Royal International Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Royal International Hotel

Front of property - evening/night
Executive Suite | View from room
Deluxe Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Free airport shuttle
  • Spa
  • Gym

Explore the area

Map
998 Xiuchuan Road, Chuansha, Pudong, Shanghai, Shanghai, 201200
  • Chuansha Park
    ‪3 min drive‬
  • Huaxia Culture Park
    ‪5 min drive‬
  • Shanghai Disneyland©
    ‪7 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪15 min drive‬

Room options

Executive Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Execuitve Room

  • Sleeps 2
  • 1 Queen Bed

Dream Castle Theme Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Underwater World Theme Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Nautical Adventure Theme Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Ice And Snow World Theme Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Execuitve Suite

  • Sleeps 3
  • 1 King Bed

Parent-child Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Family Parent-child Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About this property

Royal International Hotel

4.5-star Shanghai hotel, connected to a shopping center in Pudong
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free theme park shuttle. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Royal International Hotel offers 194 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Royal International Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 560 square feet (52 square meters) include a conference center. This Victorian hotel also offers a children's pool, a spa tub, and a sauna. A roundtrip airport shuttle (available on request) and a theme park shuttle are complimentary for guests. Onsite self parking and valet parking are complimentary.

Royal International Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Royal Cafe - This restaurant serves breakfast, lunch, and dinner.
Royal Lobby Lounge - Onsite café.
Japanese Restaurant - This restaurant serves lunch and dinner.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:30 AM to 9:30 PM at scheduled times and on request
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 128 for adults and CNY 128 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japanese Restaurant
  • Royal Cafe
  • Royal Lobby Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (560 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 128 for children
  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Royal International
International Royal Hotel
Royal Hotel International
Royal International Hotel
Royal International Hotel Shanghai
Royal International Shanghai
Royal Hotel Shanghai
Royal International Hotel Hotel
Royal International Hotel Shanghai
Royal International Hotel Hotel Shanghai

Royal International Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every thing is good. Due to covid 19, service for airport pickup was impacted. Otherwise is great.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and free shuttle bus to disneyland was good Staff could not help much on disneyland services and provide direct help
Stayed 3 nights in Dec 2019

10/10 Excellent

NANDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LUXURIOUS FIVE STAR HOTEL
Stayed 1 night in Dec 2019

8/10 Good

Jon, San Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good alternative than going into Shanghai if transit stay
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

2/10 Terrible

Odded V.

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible wifi requires a Chinese phone number to sign in (International Hotel?). An attendant had to come up to the room to use his local cell phone to help us sign in to wifi which ended up to be very weak anyway. It was frustrating. The executive lounge I paid extra for was closed for "renovation". The room ordered was non-smoking but it smelled with smoke. The lobby check-in staff did not speak English.
Stayed 1 night in Nov 2019

8/10 Good

GeorgeS, Turlock, CA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility nicely maintained, and near PVG airport.
Stayed 1 night in Oct 2019

10/10 Excellent

JO ANN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to update hairdryer. A 1200 v travel one doesn't work well.
Stayed 1 night in Oct 2019

8/10 Good

Visiting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the room was very comfortable
Stayed 1 night in Aug 2019

2/10 Terrible

Nolan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
3 star hotel
This is only a 3 to 4 star hotel now....over priced for what you get........its all Chinese now.....Same as staying at Green Tree hotel but triple the price.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
I liked how breakfast was included with the stay. They were very punctual with the wake up call when it was needed.
Stayed 1 night in Jul 2019

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Peng Cheau Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Only the hotel exterior not attracting, rooms and breakfast are fantastic.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely .. wish to stay longer next time
Stayed 2 nights in Jun 2019

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay option in the suburb of Shanghai
Hotel is very good, the service and support staff are cooperative. But the location is an issue particularly if you are going to move around using subway/metro. The wifi is a problem for outsiders like us trying to open sites which are either prohibited like Google etc. Else local search engine like Sogou etc runs quite fast.
Stayed 4 nights in Jun 2019

4/10 Poor

Nora, New York

Business traveler
Disliked: Amenities
Very poor English communication overall. I used the 2nd floor restaurant, rated as the first class with five stars. None of the attendants understand the basic English and the English menu does not tell anything. At the end the restaurant manager charged me for the wrong table; over charged me. I mentioned the restaurant’s mistake to the hotel manager when checking out; totally in vain.. he does not understand any English... very disappointed.
Stayed 1 night in May 2019

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal international hotel
Pleasant though accessibility is abit far from metro
Stayed 4 nights in May 2019

2/10 Terrible

US, UK

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good Excellent pricing Nice large room Clean room Near PVG Airport Bad Arranged for hotel shuttle, bus never turned up. Rang hotel and they said bus had come and gone, which it hadn't as I had been waiting for 30 minutes. Telling lies to your customers is never a good sign. Tried to arrange airport shuttle for return, shuttle only does fixed times and I would have to wait 3 hours for the next one. Do they actually have a shuttle bus? This hotel is in the middle of nowhere and I mean nowhere. The metro station is about a 20 minute walk and the walk to the station did not feel safe. The area around the hotel is very very local, do not expect to see international restaurants and bars, they aren't any. I found the area outside the hotel unsafe and I saw no tourists in the area. The hotel has a Chinese restaurant, I was the only diner when I went and it was quite expensive. It took about 45 minutes on the metro to get into town. Missed the last train (about 10pm) and struggled to get a taxi. All the drivers refused to take me and eventually when I found a driver who would, they wanted 400 RMB. In summary, this hotel is just too far from central Shanghai and the metro is not as near as mentioned in other reviews.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good, nice and clean, I liked shuttle bus to airport.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Denise

Disliked: Staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Jessa, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my view and room. Everyone was lovely. I would have liked to have a room service menu in my room.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely rooms with bath. Could not get a decent glass of wine though!!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2019