*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from September 16 2024 to November 15 2024 (dates subject to change):
- Fitness facilities
- Swimming pool
Property Features
The aparthotel offers a restaurant. Wired and wireless Internet access is complimentary. This luxury aparthotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).
Kempinski The One Suites Hotel Shanghai Downtown is a smoke-free property.
- Elevator
- Elevator door width (inches) - 39
- Elevator door width (centimeters) - 98
- Internet access in public areas - high speed
- 24-hour front desk
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2012
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Banquet hall
- Laundry facilities
- Total number of rooms - 244
- No accessible shuttle
- Number of floors - 28
- Number of buildings/towers - 1
- Multilingual staff
Family Friendly Amenities
- Number of indoor pools - 1
- Separate living room
- Free WiFi
- Soundproofed rooms
- Kitchenette
- Laundry facilities
- Separate dining area
- Washer/dryer
- Refrigerator
- Microwave
- Free cribs/infant beds
Room Amenities
Kempinski The One Suites Hotel Shanghai Downtown offers 244 air-conditioned accommodations with MP3 docking stations and washers/dryers. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Shanghai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include free minibar items and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Alarm clock
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Dial-up internet access
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Washer/dryer
- Desk
- Premium bedding
- Separate sitting area
- High-speed internet access
- Soundproofed rooms
- Free bottled water
- Microwave
- Cookware, dishware, and utensils
- Slippers
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Free wired internet
- Pillow menu
- LCD TV
- TV size measurement: inch
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Separate living room
- Separate bedroom
- Minibar (stocked, free items)
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Eco-friendly toiletries
- Child-size bathrobes
- Child-size slippers
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Dining table
- Meal delivery service available
- Tile flooring in room
- Hardwood flooring in room
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Bistro & Lounge - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
- Self parking fee: CNY 100 per night
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay.
One child stays free
Mobile payments
Alipay
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
WeChat Pay
Property does not follow regional sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for CNY 350.0 per night.
Pet Policy
- Pets not allowed
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Hotel Names
- ONE Executive Suites Shanghai Hotel
- ONE Executive Suites Hotel
- ONE Executive Suites Shanghai
- ONE Executive Suites
- ONE Executive Suites Hotel Shanghai
- ONE Executive Suites Aparthotel Shanghai
- ONE Executive Suites Managed Kempinski Shanghai Aparthotel
- ONE Executive Suites Managed Kempinski Aparthotel
- ONE Executive Suites Managed Kempinski Shanghai
- THE ONE Executive Suites
- THE ONE Executive Suites Shanghai Managed by Kempinski
- THE ONE Executive Suites Shanghai
- THE ONE Executive Suites Managed by Kempinski Shanghai
- Kempinski The One Suites Hotel Shanghai Downtown Shanghai
- Kempinski The One Suites Hotel Shanghai Downtown Aparthotel
Awards & Affiliations
- EarthCheck
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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