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DoubleTree by Hilton Shanghai Hongqiao

5.0 star property

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Photo gallery for DoubleTree by Hilton Shanghai Hongqiao

Exterior
Restaurant
Exterior
Lobby
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Pet friendly
  • Room service
  • Breakfast available

Explore the area

Map
1118 Gaojing Road, Shanghai, 201702
  • National Exhibition and Convention Center
    ‪4 min drive‬
  • Hongqiao Tiandi
    ‪6 min drive‬
  • Qibao Old Street
    ‪7 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Garden View Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Garden View Twin Room

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Garden View King Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Premium bedding, down comforters, minibar, in-room safe

Accessible Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Garden View

Premium bedding, down comforters, minibar, in-room safe

Premium Suite, Garden View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly King Room

Premium bedding, down comforters, minibar, in-room safe

Pet Friendly King Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, down comforters, minibar, in-room safe

Premium Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Terrace Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Terrace Twin Room

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Terrace King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Terrace King Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly Twin Room

Premium bedding, down comforters, minibar, in-room safe

Pet Friendly Twin Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Deluxe Suite, 2 Twin Beds | In-room safe, individually decorated, iron/ironing board, free WiFi

Novotel Suites Shanghai Hongqiao Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (74)
The price is $177
per night
$207 total
includes taxes & fees
Apr 9 - Apr 10
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About this property

DoubleTree by Hilton Shanghai Hongqiao

5-star Shanghai hotel, connected to the convention center in Qingpu District
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
DoubleTree by Hilton Shanghai Hongqiao offers 187 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Shanghai Hongqiao provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 8073 square feet (750 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, multilingual staff, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

DoubleTree by Hilton Shanghai Hongqiao has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Shanghai Hongqiao has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 50 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,073 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 500 per pet, per day
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Fee for in-room wireless internet: CNY 50 per day (rates may vary)
  • Pet fee: CNY 500 per pet, per day
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Melia Shanghai Hongqiao (NECC) Hotel Shanghai
Melia Shanghai Hongqiao (NECC) Hotel
Melia Shanghai Hongqiao (NECC) Shanghai
Melia Shanghai Hongqiao
Melia Shanghai Hongqiao Necc
The Senz Hotel SPA
Melia Shanghai Hongqiao (NECC)
DoubleTree by Hilton Shanghai Hongqiao Hotel
DoubleTree by Hilton Shanghai Hongqiao Shanghai
DoubleTree by Hilton Shanghai Hongqiao Hotel Shanghai

DoubleTree by Hilton Shanghai Hongqiao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kamin, Toronto

Liked: Cleanliness, amenities
Too dark rooms, no restaurant and bar for the evening, language barrier, many of the staff doesn’t speak english. From a Hilton hotel I expect more The good thing is that this property is near a nice street with many restaurants and coffeeshops. The breakfast buffet is poor comparing with other hotels
Stayed 8 nights in Oct 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again. Clean and good breakfast and dinner options.
Stayed 2 nights in Oct 2024

10/10 Excellent

dae hyun

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Hamid, LOS ANGELES

Business traveler, Traveled with partner
Liked: Amenities
Very clean, English speaking employees, good amenities. Near restaurants walkable. Near Shanghai national exhibition center. Rooms are comfortable but on the smaller side.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramesh, Sacramento

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mixed of restaurants within walking distance. Friendly staff. Especially Marilyn Xu who is kind and helpful to us. She is very knowledgeable and have all the answers we consulted. Very impressed.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Wai Kwan Virginia

Stayed 1 night in Aug 2019

8/10 Good

PJ

Traveled with family
Liked: Property conditions & facilities, room comfort
Family trip
The hotel is well designed and stylishly furnished. Our overall experience was great. However, breakfast and other meals were definitely not up to standard and does not love up to expectations. Service in general was amateur and could be improved (no concierge, no assistance with luggage, no valet parking etc). The waking street adjacent to the hotel is a great supplement. Plenty of restaurant options there.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Chris, Utah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time, wonderful experience. I'll definitely come back.
Stayed 1 night in Nov 2019

8/10 Good

Matt, Adelaide

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The internet was good. Only a few people spoke english, making it difficult to communicate
Stayed 4 nights in Nov 2019

8/10 Good

SM

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Gary

Stayed 1 night in Sep 2019

8/10 Good

Pushpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai Fair
All was good
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Very new hotel in a new area. Very convenient for the NECC where I was attending the China Cycle show. They had a shuttle bus to the show each morning which took 10 minutes (although it was not advertised anywhere). No idea if they offered a return pick up service as that wasn’t advertised at all either. It’s a simple 30 minute walk or 10 minute taxi ride though. Rooms are modern, well decorated and well maintained. The Japanese style electronic toilet was a nice quirky feature. Beds are very comfortable and tv has a couple of good quality English channels including HBO. WiFi is reasonable speed most of the time, but can get slow in the evenings. On site restaurant served the best western breakfast I have ever had in China so that was a nice surprise. There is also a selection of good quality restaurants within 5 minutes walk of the hotel serving lunch or dinner. Some good bars too. The lobby bar in the hotel is ok, but you have to ask at reception to get served. The hotel gym and swimming pool are in a separate building at the rear of the hotel and are again modern and well maintained. Overall a great hotel which I will definitely stay at again whenever I visit the NECC.
Stayed 3 nights in May 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel near Hongqiao train station. If you need to stay in the Hongqiao area this is a great choice!
Stayed 1 night in Apr 2019

6/10 Okay

Supanee

Liked: Cleanliness, property conditions & facilities
Generally is ok but some comments as follows: - Auto door at main gate is temporary close causing some inconvenience when I was with big luggage, having a person to provide assistance temporary at entrance will be great - Distance from hotel to nearest metro station is too far for walking, only 2 trips shuttle bus is too less, as foreigner to get taxi during rush hour from metro to hotel is not easy, plus bad smoking smell all taxi, I don't like taxi, having more frequent & flexible transfer hotel-metro-hotel will be great - Almost no restaurants nearby hotel, eating at hotel every day is very boring, I am looking for more variety of food at hotel
Stayed 3 nights in Dec 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for exhibition centre
Hotel is conveniently located for the exhibition centre. Rooms are new, and staff are helpful. A good option for business trips in this area. Would happily stay again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for exhibition center.
We like to stay here for the Automechanika grade show. Hotel facilities are well maintained, and the staff make an effort to be helpful. The executive lounge is a good option. Overall hotel offers good value.
Stayed 2 nights in Nov 2018

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ITMA Asía
Excellent and professional service. Also most of the front desk staff speak good English
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, modern and clean
Attended a trade show at the Shanghai Exhibition and Convention Centre and stayed at the Melia which was modern and conveniently located 10 minutes away by taxi. It is clean, great breakfast and enjoyed a massage at their in-house spa.
Stayed 4 nights in Sep 2018

10/10 Excellent

Manuel Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable quiet hotel west of the city
Very new and comfortable hotel convenient to reach the exhibition centre. The staff go out of their way to help, only draw back is that there is not a lot gojngbon around the area and Metro station is near the exhibition centre
Stayed 7 nights in Sep 2018