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Conrad Shanghai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Shanghai

Dining
Bar (on property)
Restaurant
Conrad Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player
Executive King Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Bar
  • Parking included
  • Air conditioning

Explore the area

Map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • West Nanjing Road
    3 min walk
  • Nanjing Road Shopping District
    5 min walk
  • People's Square
    11 min walk
  • Shanghai (PVG-Pudong Intl.)
    47 min drive

Room options

View all photos for Executive King Room

Executive King Room | Minibar, in-room safe, desk, blackout drapes

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for City View Suite

City View Suite | Minibar, in-room safe, desk, blackout drapes

City View Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room High Floor

Deluxe King Room High Floor | Minibar, in-room safe, desk, blackout drapes

Deluxe King Room High Floor

  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, blackout drapes

Accessible Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Bund View Room

Executive Bund View Room | Minibar, in-room safe, desk, blackout drapes

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Suite

Premium Bund View Suite | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries

Premium Bund View Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Conrad Suite | Minibar, in-room safe, desk, blackout drapes

Conrad Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Room

Bund View Room | Minibar, in-room safe, desk, blackout drapes

Bund View Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor

Deluxe Twin Room High Floor | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room High Floor

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Westin Bund Center, Shanghai

Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1006)
The price is $137
per night
$160 total
includes taxes & fees
Jan 12 - Jan 13
The Westin Bund Center, Shanghai

About this property

Conrad Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Conrad Shanghai features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 9 meeting rooms, and limo/town car service. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Conrad Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Conrad Shanghai has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (21,528 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hand-held showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1004 reviews" "
Rating 8 - Good. 357 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Homero

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para visitar
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel at the 100 percent corner of the Shanghai traditional shopping district
Stayed 1 night in Sep 2024

8/10 Good

Vina

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It would be the perfect stay if not for these issues, even though the rooms are non-smoking, we smell cigarette smell in the bathroom and the whole room. I suspected it was through the ventilation because when we off the toilet ventilation, the cigarette smell stop. The mini fridge is not cold and 1 of the towel is dirty and have stain on it .
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at check-in; Thank you Mr. Steven.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheng hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Yanhua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good,the staff are great & very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Pomelo

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here, there was a really kind and helpful staff member at reception named Yulia (hope I spelt her name right). Location is convenient too.
Stayed 3 nights in Aug 2024

8/10 Good

Jessie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This location is very convenient but it is kind of crowded . The taxi drivers alway miss it.
Stayed 3 nights in Aug 2024

4/10 Poor

Brandon

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To begin with the positives, the location of this hotel is excellent, being a short walk from People’s Square Station and Nanjing Pedestrian Street. The layout and overall comfort of the room is adequate. However, the negatives of our experience far outweigh the positives. First, the front desk staff is a combination of poorly trained and inexperienced, struggling with most questions - especially in English. Responding to simple requests such as “may I have another room key” throws them for a loop. This is presumably why the check-in takes painfully long. Next, the room itself was in very poor condition. Between significant mould in the bathroom to worn out and unusable outlets/switches, a serious renovation was needed over a year ago. When I spoke to the front desk about this issue they showed me another room with identical issues, and then even another one which they were certain did not have the issue (it did). Finally, I booked what Expedia and the Hilton website refer to as a “High Floor” Deluxe Suite. We were then placed on the 34th floor, which I later learned was on the bottom third of the building. When I asked the front desk about it they simply shrugged it off as being the name of the room, and to sort of get over it. Overall, my experience at this hotel was very poor. While management did make efforts to accommodate my party, they all fell short. Given the amount of properties in this price range and similar location, I won’t be recommending it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yinpeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sai Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We stayed in the hotel for 2 nights. Overall experience is nice. Room is spacious with decent interior design. Fitness center and swimming pool is up to 5 star hotel standard. Great location. The only thing bothered us is slow check in.
Swimming pool
Outside view
Stayed 1 night in Jul 2024

8/10 Good

Sai Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We stayed in the hotel for 2 nights. Overall experience is nice. Room is spacious with decent interior design. Fitness center and swimming pool is up to 5 star hotel standard. Great location. The only compliant is slow check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Qisong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a very good place! The address on this listing wasn’t correct (at least not when I used my Apple Maps), so finding the hotel the first time was a bit of a challenge. As I was walking around Shanghai I was looking for directions on the listing but couldn’t find them. There’s multiple entrances for this hotel, too, which made it more challenging!
Stayed 3 nights in Jul 2024

10/10 Excellent

Shuto

Stayed 1 night in Jul 2024

10/10 Excellent

Jing Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, room comfort
Shanghai Conrad
Clean hotel. We happened to be upgrade to a room with a fantastic view. I believe it was another hotel they have taken over. Rooms are clean and nice but seem a little dated if you looked closer. Service is great. Some staff speak English well however all had translator devices if needed. Elevators took a long time as you need to transfer from ground to Lobby and then to your floor. Same goes with gym and pool access. There is a lot of waiting unfortunately. I would stay again. Location is super close to a lot of great food options.
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conrad isConrad is an excellent place to stay
Received anReceived an upgrade to an executive suite on the 59th four. The room was beyond exceptional. Service was great. Breakfast was great. Highly recommended. Cost was aboutThe room was beyond exceptional. Service was great. Breakfast was great. Highly recommended. Cost was about $200 all in.
Stayed 1 night in Jun 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, so accessible not just to the bund but basically to any other areas worth visiting in Shanghai. Everything was within a 5-stop radius by metro. Hotel was about 200m from a key metro station too. Room was so well sound-proofed and amenities were great. Only thing that could be better was the water pressure for the shower but nothing too terrible anyway. Wonderful stay and would highly recommend this!
Stayed 5 nights in Jun 2024

10/10 Excellent

Mark

Stayed 4 nights in Jun 2024

2/10 Terrible

susan valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel was focused on old men with young girls. It was clearly a place for prostitutes. The rooms were extremely dirty. They took 3 hours to find me a room that was somewhat clean. This hotel did not meet the standard in any way of what the Conrad brand promises. I have asked for a full refund which under review.
Stayed 2 nights in Jun 2024