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Oakwood Residences Shanghai

4.0 star property

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Buffet
Lobby
One Bedroom Executive | Down comforters, in-room safe, iron/ironing board
Down comforters, in-room safe, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Washer
  • Outdoor Space
  • Parking available
  • Room service
  • Gym

Explore the area

Map
No. 103, Wuning Road, Putuo District, Shanghai, Shanghai, 200063
  • Zhongshan Park
    ‪2 min drive‬
  • West Nanjing Road
    ‪3 min drive‬
  • Jade Buddha Temple
    ‪3 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪10 min drive‬

Room options

View all photos for Three bedroom deluxe

In-room dining

Three bedroom deluxe

  • 2034 sq ft
  • Sleeps 9
  • 3 King Beds

View all photos for Two bedroom deluxe

Down comforters, in-room safe, iron/ironing board

Two bedroom deluxe

  • 1432 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Room

Executive Room | Down comforters, in-room safe, iron/ironing board

Executive Room

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Deluxe

In-room dining

One Bedroom Deluxe

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Down comforters, in-room safe, iron/ironing board

Executive Studio

  • 882 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Ascott Huai Hai Road Shanghai

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (518)
The price is $139
per night
$147 total
includes taxes & fees
Feb 26 - Feb 27
Ascott Huai Hai Road Shanghai

About this property

Oakwood Residences Shanghai

4-star Shanghai aparthotel, connected to a shopping center in Putuo
A restaurant, a health club, and a bar/lounge are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite. Each apartment provides free WiFi and free wired Internet, an LED TV with cable channels, and a kitchen with a refrigerator, a microwave, and a dishwasher. Thoughtful touches include an espresso maker and bathrobes, and also available are a washer/dryer and a DVD player.
Oakwood Residences Shanghai offers 112 air-conditioned accommodations with washers/dryers and DVD players. Beds feature down comforters. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water.

Recreational amenities at the aparthotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This family-friendly aparthotel also offers a health club, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Oakwood Residences Shanghai is a smoke-free property.

Oakleaf - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 30 per day)

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Playground

Restaurants on site

  • Oakleaf

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: CNY 180 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free weekday newspapers
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a shopping center
  • In a business district
  • In the city center
  • Near a metro station

Things to do

  • Gym
  • Health club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 112 units
  • 23 floors
  • Built in 2010

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oakwood Residences Shanghai Aparthotel
Oakwood Residences Aparthotel Shanghai
Oakwood Residences Shanghai
Oakwood Resinces Shanghai
Oakwood Residences Shanghai Shanghai
Oakwood Residences Shanghai Aparthotel
Oakwood Residences Shanghai Aparthotel Shanghai

Oakwood Residences Shanghai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 59 reviews
Rating 8 - Good. 25 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 5 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Okay and decent place in Shanghai
Ok units, a bit old, need to renovation to catch up with competitor and time
Stayed 4 nights in Dec 2019

10/10 Excellent

Siew Leng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place for stay in shanghai
The unit was huge and comfortable Conveniently connected to a mall. The GM was very efficient and the hospitality was great A must stay if ever in Shanghai
Stayed 2 nights in Dec 2019

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So So
Service was excellent but facilities a little run down and the mall was a local mall undergoing renovations so a little loud from our room
Stayed 5 nights in Jul 2019

2/10 Terrible

Athanasios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need better service
Dissapointed that bedsheets were not changed during whole stay 5 night! Room was smelly and looked a bit run down. The aircon rather noisy and a nearby construction site noise was too much.
Stayed 4 nights in Mar 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grace was helpful in finding me a room that was clean and located not to the last room of the floor.
Stayed 2 nights in Mar 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to eateries
Cleanliness could be improved
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room was nice, mall next door was convenient. Don't eat at the hotel though.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Okay hotel with bedroom
Overall okay experience with lots of space; however, the price and the service doesn't make it a excellent deal.

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Glenda, Los Angeles, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Rude Night Front Desk Staff
The reason I am rating this Oakwood a 1-star is because of the night front desk staff. She was extremely rude~I have never encountered a hotel staff this rude and I travel a lot for work and pleasure! For almost $250/night hotel, I wasn't expecting this terrible service. We got to the hotel late at night (almost midnight) to check in after a long flight. We're a family of 4 (2 kids of 11 and 16 years old). It is our first time in Shanghai so we had a few questions about the area but she said she doesn't speak English (and did not even try to help answer any of our concerns). We also had a flight to Beijing early morning, and we had to leave the hotel at 5 am. This same rude front desk staff was so upset because we had to wake her up to ask for help with a taxi to the airport. I will not stay here again~very disappointing for we stayed at other Oakwood in different Asian countries and the service was so much better than this one in Shanghai.

8/10 Good

Verified traveler

Liked: Room comfort
Not bad, but a bit far (10-12 min walk) from MTR station

6/10 Okay

wai man

Disliked: Cleanliness, staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great.
Room was ok sized. Hotel is in desperate need for an update (don't let the pictures fool you). The ventilation is very poor in the room. Hotel location is not convenient. Overall do not stay if you don't have to.

6/10 Okay

Hon Mo

Good experience
It is worth for cost.

8/10 Good

Juay How, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very pleasant stay overall and will return.

8/10 Good

Sushil, Hyderabad, India

Liked: Cleanliness, staff & service, property conditions & facilities
Business stay at Oakwood Shanghai
Stayed at Oakwoods' 3 bedroom apartment. The apartment looked nothing like the photos on the website so that was very disappointing. But were still very nice. The description says 3 king size beds but realistically the apartment had one master bedroom with a king size bed and the other rooms were very small with much smaller double beds, which would not be very comfortable for two. Staff and service was very good, with really helpful and polite people. The Hotel is conveniently located and you could go anywhere in almost 20 mins.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel good but far from centre
Good hotel but far away from centre and hard to get taxi

10/10 Excellent

MarSur, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for service apartment.
I like the service apartment. Utensils were clean, bathroom good condition. Washing machine/dryer was very good condition. However when I checked out, the service was very fair. The front desk staff looked sloppy. One of the staff ( a young man) was disheveled looking, had his coat draped on the chair and looked as if he just woke up. The other staff (lady) was working at slow rate. The front desks allow other checking out clients (local clients, not foreign) to cut queue while I queued for a good 10 mins. When it comes to my turn, I was asked to hand in the key card & leave and they will do the check out (cancellation of deposit) later -( like what they would do to the cut-queue clients,) in my absence! What an unsatisfying and disappointing way to conclude an excellent stay! Your staff looks demotivated and unhappy at front desk. I had better check out experience in 2-3 star hotels in China. I hope you will improve your service, after all you are a 5-star internationally branded hotel.

6/10 Okay

jay , philadelphia, pa

Liked: Cleanliness, property conditions & facilities, room comfort
nice place to stay
conveniently located, close to pudong and shops. free breakfast and wifi were nice even though the menu could be improved. kind hotel staff but spoke very little English.

4/10 Poor

Jason Li, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, good location
it is a good budget choice.

10/10 Excellent

KENTA

Stayed 17 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隣にデパートがあり、食事、スーパー、映画館もあり、かなり便利です。
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Disliked: Cleanliness
공사중임 환장할만한 리셉션 좋게 말하면 고풍스러운 나쁘게 말하면 낡은 고급호텔 위치가 애매함
Stayed 1 night in Dec 2018