Radisson Collection Hyland Shanghai

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Collection Hyland Shanghai

Exterior
Exterior
Point of interest
Daily buffet breakfast (CNY 158 per person)
Junior Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
505 Nanjing Road East, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    1 min walk
  • Former French Concession
    9 min walk
  • People's Square
    13 min walk
  • Shanghai (PVG-Pudong Intl.)
    47 min drive

Room options

Junior Suite

  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Room (1)

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Radisson Collection Hyland Shanghai

4-star hotel in Downtown Shanghai
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, massage/treatment rooms, and a business center. Change of towels is available on request.
Radisson Collection Hyland Shanghai offers 383 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 6 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This Art Deco hotel also offers a fitness center, spa services, and a library. For a surcharge, the property provides a cruise ship terminal shuttle and a train station drop-off service. Onsite parking is available (surcharge).

Radisson Collection Hyland Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mosaic Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.
Mao Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.
505 Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 120 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 158 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 505 Bar
  • Mao Chinese Restaurant
  • Mosaic Restaurant

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 30 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 292.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 158 for children
  • Self parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyland Sofitel
Hyland Sofitel Shanghai
Shanghai Hyland Sofitel
Shanghai Sofitel Hyland
Sofitel Hyland
Sofitel Hyland Hotel
Sofitel Hyland Hotel Shanghai
Sofitel Hyland Shanghai
Sofitel Shanghai
Sofitel Shanghai Hyland
Accor Shanghai Hyland
Sofitel Shanghai Hyland Hotel Shanghai
Sofitel Shanghai Hyland Hotel
Shanghai Sofitel
Sofitel Shanghai Hyland
Radisson Collection Hyland Shanghai Hotel
Radisson Collection Hyland Shanghai Shanghai
Radisson Collection Hyland Shanghai Hotel Shanghai

Radisson Collection Hyland Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1012 reviews" "
Rating 8 - Good. 364 out of 1012 reviews" "
Rating 6 - Okay. 109 out of 1012 reviews" "
Rating 4 - Poor. 32 out of 1012 reviews" "
Rating 2 - Terrible. 22 out of 1012 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jihong, South Barrington

Liked: Staff & service, amenities
Nice location, .relatively new facilities. Overall great experience
Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing in the middle of everything
Stayed 3 nights in Jul 2024

10/10 Excellent

Harjeet Singh

Stayed 1 night in Jul 2024

8/10 Good

Monchaya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything is good except staff at reception is quite slow and staff let other people cut the line without doing anything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mrs Pauline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return customer
The hotel was central and room Was upgrade would stay ahain
Stayed 7 nights in Jul 2024

10/10 Excellent

Harrison

Stayed 17 nights in Jun 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Excellent all round. 4*
Stayed 2 nights in Apr 2024

6/10 Okay

Eddie, New York

Disliked: Amenities
Will not go back
Stayed 3 nights in Jun 2024

10/10 Excellent

PARIHAR SHIVENDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem we faced to search this hotel address, they must include address in Chinese on their website same on China mobile app their address if search in English doesn't appear so every time we have taken local taxi stopping on road and showing hotel card. Else hotel is excellent, and its location is at city center.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on Nanjiang pedestrian area, 10 minutes walk to the famous The Bund. The hotel needs some touch up too.
Stayed 4 nights in Jun 2024

2/10 Terrible

Felicia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Stay in Shanghai!
I needed something in my room to work. The Air conditioner didn't work, the TV didn't work, and music would just start playing in my room. I called the front desk, but they didn't do anything. They kept sending someone up to fix it, only for it to stop working. I told them I was checking out and not paying for a hotel, that nothing worked, and that they expected me to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are Nice. Room is clean and comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Jack

Stayed 2 nights in Jun 2024

6/10 Okay

Kheng Leong

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Gareth

Stayed 1 night in Jun 2024

6/10 Okay

Ladda

Traveled with family
I do not like the way the staff told me that no breakfast included from your booking on the second day. It is supposed to be told on the first day.
Stayed 4 nights in Jun 2024

8/10 Good

Ying Jun Geraldine

Traveled with group
Liked: Cleanliness, amenities
Location was great and easily accessible to key tourist attractions.
Stayed 5 nights in May 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Many eateries around
Stayed 4 nights in May 2024

10/10 Excellent

jackie, COOMERA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Pit Yew, Sandakan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and good location
Stayed 5 nights in May 2024

10/10 Excellent

Yijian

Liked: Staff & service, amenities, property conditions & facilities
Location is real good.
Stayed 2 nights in May 2024

6/10 Okay

Shui

Traveled with partner
Liked: Staff & service
Location is excellent , walkable to several main Shanghai attractions, and with easy access to public transport . Staff was nice, but room lack ventilation
Stayed 4 nights in May 2024