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Park Hyatt Shanghai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Shanghai

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers, lifeguards on site
2 Twin Beds with River View Deluxe | Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Bar (on property)
Park Suite | Living room | 49-inch Smart TV with digital channels, TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Breakfast available

Explore the area

Map
No 100 Century Avenue Pudong, Shanghai, Shanghai, 200120
  • Shanghai Tower
    3 min walk
  • Jin Mao Tower
    4 min walk
  • Shanghai World Financial Center
    10 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    16 min drive

Room options

View all photos for King Bed with City View

King Bed with City View | Minibar, in-room safe, desk, laptop workspace

King Bed with City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with River View Deluxe

2 Twin Beds with River View Deluxe | Minibar, in-room safe, desk, laptop workspace

2 Twin Beds with River View Deluxe

  • 710 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with City View Deluxe

1 King Bed with City View Deluxe | Minibar, in-room safe, desk, laptop workspace

1 King Bed with City View Deluxe

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Suite

Bund View Suite | Living area | 49-inch Smart TV with digital channels, TV

Bund View Suite

  • 1399 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Diplomat Suite | Minibar, in-room safe, desk, laptop workspace

Diplomat Suite

  • 1938 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Twin Beds with Bund View Deluxe

2 Twin Beds with Bund View Deluxe | Minibar, in-room safe, desk, laptop workspace

2 Twin Beds with Bund View Deluxe

  • 710 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with Bund View Deluxe

1 King Bed with Bund View Deluxe | Minibar, in-room safe, desk, laptop workspace

1 King Bed with Bund View Deluxe

  • 710 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with River View

1 King Bed with River View | Minibar, in-room safe, desk, laptop workspace

1 King Bed with River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Pearl Tower View

1 King Bed with Pearl Tower View | View from room

1 King Bed with Pearl Tower View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Living room | 49-inch Smart TV with digital channels, TV

Park Suite

  • 1399 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Bund View

1 King Bed with Bund View | Minibar, in-room safe, desk, laptop workspace

1 King Bed with Bund View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Park Hyatt Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Park Hyatt Shanghai offers 173 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 49-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Park Hyatt Shanghai features an indoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 6 meeting rooms, and coworking spaces. Event facilities measuring 3498 square feet (325 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Park Hyatt Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
100CA Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Dining Room - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
100CA Cantonese - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.
Living Room - This café serves light fare only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CNY 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 318 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 100CA Cantonese
  • 100CA Steakhouse
  • Dining Room
  • Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Dining table
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to November 6 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 318 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip, maximum occupancy 6)
  • Self parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Shanghai
Park Hyatt Shanghai Hotel
Shanghai Park Hyatt
Hyatt Shanghai
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Park Hyatt Shanghai Hotel
Park Hyatt Shanghai Shanghai
Park Hyatt Shanghai Hotel Shanghai

Park Hyatt Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 250 reviews" "
Rating 8 - Good. 71 out of 250 reviews" "
Rating 6 - Okay. 13 out of 250 reviews" "
Rating 4 - Poor. 4 out of 250 reviews" "
Rating 2 - Terrible. 1 out of 250 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shona E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Apr 2024

10/10 Excellent

Luis

Business traveler
Stayed 1 night in Jun 2024

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of shanghai magnificent skyline.
Stayed 5 nights in May 2024

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel ..
This is the first time in this hotel and the experience was GREAT .. normally book in Jinmao building .. but staff .. make me feel like a king.. thank Anna and all the team .. you did a great job .. see you next time
Stayed 4 nights in Apr 2024

8/10 Good

Moon Fun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view is terrific
Stayed 3 nights in Mar 2024

8/10 Good

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
very austere and low key interior. quiet and nonchalant. expensive in hotel lounge and bars
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the World
Exceptional hotel at the vey top of one of the world’s most iconic buildings. Everything about this place was exceptional and of the highest standard including the staff. If you want absolute luxury, you wont be disappointed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at
During a one-night stay at this hotel while in transit from Japan, we were treated to breathtaking nighttime views, with our room overlooking the Shanghai Pearl Tower, adding an extra layer of specialness to our stay. The overall experience was enjoyable, with smooth check-in and check-out processes, and exceptional service from the breakfast staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Haibing, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest hotel I have ever stayed. Very nice bund view.
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Did not meet my Park Hyatt expectations
I was a bit underwhelmed when I entered my room. I had booked King with river view. The interior finishes definitely need some upgrades, the bath tub had visible rust, as well as other bathroom finishings. The furniture also needs some updating. But the selling point of the Park Hyatt is the view, that did not disappoint. Amazing view to wake up to.
Stayed 2 nights in Nov 2021

10/10 Excellent

Marek

Liked: Property conditions & facilities
Exactly what you would expect from a 5-star hotel
Great location with amazing views, professional service and room of a very satisfying standard. I only wish the bed was a bit softer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My definition of luxury, this hotel strikes the perfect balance of elegance and simplicity. Rooms are tastefully decorated with all the amenities your'd come to expect from a 5 star hotel including automatic black out curtains and one touch lighting control. The views from this hotel is one of the best in town. Only downside is that it's a bit of a maze for first time visitors.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. I think it is in the top ten of anything I've visited. The service was excellent, the room and view incredible and the pool was outstanding.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the clouds
I loved living amongst the clouds. The room is fabulous, windows very clean and what a view. The bed was comfy, the bathroom delicious! The absolute best was the gorgeous pool on floor 85. Wow! The best views in Shanghai!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff speak little English and the service is poor
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building is increible and the rooms are just as nice
Stayed 3 nights in Jul 2019

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We came here after we stayed at Four Seasons Pudong a month before. I liked the hospitality shown at Four Seasons Pudong so I thought Park Hyatt will offer the same services. Check in was quick and easy but I have a few opinions about the actual rooms. Things seem to be dated and it seemed that Park Hyatt wanted to achieve a minimalist design but details had shown me that people have not been taking care of the amenities. Design language is all over the place and elements didn’t fit in with each other. Also the staff did not seem to be as attentive as other hotels’ staff members. Overall, I would say the view is fantastic, amenities are as you expect but I think the staff need to be more caring.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with
The hotel is located on the 79th to the 93rd floors of the world financial center and is currently the second highest hotel in the world. We stayed in a 1 King Bed (Bund View) room and the views were memerising. Our room wasn't ready when we tried to check so the concierge gave us a complimentary breakfast for the duration of our stay which was really nice of them for no fault of theirs. The staff were welcoming and we were always greeted with a smile and a hello. The room was very high tech and really interesting, particularly the toilet. Would recommend to anyone.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Francisco, Mexico City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb although a bit far from the subway. The rooms are very nice
Stayed 4 nights in Apr 2019