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Royal Garden Hotel Shanghai

5.0 star property

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Photo gallery for Royal Garden Hotel Shanghai

Exterior
Indoor pool, outdoor pool
Front of property
Down comforters, pillowtop beds, minibar, in-room safe
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Gym
  • Free WiFi

Explore the area

Map
No. 1539 East Hua Xia Road, Chuansha, Shanghai, Shanghai, 201200
  • Huaxia Culture Park
    ‪8 min walk‬
  • Chuansha Park
    ‪3 min drive‬
  • Shanghai Disneyland©
    ‪7 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪18 min drive‬

Room options

View all photos for Garden Deluxe Twin

Garden Deluxe Twin | Down comforters, pillowtop beds, minibar, in-room safe

Garden Deluxe Twin

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden Duplex Suite

Garden Duplex Suite | Living area | 50-inch LED TV with satellite channels, TV

Garden Duplex Suite

  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Deluxe King

Garden Deluxe King | Down comforters, pillowtop beds, minibar, in-room safe

Garden Deluxe King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive King

Garden Executive King | Down comforters, pillowtop beds, minibar, in-room safe

Garden Executive King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

SSAW Boutique Hotel Shanghai Bund

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1001)
The price is $107
per night
$124 total
includes taxes & fees
Mar 6 - Mar 7
SSAW Boutique Hotel Shanghai Bund

About this property

Royal Garden Hotel Shanghai

5-star hotel in Pudong
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Royal Garden Hotel Shanghai offers 227 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Pattaya SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Royal Garden Hotel Shanghai features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, a shuttle from the hotel to the airport at scheduled times is offered to guests. Complimentary self parking and valet parking are available on site.

Royal Garden Hotel Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Royal Garden Hotel Shanghai has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 6:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 10 buildings
  • 3 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Airport shuttle fee: CNY 30 per person
  • Airport shuttle fee per child: CNY 30 (from 2 to 12 years old)
  • Rollaway bed fee: CNY 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Royal Garden Shanghai
Royal Garden Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel
Royal Garden Hotel Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel Shanghai

Royal Garden Hotel Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 98 reviews
Rating 8 - Good. 34 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pimchanok

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very beautiful hotel
The hotel is so amazing. It’s so beautiful like the ancient chinese palace and you can take the beautiful pic within the hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Tina, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and traditional Chinese style buildings worth the staying!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED
ALL GOOD, AND NICE TO STAY, AFFORABLE PRICING
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia say that has hotel shuttle to the airport and they do not have it we had wait many hours at the airport and when we call they say that it dose not have that service. And other disappointed thing is that the Hotel dose not had air condition working at the two rooms we had
Stayed 1 night in Nov 2019

10/10 Excellent

Vivek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the train station. It is quite convenient to travel to the Pudong International Airport and Shanghai Disney from the hotel. The room is huge with lots of packing space. Spacious enough for families.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Smart, clean, functional. Service was poor. I’m not sure if it was because I was foreign or because I was female, but the service was lax, slow and not remotely enthusiastic.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
The infrastructure and garden was beautiful. Best looking hotel I've stayed in. However, one day is enough. the room is old and the bathroom is rotten due to years of leaking. nothing to do near by. a train station is very close but takes 30minutes to get to downtown. one buffet and one Chinese restaurant inside the hotel but over priced and not so good. I've had better hotel food at other hotels in shanghai.
Stayed 3 nights in May 2019

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A very nice hotel and good service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chinese Garden
Great garden design, nice peaceful area.
Stayed 2 nights in Apr 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, the most beautiful hotel I’ve ever seen
Stayed 1 night in Mar 2019

8/10 Good

Lianxiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Stay
decorated in traditional Chinese & will highlight your stay truly amazing The staff are very very helpful & will go out there way to make it an enjoyable stay
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is truly Excellent .
The Receptionist and Manager Jamie ensured everything for our stay was absolutely perfect . The hotel buildings , rooms and facilities are truly of the highest standard really impressive .
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were under the impression that there was a shuttle to the airport but there was not one
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous place. It's like a palace. Definitely will come back.
Stayed 1 night in Jan 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find for Shanghai
Amazing resort- , unbelievable gardens and furnishings! Great food.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at Royal Garden Shanghai is positively an enjoyable experience, the grounds are beautiful with an air of royalty and the guest rooms are luxurious. They also had outstanding service. The staff truly catered to our needs.
Stayed 1 night in Dec 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Great stay! Awesome location and scenery! The staff was friendly, helpful and user nice! The Buffet was really good too.
Stayed 1 night in Dec 2018

10/10 Excellent

CHI CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and convenient.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018