk to the Nanjing Road West subway station. However, it took me some time to find the entrance to the building as it was not visible from the front. There was no mention that I had to call the apartment's office number on arrival so I had to ask around. It would be great if this was stated somewhere in the Check In sections.
The room itself was clean and spacious. The building is quite secure, with security guards standing at both entrances to the building. To operate the lifts, you must use their "lift card".
A few issues- with the apartment and 1 with the website.
First it was described as having a balcony, which it did not. It had a raised area near to window, a platform, but no balcony, which was one of the things that made me choose it.
Second, we had no information about wifi, and had to work it out ourselves that password had reverted to the default one. We texted the owner and got no response.
Also, please include Chinese address on booking confirmation, as we had real problems explaining to taxi driver where we wanted to go.
Location- quite a walk from metro.
Don't belive all the positive reviews.
Place is so run down, smell of musk, towels were old & worn, TV kept breaking down, table lamps doesn't work.
Can't changed room.
Asked to repair safe box, but stayed there for 5 nights, no one bothers.
Worst of all, doesn't even provide bottled water!
First and last time staying there.
Even Han Ting is better.
An excellent service apartment to stay in overall. First night might take a little use to the area, but it is a safe area overall and walking distance to the nearest shopping strip just south of it. Food are within 5 mins walks and a 24hr convenience store is just across the street. Highly secure area, as they have a 24/7 security posted along with lift card access required to enter the individual apartment levels.
Great support from the administrator staff too. Was stranded in Beijing due to typhoon so was unable to check in till 1am. Administrator stayed in late to assist in checking me in (kindly note, this is a service apartment not a hotel so normally administrator or concierge service is not part of the package) A name card was given too to reach the staff if you have any issues along with hotel details.
Amenities are equipped, Apartment staff will come once every two days to change your beddings and towels along with doing some minor cleaning.
Free Wifi too with reasonable speed not slow.
Only issue i had was perhaps trying to communicate with the staff on the phone, staff are able to communicate only in basic english. Would be great if staff are able to converse well in english too.
Subway are some distance from the hotel, so if you plan to travel around using the subway prepare to wake up early to walk to subway.