The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This Shanghai hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours).
Novotel Shanghai Caohejing is a smoke-free property.
Novotel Shanghai Caohejing offers 210 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Shanghai hotel provides complimentary wireless Internet access.
Available in all rooms: Free WiFi
Novotel Shanghai Caohejing has a restaurant on site.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in time starts at noon
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
For the benefit of our customers, we have provided a rating based on our rating system.