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Mandarin Oriental Pudong, Shanghai

5.0 star property

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Minibar, in-room safe, desk, laptop workspace
Indoor pool
Exterior
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (CNY 274 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪10 min walk‬
  • The Bund
    ‪18 min walk‬
  • Shanghai Tower
    ‪19 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪43 min drive‬

Room options

View all photos for Club Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • 657 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

  • 656 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Pearl Tower)

  • 1087 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

  • 1087 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Harbour City)

  • 721 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Star Suite

Lobby

Twin Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River View Room

Minibar, in-room safe, desk, laptop workspace

Mandarin River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive River-view Queen Room

Lobby

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite

Living area | LCD TV, iPod dock

Oriental Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Wenhua City-View Room

Minibar, in-room safe, desk, laptop workspace

Wenhua City-View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Glamping Themed Suite · FANtastic Adventure

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (City View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (City View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Harbour City Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club River View Room

Lobby

Club River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Suite

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive River-view Twin Room

Lobby

Executive River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Glamping Themed Room · Delightful MOment

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Room · Delightful MOment

  • Sleeps 2
  • 1 King Bed

View all photos for Premier River View Suite

Minibar, in-room safe, desk, laptop workspace

Premier River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Executive Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Harbour City Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (827)
The price is $124
per night
$145 total
includes taxes & fees
Apr 3 - Apr 4
Pudong Shangri-La, Shanghai

About this property

Mandarin Oriental Pudong, Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Mandarin Oriental Pudong, Shanghai features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Mandarin Oriental Pudong, Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.
Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Riviera Lounge - Onsite restaurant.
Qi Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 437.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 350 out of 445 reviews
Rating 8 - Good. 70 out of 445 reviews
Rating 6 - Okay. 14 out of 445 reviews
Rating 4 - Poor. 7 out of 445 reviews
Rating 2 - Terrible. 4 out of 445 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay!
First time staying at Mandarin Oriental in Shanghai, and what a great experience it was! Front desk staff, fast check in, consierge (forgot name of the Mr.) gave me all needed informations about the hotspots in city! Room, modern, clean and spacious with a nice view over the financial district and the river. Breakfast is diverse, Asian/European style. Gym area is superb, combined with 25m swimming pool, saunas, and massage facilities. Overall good value for the money!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chun Fung

Stayed 1 night in Nov 2024

10/10 Excellent

Tsui Yan

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb experience
Everything was perfect, except for the wifi. Service was excellent, especially from the various concierges we encountered. Chauffer service was wonderful and the facilities and cleanliness was tip-top. Location was great too! Nice short walk to Pearl of the Orient and Superbrand Mall. Amazing hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

HENGCHAO, Jamaica

Stayed 3 nights in Nov 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel with impeccable service
What an incredible stay! Location is perfect since it'a walking distance to the Gala mall with tons of food options, and the surrounding is so clean and quiet. Incredible attention to details, from top to bottom. We got the lounge access room and it was amazing. The buffect breakfast is so conprehensive that my teenage kids both love it. The quality of food is incredible. The michelin 1 star restaurant on premise is really great too. Overall, this hotel had made our stay in Shanghai that much more impressive.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Peishee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a free upgrade to a junior suite. The room's decor is very welcoming. Great service from the overall customer service team.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandarin oriental shanghai
The hotel was on one of the best I have stayed in. Stayed for 9 days. The service was immaculate. I also had club room access which I highly recommend. Jem, Thomas, Stevie and the team offered us a fantastic and friendly service and made the stay enjoyable. Breakfast was fantastic, although 78 grill could improve the food being the only negative.
Stayed 9 nights in Nov 2024

2/10 Terrible

Yat

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DONGHOON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne Chi Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mamdooh, Riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Nov 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

2/10 Terrible

Yat

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The reception guy is not professional. We stay 5 days 4 nights. We asked for a little higher floor, but we only offer the room on 6 th floor. If we need higher floor, we asked to pay more. The other 2 groups of guest behind us, get offer 10 th or above floor by another receptionist. I felt being discriminated. The room mattress is too old as we sit on the bed, we hear the spring sound. The pillows are not supportive. After a night we feel neck pain and lower back pain. There are a lot of aging marks on the room wooden floor . There many old marks on the room carpet too. Overall it makes you feel you stay at a 3 stars hotel. A morning we take the breakfast, the escort staff bring us to the table just next to the busy noodle counter. There are couples tables behind the front,we ask for the change of table but the staff refuses and say the tables are occupied. We have our breakfast over 40 minutes, all the behind tables are still empty. It makes me feel that kind of service is not match to the name of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pudong
It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Qun

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and will recommend it for anyone who wants to visit shanghai
Stayed 4 nights in Sep 2024

10/10 Excellent

Nayef

Stayed 4 nights in Sep 2024