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Sheraton Shanghai Pudong Riverside

4.5 star property

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Photo gallery for Sheraton Shanghai Pudong Riverside

Lobby
Exterior
Premium bedding, down comforters, Select Comfort beds, minibar
Deluxe Room, 1 King Bed, River View | Premium bedding, down comforters, Select Comfort beds, minibar
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking included
  • Spa
  • Pool
  • Room service

Explore the area

Map
2288 Pudong Avenue Shanghai, Shanghai, Shanghai, 200136
  • The Bund
    ‪6 min drive‬
  • Shanghai New International Expo Centre
    ‪7 min drive‬
  • Oriental Pearl Tower
    ‪9 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪27 min drive‬

Room options

View all photos for River View King Room

Premium bedding, down comforters, Select Comfort beds, minibar

River View King Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River View Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

River View Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, River View

Premium Room, 1 King Bed, Non Smoking, River View | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River View Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Premium River View Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior River View Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Superior River View Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking, City View

Room, 2 Double Beds, Smoking, City View | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe River View Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe River View Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Grand Shanghai Pudong Hotel & Residences

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (433)
The price is $111
per night
$130 total
includes taxes & fees
Apr 8 - Apr 9
Sheraton Grand Shanghai Pudong Hotel & Residences

About this property

Sheraton Shanghai Pudong Riverside

4.5-star hotel in Pudong
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Shanghai Pudong Riverside offers 562 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 40-inch plasma televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to an indoor pool, Sheraton Shanghai Pudong Riverside provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to meeting rooms, coworking spaces, and limo/town car service. Event facilities measuring 7782 square feet (723 square meters) include conference space. This Art Deco hotel also offers spa services, multilingual staff, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in June 2023.

Sheraton Shanghai Pudong Riverside is a smoke-free property.

Shang Rong Fu - This restaurant serves lunch and dinner.
Jing All Day Dining - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Jing All Day Dining
  • Shang Rong Fu

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7,782 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • On a river

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Built in 2008
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CNY 700 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Sheraton Shanghai Pudong Riverside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ee Bee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price
Stayed 1 night in Jul 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
I have been ripped off by the Sheraton. The quoted price. For my stay for two days was $255.05. USD On my arrival. Which was very late 2:00 am the morning. This was because my plane was two hours, late taking off from Brisbane. And we missed the connecting flight. The night manager. Swiped my Visa card. He said it was only for 1,839.98 Local currency. The problem is they have taken out of my visa account. $$548.77. Aud. When I challenged him. On my checkout. He could not answer it. But said Expedia would refund the money to me. There is an outstanding balance of $157.92 AU D. Owing to me. Who's paying it?
Stayed 2 nights in Dec 2023

6/10 Okay

Nigel

Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay with great service !
Amazing stay, great service ! However wifi not working well 😂
Stayed 1 night in Oct 2023

10/10 Excellent

Luis raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
푸동 외진 곳에 있어서 주변에 별다른 것이 없으나 야경은 괜찮고 가격도 저렴함
푸동 외진 곳에 있어서 주변에 별다른 것이 없으나 야경은 괜찮고 가격도 저렴함
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
와이탄 근처의 가성비 좋은 호텔
와이탄 근처의 외진 호텔. 가성비는 좋음.
Stayed 1 night in Sep 2024

2/10 Terrible

chunghon

Disliked: Property conditions & facilities, room comfort
쉐라톤 호텔이라고 할수 없슴
체크인시 트렁크도 옮겨주지 않습니다 도어맨은 있지만 전혀 서비스에ㅠ대한 개념이 없습니다 체크인 후 직접 무거운 가방을 끌고 룸으로 와야 합니다. 직원들은 여기저기 모여 매우 시끄럽게 떠들고 손님을 고려하지 않습니다 칫솔과 치약도 룸에 없습니다 1층에서 달라고 해야 합니다 룸서비스는 형편 없습니다 쉐라톤 호텔이라는 이름에 예약 했지만 사실 쉐라톤 호텔의 서비스를 기대 할수 없는 곳입니다
Stayed 1 night in Sep 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sau Yee

Stayed 1 night in Apr 2024

10/10 Excellent

Junkyoung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little remote place to the downtown..but room condition is good.
Stayed 2 nights in Apr 2024

4/10 Poor

KOICHI

Liked: Cleanliness
Disliked: Property conditions & facilities
部屋は広くて快適だったが。。。 ◎エレベーターは遊園地のアトラクションの様ですごく乗り心地悪い。気持ち悪くなる感じ。 ◎部屋のバスローブに穴が開いていた。 ◎水が欲しくてフロントへ連絡しても全く出ない。 ◎朝食は席にも案内してくれない。このレベルのホテルで初めて…… ◎氷をもらいに行ったらちゃんとくれたけど氷が打包する際によく使うプラケースお弁当箱のようなもので来て笑った 次回は別な所をchoiceします
Stayed 1 night in Nov 2023

6/10 Okay

Gustavo

Business traveler
Precisa melhorar. Fraco para um sheraron
Por ser um Sheraton, em uma cidade como Shanghai, pelo preço que cobram, fiquei bastante decepcionado com o café da manhã com baixa variedade e muitas mesas desocupadas mais sujas, as pessoas da limpeza conversando e os hóspedes procurando lugar limpo para sentar… todos os dias a mesma coisa…precisa melhorar bastante… quarto sem minibar, sem amenidades… enfim, decepcionado
Stayed 2 nights in Oct 2023

8/10 Good

Donggeun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동방신주탑의 뷰가 멋진
걸어서 10분거리에 지하철이 있어서 이동이 편했습니다. 호텔은 전반적으로 깨끗했어요 바다뷰 전망이었는데 와이탄과 동방신주탑이 보여서 전망이 매우 좋았습니다.
호텔에서 본 전경...
Stayed 3 nights in Sep 2023

10/10 Excellent

Joaquim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gloria mirglen fong

Liked: Cleanliness, staff & service, property conditions & facilities
MUY LINDO EL HOTEL PERO SI ESTA LEJOS DONDE ESTA TOD LO DE PUDONG
Stayed 3 nights in Jul 2023