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Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Daily buffet breakfast for a fee
Suite, 1 Bedroom (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe
Reception
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
$146
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪6 min walk‬
  • Place, The Bund
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Worklife)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Twin Beds (Worklife)

Premium Room, 2 Twin Beds (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Twin Beds (Worklife)

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Worklife)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Twin Standard

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Standard

  • Sleeps 2

View all photos for 1 King Standard

1 bedroom, premium bedding, minibar, in-room safe

1 King Standard

  • Sleeps 2

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 2

View all photos for 1 King Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King Junior Suite

  • Sleeps 2

View all photos for 1 King Junior Suite High Floor

1 bedroom, premium bedding, minibar, in-room safe

1 King Junior Suite High Floor

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 2

View all photos for 1 King Bed 1 Bedroom Courtyard Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed 1 Bedroom Courtyard Suite

  • Sleeps 2

View all photos for 2 Twin Bed 1 Bedroom Courtyard Suite

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Bed 1 Bedroom Courtyard Suite

  • Sleeps 2

View all photos for 1 King Premium Kids Theme Sofa Bed

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Kids Theme Sofa Bed

  • Sleeps 2

View all photos for 1 King Premium Worklife

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Worklife

  • Sleeps 2

View all photos for 2 Twin Premium Worklife

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Premium Worklife

  • Sleeps 2

View all photos for Suite - Courtyard-View (Double Bed)

1 bedroom, premium bedding, minibar, in-room safe

Suite - Courtyard-View (Double Bed)

  • Sleeps 2

View all photos for Suite - Courtyard-View (2 Beds)

1 bedroom, premium bedding, minibar, in-room safe

Suite - Courtyard-View (2 Beds)

  • Sleeps 2

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • Sleeps 2

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • Sleeps 2

View all photos for 2 Twin Standard Room High Floor

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Standard Room High Floor

  • Sleeps 2

View all photos for 1 king Standard Room High Floor

1 bedroom, premium bedding, minibar, in-room safe

1 king Standard Room High Floor

  • Sleeps 2

View all photos for 1 King Premium Room

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Room

  • Sleeps 2

View all photos for 1 King 1 Bdrm STE Worklife

1 bedroom, premium bedding, minibar, in-room safe

1 King 1 Bdrm STE Worklife

  • Sleeps 2

View all photos for 1 King 1 Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King 1 Bedroom Suite

  • Sleeps 2

View all photos for 2 Twin Premium Room

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Premium Room

  • Sleeps 2

Similar properties

Exterior
Holiday Inn Shanghai Nanjing Road by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 252 reviews
Holiday Inn Shanghai Nanjing Road by IHG

About this property

Crowne Plaza Shanghai Nanjing Road by IHG

4.5-star hotel in Downtown Shanghai
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Crowne Plaza Shanghai Nanjing Road by IHG offers 390 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Crowne Plaza Shanghai Nanjing Road by IHG features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Crowne Plaza Shanghai Nanjing Road by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Comely All-day Dining - This restaurant serves breakfast, lunch, and dinner.
Regents Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Champs-Elysées Bar - Onsite bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 256 to 256 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champs-Elysées Bar
  • Comely All-day Dining
  • Regents Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 286.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults, and CNY 0 to 128 for children
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 35 inches (90 centimeters) and taller for breakfast.

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Reviews

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 291 out of 472 reviews
Rating 8 - Good. 121 out of 472 reviews
Rating 6 - Okay. 36 out of 472 reviews
Rating 4 - Poor. 12 out of 472 reviews
Rating 2 - Terrible. 12 out of 472 reviews

Reviews

10/10 Excellent

Min

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that we've had the plesure of staying. It was a picturesque venue. The only thing wrong is the morning buffet. A little pricey but convenient thing. Service was excellent. We had a deffective mini bar fridge which was promptly replaced.
Stayed 7 nights in Jul 2025

10/10 Excellent

Pau

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, and convenient
Stayed 4 nights in Jul 2025

10/10 Excellent

Zhou

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Mounia, Waltham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the center of Shanghai
Stayed 3 nights in Jul 2025

10/10 Excellent

Siddique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Siddique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An honest review

Crowne Plaza is located at the end on Nanjing street in Shanghai and this excellent location had excellent dinning and shopping. The checkin and checkout was easy and a shout-out for Kathy who upgraded us to a VIP room with a view of the Shanghai skyline and my wife loved it. One thing I would recommend is that the breakfast buffet should clearly identify vegetarian dishes to avoid any confusion. We highly recommend this hotel for visitors who have a few days to see the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right smack on the busy street of Nanjing East Road and so it provides easy access to the MRT (People's Park Station is just 5 to 10 minutes away). Food is a plenty so there are a lot of options. Hotel itself is very clean. We love that the hotel provides self-initiated services such as replenishing water / water bottles and changing towels on a daily basis even though we did not ask to make up room. The hotel is clean and elegant. Front desk folks are very courteous.
Stayed 4 nights in Jul 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the upgraded room
Stayed 4 nights in Jul 2025

2/10 Terrible

anthony

Disliked: Cleanliness
public restroom dirty
Stayed 3 nights in Jul 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is fabulous, right on Nanjing Road but not loud or overly busy. Rooms were somewhat dated in feel, but still very nice, comfortable and quiet. Breakfast buffet was vast, but a bit pricey for the quality. Would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Renwei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Premium location and nice staff!
Stayed 2 nights in Jun 2025

8/10 Good

Som

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. Daily cleaning.
Stayed 4 nights in Jun 2025

6/10 Okay

Mohammad

Traveled with family
The location is superb bang right in the middle of pedestrian street. But what was odd is that they wouldn’t give us an extra umbrella. Only 1 per room they said. Wasn’t the crowne plaza service I was expecting.
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

darwin

Stayed 1 night in Jun 2025

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building is old but beautiful inside. My only complain is the air quality inside. The air condition blows out dust. We turned off the AC to reduce the dust, and it worked.
Stayed 3 nights in Jun 2025

10/10 Excellent

vinod

Stayed 1 night in Jun 2025

10/10 Excellent

imad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay and nice rooms

Pleasant stay. very comfy room, spacious, clean and well equipped). good location, not far from Subway. Poor quality of breakfast
Stayed 5 nights in Jun 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area. Nice hotel and it advertises multiple bar areas but I was told there is only one bar on the first floor and that was it.
Stayed 4 nights in Jun 2025

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities

Bad staff service and outdated room furnishings

Most of the staff there are either inexperienced to understand or handle our queries and they are not very helpful. The only person I can comment is the lady that processed our check-in although rooms were not ready as we were early. I understand she requested for a clean and if possible, refurbished room. Think her last name is Zhang. All the other front desk staff are mostly unfriendly although I speaks Mandarin. They were selective on guests and my simple request for a power plug got ignored as they say it’s all taken up (for 2 nights!)
Stayed 2 nights in Jun 2025

8/10 Good

F

Stayed 2 nights in Jun 2025

2/10 Terrible

Jude, Los Angeles

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel would have been lovely 20 years ago. Now, it is tired, and not very clean. This hotel has the most unwelcoming lobby I’ve ever seen. There is nowhere to sit! The back door/taxi drop off/pick up has a massive open space for luggage…it’s unsightly and unwelcoming for guests. There is also zero seating in the front lobby. It’s strange and has bad curbside appeal (aka bad feng shui!)
Stayed 5 nights in Jun 2025