Renaissance Shanghai Caohejing Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Shanghai Caohejing Hotel

Lobby
Daily buffet breakfast (CNY 227.70 per person)
Room, 2 Double Beds | Down comforters, minibar, in-room safe, individually decorated
3 restaurants, breakfast, lunch, dinner served; Korean cuisine
42-inch LCD TV with premium channels, TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
397 Tianlin Road, Caohejing Hi-Tech Park, Shanghai, Shanghai, 200233
  • Caohejing Hi-Tech Park
    4 min walk
  • Laowai Street 101
    3 min drive
  • Hongqiao Int'l Pearl City
    4 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    17 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

  • 796 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Shanghai Caohejing Hotel

5-star hotel in Xuhui
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Renaissance Shanghai Caohejing Hotel offers 373 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch SPA. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, Renaissance Shanghai Caohejing Hotel features an indoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 11733 square feet (1090 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Renaissance Shanghai Caohejing Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Smoki Moto - This restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.
Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
CAFE BLD - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
The Lounge - Onsite gastropub.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 227.70 for adults and CNY 113.85 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CAFE BLD
  • Smoki Moto
  • The Lounge
  • Wan Li Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11,733 square feet of space)
  • Meeting rooms

Outdoors

  • In a provincial park

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 157.41 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 227.70 for adults and CNY 113.85 for children
  • Airport shuttle fee: CNY 470 per vehicle (one way)
  • Rollaway bed fee: CNY 157.41 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Caohejing Renaissance
Renaissance Caohejing
Renaissance Caohejing Hotel
Renaissance Hotel Caohejing
Renaissance Shanghai Caohejing
Renaissance Shanghai Caohejing Hotel
Shanghai Caohejing
Shanghai Caohejing Hotel
Shanghai Renaissance Caohejing
Shanghai Renaissance Caohejing Hotel
Renaissance Shanghai Caohejing
Renaissance Shanghai Caohejing Hotel Hotel
Renaissance Shanghai Caohejing Hotel Shanghai
Renaissance Shanghai Caohejing Hotel Hotel Shanghai

Renaissance Shanghai Caohejing Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 193 reviews" "
Rating 8 - Good. 51 out of 193 reviews" "
Rating 6 - Okay. 4 out of 193 reviews" "
Rating 4 - Poor. 5 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, will certainly stay in Renaissance hotel more in the future and especially if I’m in Shanghai
Stayed 3 nights in Aug 2024

10/10 Excellent

Premysl

Stayed 3 nights in Jul 2024

8/10 Good

Kasipathy, CATERHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024

10/10 Excellent

zhenxing

Liked: Cleanliness, staff & service, property conditions & facilities
Very good buffet and all the stuff are friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yue, Mount Waverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

Yuyan

Rooms are Good for the price. But swimming pool is not fun. Has to wear a cap.
Stayed 8 nights in Sep 2023

10/10 Excellent

NAMMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good and excellent experiences
Stayed 4 nights in Aug 2023

10/10 Excellent

Haibing, Fremont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location in a high tech business park.
Stayed 2 nights in Jul 2023

10/10 Excellent

Haibing, Fremont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Business park location.
Stayed 2 nights in Jul 2023

10/10 Excellent

WOOSEUNG

Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Stayed 3 nights in Apr 2023

10/10 Excellent

Jingwen D

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good, clean, no fuss
The service is getting better and better each time I stayed in the last 12 months. Great job.
Stayed 1 night in Jul 2021

10/10 Excellent

Genaro II

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation hotel during CNY
Excellent custoner service, modern and comfortable rooms, controlled temp indoor pool and clean changing room; perfect for kids, delicious variety of food from restos and free breakast. My family super enjoyed our stay here more, best among the other 2 hotels we checked in later.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and safe. Modern interior design and echo friendly.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Albeit truly a business hotel in a business section of Shanghai. Great rooms and friendly staff. Literally the best breakfast buffet I have ever had. This buffet beats the Mandalay Bay in Vegas and even the Waldorf in Shanghai as well several others I’ve been to.
Stayed 1 night in Nov 2019

10/10 Excellent

hamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
Staff was overly friendly and helpful from every aspect of the stay. Room was clean and very comfortable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jianping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Overall, the hotel is excellent.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no much choices around the area. It takes aroynd 25 mins to Hong Qiao Airport will not gave any traffic jam. If your work is around Hing Qiao area then it's a good choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Siu Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

MOHIT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stained towels, limited vegetarian
Hotel staff is fine but hardly anyone speaks english. The rooms and the hotel in general is getting tad old with furnishings run down and needs improvement. Rooms are bit small. When i checked in they didn't even had a courtesy to send some to my room with my bag to direct me to the room and other amenities and information. The food is fine but the options for vegetarians are very very less. In the entire buffet dinner range the only thing vegetarian was salad and pasta. others had either seafood or eggs. Towels provided to me had stain and the air conditioning was poor, which was switching off the cooling again and again. I only received a patient hearing and an apology. Wish i could get my refund. I dot think it deserves a 5 star rating and leave alone a Marriott group tag. Didn't expect such experience from this hotel chain.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

HUNG PHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and comfortable. Service at Renaissance is always very good.
Stayed 3 nights in Jun 2019