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New Knight Royal Hotel

3.5 star property

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Photo gallery for New Knight Royal Hotel

Front of property - evening/night
Property entrance
Reception
Luxury Twin Room | 1 bedroom, premium bedding, individually decorated
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Shanghai Chuanliu Road No.2751, Shanghai, 200000
  • Shanghai Sanjia Port Coastal Tourist Areas
    ‪7 min drive‬
  • Shanghai Disneyland©
    ‪10 min drive‬
  • Shanghai Wild Animal Park
    ‪17 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪9 min drive‬

Room options

View all photos for Luxury Twin Room

Luxury Twin Room | 1 bedroom, premium bedding, individually decorated

Luxury Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Single Room

1 bedroom, premium bedding, individually decorated

Comfort Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

1 bedroom, premium bedding, individually decorated

Premium Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Business Room (Cards) (Main Building)

1 bedroom, premium bedding, individually decorated

Business Room (Cards) (Main Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Double Room (Main Villa)

1 bedroom, premium bedding, individually decorated

Business Double Room (Main Villa)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room (Main Building)

1 bedroom, premium bedding, individually decorated

Business Double Room (Main Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (Main Villa)

1 bedroom, premium bedding, individually decorated

Deluxe Double Room (Main Villa)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room (Main Villa)

1 bedroom, premium bedding, individually decorated

Deluxe Double Room (Main Villa)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom (Double Bed) (Main Building, Special Promotion)

1 bedroom, premium bedding, individually decorated

Guestroom (Double Bed) (Main Building, Special Promotion)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Main Building, Special Promotion)

1 bedroom, premium bedding, individually decorated

Double Room (Main Building, Special Promotion)

  • Sleeps 2
  • 2 Twin Beds

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Front of property

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  • Free WiFi
  • Air conditioning
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4.6 out of 5, Wonderful, (478)
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The price is $42 total
includes taxes & fees
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About this property

New Knight Royal Hotel

3.5-star hotel in Pudong
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
New Knight Royal Hotel offers 111 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

New Knight Royal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 9 AM.
New Knight Royal Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5:30 AM to 9:00 AM for a fee: CNY 38 for adults and CNY 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 38 for adults and CNY 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xin Jue Royal Hotel Shanghai
Xin Jue Royal Shanghai
Xin Jue Royal
Xin Jue Royal Hotel
New Knight Royal Hotel Hotel
New Knight Royal Hotel Shanghai
New Knight Royal Hotel Hotel Shanghai

New Knight Royal Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 116 reviews
Rating 8 - Good. 32 out of 116 reviews
Rating 6 - Okay. 27 out of 116 reviews
Rating 4 - Poor. 14 out of 116 reviews
Rating 2 - Terrible. 14 out of 116 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for close to airport well looked after👍
Stayed 1 night in Apr 2025

10/10 Excellent

KUAN WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and service made my holiday very enjoyable. China is sa fabulous country.very friendly helpful & hospitable. The only inconvenience was the limited access to major metros. Very friendly people
Stayed 21 nights in Mar 2025

10/10 Excellent

BEIHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay for flight transfer.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Stayed 2 nights in Mar 2025

10/10 Excellent

Sameh

Stayed 2 nights in Mar 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do you blame Hotels.com or This Hotel???? Dirty

Worst hotel experience ever. Dirty. Don’t speak English but in English says to call this number for shuttle from airport. Spent more on taxi than room cost. I hate hotels.com for not vetting these hotels better.
Stayed 1 night in Mar 2025

6/10 Okay

Allen

Business traveler
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy run down miles from anywhere

Let me just preface this with “we only have ourselves to blame because we should have known when it was very very cheap” but…….. The place was a filthy mess stuck out in some dicey suburb that was (a plus) 15 mins by shuttle bus from the airport. Nothing in the area you would consider eating at and certainly no other shops or services. But the place was a dire rundown 1 1/2 star hotel with absolutely filthy stained carpet, black mould all over the bathrooms and everything in very poor repair. The toilet was new, and the sheets and towels were well laundered but it was an unpleasant experience to stay there. In the room opposite they had a gambling den that went all night and I’ve added a photo from the morning after which sums up the whole experience. So this hotel is cheap! It does have an airport shuttle (shared with other cheapies nearby) but I recommend you spend a bit more and stay anywhere but here. Be warned there are a few hotels owned by the same group in that area too judging by their listings
Stayed 1 night in Dec 2024

2/10 Terrible

Ossama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1- The hotel is in nowhere and not recommend . 2- I waited 1.5 for bus pickup in the morning. 3- Staff said no bus afternoon or night and I have to pay for taxi.
Stayed 1 night in Dec 2024

4/10 Poor

lennart

Disliked: Cleanliness, property conditions & facilities

Clean sheets but that's it

Not clean! Dirty under sink in shower & stained carpet
Stayed 1 night in Dec 2024

10/10 Excellent

Davy

Stayed 1 night in Nov 2024

10/10 Excellent

Majid

Stayed 1 night in Nov 2024

8/10 Good

Bachir, Warrenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel when it was new, but it's still a nice place to stay in. The airport shuttle doesn't run on the schedule provided, they have one shuttle that runs once an hour. I ended up taking a taxi from the airport the taxi cost was 84 Yuan because it was late at night
Stayed 1 night in Nov 2024

10/10 Excellent

Ravichandran, Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Gemi, Antalya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacy
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place smells like grandma cooking rotten rats and it smells wet, almost likely it is moldy, the walls are falling apart. The carpet is so dirty and ugly and very old. A very rundown hotel. But cheap. I liked that it was just cheap but I won’t be booking this hotel again.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Unfortunately it is situated in the middle of nowhere and extremely hard to get to anywhere .
Stayed 4 nights in May 2024

10/10 Excellent

WENWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient airport shuttle. Quiet environment. The room is big. Friendly staff. Clean. Free bottle water. Electric kettle for hot water
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everyone was kind, although almost nobody speaks English they made the effort to make me feel welcomed and understand me, the only thing I did not like is that the wifi is really slow but besides that everything was awesome, the breakfast is really tasty! 🤗
Stayed 4 nights in Sep 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to the Shanghai Pudong airport. Very helpful staff. Offers free shuttle to/from airport (I did not have a chance to use it though)
Stayed 2 nights in Jul 2023

4/10 Poor

Wayne

Disliked: Cleanliness
Very remote area, no restaurants around, not a convenient place to stay
Stayed 1 night in May 2023

2/10 Terrible

Katie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Said there was a free shuttle as soon as you text them they will be there within 30 minutes. We waited 1 hour and 15 minutes for the shuttle. Our room was disgustingly dirty, the shop next door didn’t take card and no one wanted to help us. The cleanliness of our room really put us off eating or doing much as it was so dirty.
Stayed 1 night in May 2023

8/10 Good

Phyllis

Liked: Staff & service, amenities, property conditions & facilities
The free airport shuttle is the main reason I picked this hotel. However it took a while for the bus to come. On the way back to the airport the next morning the shuttle bus was so crowded so I ended standing by the door for the entire 10 min ride. Good thing was that they dropped me off at the subway station. Since I was going to the city, no need to go back to the airport. The breakfast was good, especially the stirred fried vegetables.
Stayed 1 night in Mar 2023

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never will I book it again

Please remove this hotel from your list,
Stayed 1 night in Sep 2021