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Sofitel Shanghai Hongqiao

5.0 star property

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Photo gallery for Sofitel Shanghai Hongqiao

3 restaurants, lunch, dinner served; Japanese cuisine
Indoor pool
2 bars/lounges
Lobby sitting area
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking included
  • Pool
  • Spa
  • Room service

Explore the area

Map
No 666 Taihong Road Minhang Dist., Shanghai, Shanghai, 201107
  • Hongqiao Tiandi
    ‪2 min drive‬
  • National Exhibition and Convention Center
    ‪2 min drive‬
  • Shanghai Zoo
    ‪7 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Club Lounge Access (Prestige) | 1 bedroom, minibar, in-room safe, desk

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • City view
  • 1216 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

Luxury Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Luxury Room, 1 King Bed

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Business Lounge Access

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Business Lounge Access

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Business Lounge Access

Superior Room, 1 King Bed, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Business Lounge Access

  • City view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

View from room

The Qube Hotel Shanghai Hongqiao

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (255)
$268 nightly
The price is $268 total
includes taxes & fees
The Qube Hotel Shanghai Hongqiao

About this property

Sofitel Shanghai Hongqiao

5-star Shanghai hotel, connected to the convention center in Minhang
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Housekeeping is available on request.
Sofitel Shanghai Hongqiao offers 350 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 48-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, YAN SPA. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
In addition to a full-service spa, Sofitel Shanghai Hongqiao features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site, along with a car charging station.

Sofitel Shanghai Hongqiao has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Takara - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Kweezeen - This restaurant specializes in international cuisine and serves lunch and dinner.
Le Chinois - This restaurant specializes in Regional cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 170 for adults and CNY 70 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Kweezeen
  • Le Chinois
  • Takara

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CNY 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 170 for adults and CNY 70 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao Shanghai
Shanghai Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao (opening September 2016)
Sofitel Hotel
Sofitel
Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao Hotel Shanghai

Sofitel Shanghai Hongqiao Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 268 reviews
Rating 8 - Good. 85 out of 268 reviews
Rating 6 - Okay. 15 out of 268 reviews
Rating 4 - Poor. 7 out of 268 reviews
Rating 2 - Terrible. 10 out of 268 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cherif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

quan

Stayed 2 nights in Jul 2024

10/10 Excellent

Cherif

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Bahattin

Stayed 3 nights in May 2024

4/10 Poor

faizan

Traveled with group
Disliked: Cleanliness, staff & service
If i could i would attach picture's to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.
Stayed 3 nights in May 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Zhen Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , beautiful and quiet hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Ligen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little far from everything but a really fancy place to stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing service, particularly the 2 Spanish girls (Noelia and Raquel) who help international travellers with the language! They made our stay even better!!
Stayed 1 night in Mar 2024

6/10 Okay

christopher

Liked: Cleanliness
Stayed 3 nights in Mar 2024

4/10 Poor

Wilson

Stayed 1 night in Feb 2024

4/10 Poor

Aaron

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.
Stayed 1 night in Oct 2023

8/10 Good

Xiaoming, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and bed, classic design, not very convenient.
Stayed 1 night in Sep 2023

8/10 Good

Robin

Stayed 2 nights in Aug 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service
Stayed 1 night in Apr 2023

2/10 Terrible

can

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

stephanie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible service

terrible service. We waited an hour for our meal to find out there was no cook in the hotel to prepare the meal! They did not have the respect and decency to inform us. Manager kept saying they were just too busy. Not the first time situation of bad service happen to me at Sofitel hotels. This chain is definitely banned from myself and our company staff.
Stayed 1 night in Dec 2019

8/10 Good

DOUGLAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Simon

Business traveler
Disliked: Staff & service

Very bad service standard for Sofitel Hong Qiao

I was there for business conference from 20 to 25 Nov, regretted choosing Sofitel instead of Intercontinental. At breakfast, service staffs at noodle and coffee station were extremely rude and not willing to serve..a bad way to start the day. On our way back home, we took their airport transfer from hotel to Pudong international airport in 25/Nov 1020am. The driver was half a time dosing off and we had to wake him up many times to ensure our safety as he almost collided a few times into other vehicles. By doing so, the transfer driver showed us his unhappy attitude and argued with us. Upon arrival at the airport, he just dumped our luggage's onto the ground.
Stayed 5 nights in Nov 2019

6/10 Okay

CHIN TING

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL the staff are incredible. They are obviously very well trained in customer service. The area around the hotel is very safe and quiet.....very residential and very high end .
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel thumbs up!

Hotel is very beautiful, service and cleanliness were excellent. Location is just ok, but definitely a good value. The breakfast buffet is really fantastic.
Stayed 2 nights in Oct 2019

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fantastic hotel to stay at if you need to be close to the expo centre or the airport or train station. facilities are world class and staff are very helpful, especially in the business centre
Stayed 1 night in Sep 2019