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Novotel Shanghai Hongqiao Hotel

4.0 star property

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Photo gallery for Novotel Shanghai Hongqiao Hotel

Exterior
Bar (on property)
Reception hall
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Superior Room, 2 Twin Beds | 1 bedroom, free minibar items, in-room safe, desk

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
1102 Xiehe Road, Changning District, Shanghai, Shanghai, 200335
  • Zhongshan Park
    ‪7 min drive‬
  • National Exhibition and Convention Center
    ‪8 min drive‬
  • Jing'an Temple
    ‪10 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, free minibar items, in-room safe, desk

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, free minibar items, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, free minibar items, in-room safe, desk

Superior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

1 bedroom, free minibar items, in-room safe, desk

Executive Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, free minibar items, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, free minibar items, in-room safe, desk

Executive Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

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  • Parking included
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4.1 out of 5, Very Good, (1001)
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The price is $74 total
includes taxes & fees
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About this property

Novotel Shanghai Hongqiao Hotel

4-star Shanghai hotel, connected to the convention center in Changning
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a complimentary children's club, and coffee/tea in a common area. Housekeeping is available on request.
Novotel Shanghai Hongqiao Hotel offers 367 accommodations with minibars (stocked with some free items) and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Novotel Shanghai Hongqiao Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Novotel Shanghai Hongqiao Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
All Day Dining Restaurant - This restaurant serves breakfast, lunch, and dinner.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 108 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • All Day Dining Restaurant
  • Chinese Restaurant

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao Hotel Hotel
Novotel Shanghai Hongqiao Hotel Shanghai
Novotel Shanghai Hongqiao Hotel Hotel Shanghai

Novotel Shanghai Hongqiao Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 230 reviews
Rating 8 - Good. 75 out of 230 reviews
Rating 6 - Okay. 14 out of 230 reviews
Rating 4 - Poor. 4 out of 230 reviews
Rating 2 - Terrible. 7 out of 230 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chuandong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, the staff is super friendly and helpful. The room and the hallway had a bit smell but it is just like anywhere in China the air quality is not great. So can’t really blame on the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient new Hotel close to Shanghai Hongqiao

Convenient Hotel close to Shanghai Hongqiao International Airport. Room was nice but bed a bit to hard for me.
Stayed 1 night in Jun 2024

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good value and convenient location

Comfortable room and good breakfast. Employees were helpful in securing a taxi for quite a long journey which we appreciated. Good value.
Stayed 1 night in Aug 2023

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel I recommend
Stayed 4 nights in Jul 2023

8/10 Good

Rishab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near airport . Very convenient
Stayed 1 night in Apr 2023

10/10 Excellent

Josh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this location for over a month. The staff was extremely kind, professional and helpful. Even though we are not able to speak Chinese they always graciously supported us. I would definitely stay at this location again, and recommend to others.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay

Everything is good, except the shower water not strong enough! We drove there, there’s ample parking lots at basement and also electric car charges. Calling taxi is easy too...within 10 minutes the taxi arrived to pick us to town. As our car is outstation car number plate, we are not allowed to drive during 7-20:00.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

BRUCE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was second time i stayed in this hotel, and was again not disappointed. The staff members were friendly and helpful, checkin and checkout was very efficient. Yes, there is construction around the hotel but this did not impact my stay. Well done and thank for a pleasant stay.
Stayed 1 night in Jan 2021

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hongqiao stay

I had a great stay, robot is a nice touch
Stayed 4 nights in Sep 2020

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My food was sent back as it was cold and returned cold, the desk manager was patronising by laughing at me and the chef refused to heat it. I got a new dish and the restaurant manager was very nice in trying to help. The room was fine. I had to complain about a customer openly smoking in reception before any staff member did anything. I felt they resented me being there as a foreigner, the woman on the desk was not welcoming at all.
Stayed 1 night in Jul 2020

10/10 Excellent

Jeffrey B

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Conveniently near Hongqiao with nice amenities
Stayed 1 night in Jan 2020

4/10 Poor

John Li Jiang

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Bad pool service

Swimming pool put up a mandatory requirement of swimming with cap which was at most a recommendation at other premises. No towels were provided at poolside. The staff was not friendly and making excuses when the complaint was lodged.
Stayed 4 nights in Jan 2020

8/10 Good

Girish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

8/10 Good

Morten Kaas

Business traveler
Liked: Staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Andy, Jacksonville, FL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super luxurious with Vegas grade amenities. Room was clean, beautiful and very modern . My coworker and I were offered free breakfast at check in as I think they are trying to gain customer recognition. Anyway, $70 for a room that could cost $300+ in US.
Stayed 1 night in Nov 2019

10/10 Excellent

Vern, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable 9 day stay, the hotel is new, clean and tastefully furnished. About 15 minutes walking distance at a leisurely pace to SongHong Road metro station on Line 2, and 3 stops from the NECC, quite convenient for those participating in exhibitions. Plenty of restaurants/cafes/convenience stores across the road within the office blocks. Most of all, I would like to commend the staff for their hospitality. When I came down with food poisoning for three days, the reception team placed an online order for medicines that was delivered in half an hour. We couldn't do that ourselves as we had no way to pay on WeChat/AliPay as foreigners. When those medicines didn't work, 浩杰 from the reception team went out to get me prescriptive medicines. 顺秀阿姨 from housekeeping made me a hot water bottle to ease the pain, and Wendy from the F&B team sent hot soya milk to my room. Their actions are really heart-warming and I'd like to thank the team for their hospitality and care! All in all, I would definitely recommend a stay here for business travelers heading to the NECC.
Stayed 8 nights in Nov 2019

10/10 Excellent

CHakLam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dispointed when I check out from hotel , people cut into line to check out.
Stayed 3 nights in Oct 2019

4/10 Poor

WENG HONG NICHOLAS

Liked: Property conditions & facilities, room comfort

Poor accessibility. Suitable for self drive guest.

There are lots of construction works adjacent to the Hotel. Accessibility is extremely poor. If you had a late night in the city and looking DiDi or taxi, my experience was 1.5 hrs wait and paid a fare of ¥120 to beg for one to fetch me back to the hotel. Otherwise, it is OK.
Stayed 1 night in Oct 2019