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Mercure Shanghai Hongqiao South

3.5 star property

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Photo gallery for Mercure Shanghai Hongqiao South

Exterior
Premium bedding, down comforters, pillowtop beds, free minibar
Porch
Sports facility
Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
No. 3069 Hong Xin Road, Min Hang District, Shanghai, Shanghai, 201101
  • Caohejing Hi-Tech Park
    ‪3 min drive‬
  • Qibao Old Street
    ‪4 min drive‬
  • Shanghai Zoo
    ‪5 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Privilege, Room, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Suite, 1 King Bed

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Shanghai Hongqiao by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (286)
The price is $87
per night
$101 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Shanghai Hongqiao by IHG

About this property

Mercure Shanghai Hongqiao South

3.5-star Shanghai hotel, connected to a shopping center in Minhang
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Mercure Shanghai Hongqiao South offers 189 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. A complimentary area shuttle within 5.0 km is available for guests. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mercure Shanghai Hongqiao South is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Mercure Shanghai Hongqiao South has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 km
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 78 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 78 per person
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Shanghai Hongqiao South Hotel
Mercure Shanghai Hongqiao
Mercure Shanghai Hongqiao
Mercure Shanghai Hongqiao South Hotel
Mercure Shanghai Hongqiao South Shanghai
Mercure Shanghai Hongqiao South Hotel Shanghai

Mercure Shanghai Hongqiao South Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 91 reviews
Rating 8 - Good. 38 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 7 out of 91 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Thibault

Business traveler
Very poor customer service
Front desk people speaks loud at me to prove they are right. Almost yelled at me. It's incredible. You can see that the service is very poor. I booked this Mercure because the one at Jiuting is closed at that time. If you have the choice, book Mercure Jiuting instead. No bad surprise for sure there.
Stayed 1 night in Feb 2020

6/10 Okay

Thibault

Business traveler
Liked: Room comfort
Disliked: Staff & service
Worst breakfast ever
They charged 120RMB for breakfast everyday during my stay. The breakfast doesn not worth it for sure. Feel free to check the picture attached. They don't give a price discount or anything. Very bad service.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
If you want to stress free trip, do not stay there.
Stayed 6 nights in Nov 2019

8/10 Good

Bhavsar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel location, condition and furniture was good. Staff didn’t speak English was a bit problem.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great stay. Will stay again. Thank you.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Services and staff at Mercure Shanghai Hongqiao South Hotel are the best that I have experienced. I cannot give them enough praises.
Stayed 1 night in Jan 2019

8/10 Good

Fraser Wee Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent good hotel
Hotel stay was gd but location not that fantastic.
Stayed 1 night in Jan 2019

10/10 Excellent

YA-CHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Wei Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Frederic, TX

Disliked: Staff & service, room comfort
Disappointing Mercure property
I stayed there because of the (relative) proximity to Hongqiao train station. I arrived late. The front desk could not speak English. No options for a late dinner (room service or otherwise). The room has a smelly bathroom (mold), and while I had reserved a non-smoking room, the entire room reeked of cigarette smell. Pillows were bad, and the window looked directly into another room. There was a constant noise (central AC humming maybe?) that prevented a restful sleep. Walls are paper thin so you hear people talking in the adjacent room (and I am seriously deaf). I had to argue to have breakfast because I did not purchase a package (the host would literally deny me entry even though I offered to pay. They would not take Visa for payment (in a hotel!!) at breakfast, only cash. The breakfast was mediocre, with pastries at least 3 days old.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel is OK. Not very convenient to Hongqiao airport. Best if you speak Chinese.
Stayed 1 night in Jun 2018

8/10 Good

ka yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Brian, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk ability to help non-Chinese speaking guests absolutely horrible. You expect someone to speak English, even if just little, at an Accor establishment. Never will go there again.
Stayed 1 night in May 2018

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
I was relocated to this hotel in the middle of the night because the one I booked lost my reservation. This hotel was a nice place to stay, but unfortunately I only was able to stay for a few hours. The rooms are spacious and include many amenities.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Fraser Wee Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value price for a mecure hotel.
Generally the stay was alright except that the room that i was allocated happened to be surround with noisy neighbours and the wall seem to be thin as I am able to hear neighbour or people in the corridor talking. Other than that, it was a good stay.
Stayed 1 night in Feb 2018

10/10 Excellent

KHANG KHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Soma

Liked: Cleanliness, property conditions & facilities, room comfort
Nice neat hotel, staff helpful but not great. Hotel is to a building repair, and next to a large empty ground. But walk across and there is mall, with starbucks and food outlet.
Stayed 1 night in Dec 2017

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but not in convenient area
Hotel seemed fairly new, and was a nice stay. I did have some problems with the wifi when i arrived, but front desk helped me get that sorted out. I stayed for a business meeting, and the area is not too exciting. There is a lot of construction going on, and there are food options, although many may not appeal to westerners. This is more of an issue because the hotel doesn't have a real restaurant on site for dinner.
Stayed 2 nights in Oct 2017

8/10 Good

Ong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location is ok, staffs are friendly.
The Toilet bowl was not working and they have sent repair man to make repair but problem not solved... We have to go down to the basement hall to use the toilet, for 3 days morning.
Stayed 4 nights in Sep 2017

8/10 Good

Thi Duy Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Its good but quite far from metro station. the view around is not nice.
Stayed 1 night in Aug 2017

10/10 Excellent

bashir j, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
i enjoyed my stay,the stuff very helpful rooms were very clean and comfortable
Stayed 3 nights in Jul 2017

6/10 Okay

Faye, Toronto

Liked: Staff & service
New hotel but the layout of room is not convenient.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern cheap
PERFECT, Clean, modern cheap, Does the job, in and out for work.
Stayed 6 nights in Jul 2017