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Starr Hotel

4.5 star property

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Photo gallery for Starr Hotel

Exterior
Fridge, microwave, stovetop, coffee/tea maker
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
No. 386 Zhijiang West Road, Jing'an, District, Shanghai, PVG, 200070
  • Nanjing Road Shopping District
    ‪4 min drive‬
  • People's Square
    ‪5 min drive‬
  • The Bund
    ‪8 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for 2 Bedrooms

2 Bedrooms | Living area | TV

2 Bedrooms

  • 969 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premier Studio (Twin Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Studio (Twin Bed)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Queen

Deluxe Studio Queen | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Studio Queen

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

TV

Deluxe Suite

  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Studio (Double Room )

Premier Studio (Double Room ) | In-room safe, desk, blackout drapes, iron/ironing board

Premier Studio (Double Room )

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite | Living room | TV

Premier Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Family Suite

  • 731 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from room

Fairfield by Marriott Shanghai Jingan

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (154)
The price is $63
per night
$73 total
includes taxes & fees
Mar 29 - Mar 30
Fairfield by Marriott Shanghai Jingan

About this property

Starr Hotel

4.5-star hotel in Jing'an
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Starr Hotel offers 215 air-conditioned accommodations with washers/dryers and safes. Cable television is provided. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, multilingual staff, and concierge services. Guests can use the health club at a partner property.

Starr Hotel has designated areas for smoking.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Starr Hotel
Starr Shanghai
Starr Hotel Shanghai Hotel
Starr Hotel Shanghai Shanghai
Starr Hotel Shanghai Hotel Shanghai

Starr Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 130 reviews
Rating 8 - Good. 65 out of 130 reviews
Rating 6 - Okay. 13 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tok Heng

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room layouts is nice, the restaurant menu with limited choice, it should add some western food items
Stayed 3 nights in Oct 2023

8/10 Good

Tok Heng

Business traveler
Liked: Cleanliness, property conditions & facilities
The WIFI in the room unable to login
Stayed 2 nights in Sep 2023

10/10 Excellent

Yongan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
The experience is amazing. The staff is very nice. When I headed for the next stop, they gave me a ride to avoid my subway trip with a big luggage. The hotel has in-unit washer and dryer.
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Ann, Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at service apartments it provides the service and the flexibility of our own laundry facility and kitchen. Close to station.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the metro station, making transporting around the city very easy. The hotel was clean, spacious and had a kitchen with pots. Hotel employees spoke English. Surrounding restaurants spoke little to no English but were helpful.
Stayed 3 nights in Nov 2019

2/10 Terrible

Pat

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Reason I stayed there was full access to an external gym nearby. The opened up a kids room on B1 and called it a gym. 2 treadmills and it's a gym room. Absolute joke. I'll never stay here again.
Stayed 1 night in Aug 2019

8/10 Good

QT, San Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and I love the laundry machine inside the room. Love the suite room. Very spacious. Will come back again
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
They have washer in room and room is spacious. But there was dirt on our bed.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Mahdi

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Was a nice experience. Hotel staff was nice, the room was clean and it had a nice view. Was a good experience.
Stayed 3 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

teuvo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is ok.
Nice personal. Good location. Good breakfast. Some stupid quests smoke on the corridors.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location to stay. close to the subway station and railway station.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room and location is fine, staff not very friendly
Location was fine and the room was nice, however, I found the reception staff were cold...dealt with a couple people and neither were friendly and seemed overly rushed and quite rude.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff have excellent English and were very helpful. The family suite was perfect for my wife, myself and two teen children. Would consider staying here again when next in Shanghai.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.! Clean clean clean.!!! Amazing rooms.. close to the metro station
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good experience during my stay
The room is little bit dusty but it’s clean overall . Room is speacious and has convient store and subway close by .
Stayed 2 nights in Nov 2018

8/10 Good

aurelio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Titan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near subway
Good hotel near metro station good internet what,s up also Google but forget about breakfast
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great location, comfy and clean room, very helpful front desk staff. Only complaints are that the first room they had smelled smokey despite being non-smoking (we changed rooms and it was fine) and that it was really slow to provide a taxi (we took the metro instead)
Stayed 1 night in Nov 2018