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Swissotel Grand Shanghai

5.0 star property

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Photo gallery for Swissotel Grand Shanghai

Reception
Front of property - evening/night
Pinnacle Suite | Down comforters, minibar, in-room safe, desk
Presidential Suite | Down comforters, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Free WiFi
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • West Nanjing Road
    ‪2 min walk‬
  • Jing An Kerry Centre
    ‪3 min walk‬
  • Jing'an Temple
    ‪5 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Room Twin

Down comforters, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room King

Down comforters, minibar, in-room safe, desk

Premier Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down comforters, minibar, in-room safe, desk

Swiss Advantage Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Swiss Advantage Room King

Down comforters, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down comforters, minibar, in-room safe, desk

Classic Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room King

Down comforters, minibar, in-room safe, desk

Classic Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room Twin

Executive Room Twin | Down comforters, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room King

Executive Room King | Down comforters, minibar, in-room safe, desk

Executive Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Pinnacle Suite

Pinnacle Suite | Down comforters, minibar, in-room safe, desk

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Swissotel Grand Shanghai

5-star hotel in Jing'an
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, a sauna, and self parking. Housekeeping is available on request.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
In addition to a children's pool, Swissotel Grand Shanghai provides an indoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Swissotel Grand Shanghai has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
瑞绯阁 - This buffet restaurant serves breakfast, lunch, and dinner.
馥澜吧 - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CNY 120 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CNY 218 per person
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 391 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cuevas manosalvas

Stayed 7 nights in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great location. Next to subway, shopping center and Jing A Temple. There are tons of restaurants nearby. Hotel is nice as well!
Stayed 8 nights in Nov 2024

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient place, subway 2, 7, 14 are right down there, so many nice restaurants are around, no need to eat at hotel‘s restaurants which are expensive and not really tasty.
Stayed 4 nights in Oct 2024

10/10 Excellent

PING

Stayed 2 nights in Sep 2024

10/10 Excellent

Akihiko

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Roy, Hicksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Subway is right there.
Stayed 4 nights in Oct 2024

8/10 Good

TIMOTHY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, was looked after with an early check in, lots of high end shopping very close
Stayed 6 nights in Sep 2024

10/10 Excellent

Roy, Hicksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, subway is just down there within 3 minutes walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nian

Stayed 2 nights in Sep 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
Excellent in every way plus good value!
Stayed 2 nights in Sep 2024

8/10 Good

Yiyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in
Stayed 1 night in Sep 2024

10/10 Excellent

Erez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great 3 night stay it’s located in the hart of Shanghai
Stayed 3 nights in Sep 2024

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this hotel, which is close to many good restaurants and shopping malls. The subway system is very accessible leading to various areas of the city. The service and breakfast are, I would say, better than average of hotels in Shanghai that I stayed in of the same price range.
Stayed 4 nights in Sep 2024

6/10 Okay

sep

Traveled with partner
Liked: Staff & service
How they handle deposits. It's a nightmare. Even full paid upfront, the deposit need 5 weeks. And can't be used for dining in. Need to be paid extra. So the credit card needs additional range. Useless for business trips with many hotel changes.
Stayed 4 nights in Aug 2024

6/10 Okay

Brendan

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024