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Caption by Hyatt Zhongshan Park Shanghai

3.5 star property

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Photo gallery for Caption by Hyatt Zhongshan Park Shanghai

Welcome to the Caption by Hyatt, featuring a modern design and a beautiful garden.
Enjoy a city view from the large window in this stylish room, featuring a comfortable seating area and a small table.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and beautiful artwork on display.
Enjoy a meal in our spacious dining area with a mix of tables, chairs, and a bar counter offering a city view.
Work out in style with a central area featuring treadmills and a stationary bike.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
1525 Ding Xi Road Chang Ning District,, 1525, Shanghai, PVG, 200050
  • Zhongshan Park
    ‪1 min walk‬
  • Former French Concession
    ‪3 min drive‬
  • Jing'an Temple
    ‪4 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Caption)

In-room safe, desk, blackout drapes, soundproofing

Suite (Caption)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Guests are welcomed by a reception desk in a traditional setting with a city view.

Hyatt Centric Zhongshan Park Shanghai

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (50)
$135 nightly
The price is $135 total
includes taxes & fees
Hyatt Centric Zhongshan Park Shanghai

About this property

Caption by Hyatt Zhongshan Park Shanghai

3.5-star hotel in Changning
This smoke-free hotel features a restaurant, a fitness center, and a business center. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Caption by Hyatt Zhongshan Park Shanghai offers 258 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Satellite television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and concierge services.

Caption by Hyatt Zhongshan Park Shanghai is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Taole Central - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A restaurant

Restaurants on site

  • Taole Central

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 01 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pentahotel Shanghai Hotel
pentahotel Hotel Shanghai
pentahotel Shanghai
Shanghai pentahotel
Pentahotel Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel
Caption by Hyatt Zhongshan Park Shanghai Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel Shanghai

Caption by Hyatt Zhongshan Park Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nettra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the hotel has a stylish decoration and its cleanliness. The staff were also nice though some of them may not speak English fluently. The housekeeping in my floor was truly nice, she couldn't speak english but she tried to communicate with us. We love her cleaning skills that make our room kept clean everyday. The hotel location is also convenience for taking metro especially Line 2. We will surely stay at this hotel again next time!
Stayed 4 nights in Mar 2025

10/10 Excellent

KHAR FOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mei Ling Clara Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Raymond W Y

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new no frills hotel

Stayed 1 night in Mar 2025

8/10 Good

Zhen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is just next to Zhong Shan Park. Walking distance to shopping mall and a lot of options for restaurants. Staff are friendly and helpful only the room is little small but for the price it’s good.
Stayed 1 night in Feb 2025

10/10 Excellent

Naeun

Stayed 3 nights in Dec 2024

10/10 Excellent

Chung Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, very cleaning, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2024

10/10 Excellent

Wei Hsien, Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property with modern facilities situated right beside the Zhongshan Park train station.
Stayed 2 nights in Nov 2024

10/10 Excellent

HS

Liked: Cleanliness, staff & service, property conditions & facilities
Generously spacious, clean and quiet ambiance
Stayed 4 nights in Oct 2024

8/10 Good

Hsi

Stayed 1 night in Jul 2024

6/10 Okay

YUMIKO

Stayed 1 night in Mar 2025

8/10 Good

aya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chung Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Yuxia

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
整体环境设计都可以，房间有点小，隔音效果不好，毛巾我发现有毛发在上面，舒适度一般
毛巾有毛发
Stayed 3 nights in Mar 2025

10/10 Excellent

Xueyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

YUKI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地上からフロント(2F)と客室へのエレベータが分かれているので、頻繁に外に行く場合は不便。喫煙スペースは屋外のみ。地下鉄に近く、タクシー以外にも移動手段がある。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Keung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點適中，乾淨，環境好
Stayed 2 nights in Feb 2025

8/10 Good

NOBUHARU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは若く、親切で対応も良い。また利用したい。
Stayed 5 nights in Feb 2025

10/10 Excellent

Chung Yu

Stayed 1 night in Feb 2025

8/10 Good

LAI NGOR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Above average modern hotel

Close to metro, just around the corner was really good especially visit in winter. Room view pleasant looking out to Changning Road. Breakfast was fair as choices were limited but some local food, like xiaolongbao was delicious. Twin bed room size in fact was moderate however no proper space to accommodate two lugguages, my friend had to sqat down everytime for packing, not so covenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

JIWON

Stayed 2 nights in Oct 2024

10/10 Excellent

HOI HONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設計風格摩登，房間只是有點少，但乾淨。
Stayed 3 nights in Dec 2024

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024