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Swissotel Grand Shanghai

5.0 star property

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Photo gallery for Swissotel Grand Shanghai

Reception
Exterior
Executive Suite | Down comforters, minibar, in-room safe, desk
Daily to-go breakfast (CNY 218 per person)
Pinnacle Suite | Down comforters, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Free WiFi
$120
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • Place, West Nanjing Road
    ‪1 min walk‬
  • Place, Jing'an Temple
    ‪7 min walk‬
  • Place, Former French Concession
    ‪11 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Swiss Advantage Room King

Down comforters, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down comforters, minibar, in-room safe, desk

Swiss Advantage Room Twin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room King

Down comforters, minibar, in-room safe, desk

Premier Room King

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room Twin

Down comforters, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room King

Down comforters, minibar, in-room safe, desk

Classic Room King

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down comforters, minibar, in-room safe, desk

Classic Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pinnacle Suite

Pinnacle Suite | Down comforters, minibar, in-room safe, desk

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room King

Executive Room King | Down comforters, minibar, in-room safe, desk

Executive Room King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room Twin

Executive Room Twin | Down comforters, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Swissotel Grand Shanghai

5-star hotel in Jing'an
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a children's pool and an indoor pool, Swissotel Grand Shanghai provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Swissotel Grand Shanghai has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
瑞绯阁 - This buffet restaurant serves breakfast, lunch, and dinner.
馥澜吧 - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CNY 120 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CNY 218 per person
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 1005 reviews
Rating 8 - Good. 375 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would recommend this hotel for anyone. Good area with lots around and easily accessible
Stayed 1 night in Sep 2025

8/10 Good

Joanna

Liked: Cleanliness, room comfort

Average experience

Pros Great location Nice pool and spa area with nice staff Nice bed sheets Nice view Cons Air con was very temperamental switching itself on and off Light switches didn’t link properly to the correct setting - impossible to turn off just one bedroom lamp, foyer setting would switch on something else.. Lack of shelf space in the bathroom Door was sliding and didn’t close entirely (see picture) Had to take own cases up to room - surprising for a 5* hotel
Stayed 3 nights in Sep 2025

8/10 Good

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel in a central area of Shanghai! Easy to walk around, just next to the metro station and also fast to get a taxi if needed. The hotel was nice, the cleaning service was excellent and also the reception was helpful. Breakfast was also good, but depending on the hour a lot of things were not replaced when finished. In conclusion, really good hotel. I will stay there again!
Stayed 8 nights in Aug 2025

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here at swisshotel! Lots in area and walkable, shopping , dining etc. would recommend staying here A+
Stayed 2 nights in Sep 2025

10/10 Excellent

Rahul

Stayed 3 nights in Aug 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Staff!

The staff were EXCEPTIONAL. From the check in with Ricky to Jerry at the restaurant and flow lounge. There were other staff at the Flow Lounge who were so attentive, and friendly. It was lovely. Their English was also excellent! Now knowing of this hotel in shanghai, I will try to stay here each time I visit.
Stayed 2 nights in Sep 2025

8/10 Good

Yanning

Liked: Cleanliness, amenities, property conditions & facilities
perfect location
Stayed 2 nights in Aug 2025

10/10 Excellent

Travel

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good standard and the staff were extremely helpful and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine with the hotel, but the entrance was in construction so that was a little bit uncomfortable, but in general, the property was fine
Stayed 1 night in Jul 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
I like the price but the hotel conditions are poor
Stayed 2 nights in Jul 2025

10/10 Excellent

Huanmei Mushui

Stayed 2 nights in Jun 2025

6/10 Okay

Hong Yu

Stayed 2 nights in Jul 2025

6/10 Okay

Wendy

Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yingshi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Roy, Hicksville

Stayed 1 night in Jun 2025

10/10 Excellent

Roy, Hicksville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is very convenient
Stayed 2 nights in Jun 2025

10/10 Excellent

Yingshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

8/10 Good

Trisha Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve enjoyed my stay at the hotel. Room is comfortable and spacious. The hotel location is super convenient short walk to Jing’an Temple, the train station and surrounding malls and restaurants. I recommend this hotel.
Stayed 7 nights in May 2025

10/10 Excellent

Yingshi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025

6/10 Okay

Chukyum

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Great location with lots of eateries and easy to subway. The breakfast was disappointed, and staff are not well trained. Food quality is fair, but the coffee is not hot, and the machine is not working sometimes.
Stayed 1 night in Jun 2025

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great a ces to subway

Great location 8 minute walk to subway 2 .
Stayed 4 nights in Jun 2025

6/10 Okay

Chukyum

Stayed 4 nights in Jun 2025

8/10 Good

Lai Ling

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location good, surrounding outside door way a little old. Food wise is ok.
Stayed 2 nights in May 2025