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The Eton Hotel

4.5 star property

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Photo gallery for The Eton Hotel

Terrace/patio
Bar (on property)
Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120
  • Jin Mao Tower
    ‪19 min walk‬
  • Shanghai Tower
    ‪2 min drive‬
  • Shanghai World Financial Center
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Eton Hotel

4.5-star hotel in Downtown Shanghai
3 restaurants, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Eton Hotel offers 460 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a health club, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

The Eton Hotel has designated areas for smoking.

Self-serve breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
The Eton Hotel has 3 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Weekday self-serve breakfast available 7:00 AM to 10:30 AM for a fee: CNY 170 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Health club
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 40 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to download the property's venue code to their smartphone or tablet.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within a low-risk region in China for 14 days prior to check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 650 per vehicle (one way)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Eton Hotel
Eton Hotel Shanghai
Eton Shanghai
Hotel Eton
The Eton Hotel Hotel
The Eton Hotel Shanghai
The Eton Hotel Hotel Shanghai

The Eton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location to main sightseeing, restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location clean
Great place to stay. Bed and room is clean and tidy. Conveniently located between 2 metro lines. Line 14 also directly connects you to Lujiazui and Yu Garden and direct buses to the aquarium. There is a family mart 1 min away from the hotel Breakfast had limited options though - more China style than western.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cláudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 4 nights in Oct 2024

4/10 Poor

Low

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Worst hotel in Shanghai
The check in service was bad … we had a 80!year old lady and a 3 years old boy. They put our rooms so far apart and also on different floor. I asked for the same fooor but the room is very much smaller and the price is the same. On the typhoon day, water was leaking in through the window. I will never stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2024

10/10 Excellent

Leng Yi, singapore

Stayed 5 nights in Oct 2024

8/10 Good

WAI YAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Chengdong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Oct 2024

10/10 Excellent

David Osvaldo

Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities
Decent location and ok price Older hotel but does the job
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nazli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic room; spacious with a great tub with TV. The hotel was great and close to several shopping and dining options. Definitely recommend.
Stayed 8 nights in Jun 2024

8/10 Good

Mohamad, Wuppertal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ist nich ganz sauber. Zimmer sind alt und Renovierung bedürftig. Frühstück ist sehr eingeschränkt Personal freundlich.
Stayed 6 nights in Sep 2024

8/10 Good

Ben San

Traveled with family
Liked: Cleanliness, property conditions & facilities
Breakfast choices are great, however food and drinks are not hot.
Stayed 13 nights in Sep 2024

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location right next to subway line 4 exit Breakfast is good with east and west options
Stayed 2 nights in Sep 2024

8/10 Good

Raymond

Traveled with family
Clean and nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, we got a room with great view, and it’s very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service
Although a few of the facilities were under renovation like the pool, bar and spa…we were notified of it. This did not take away from the fact that it is an Amazing Hotel. Best breakfasts by far. Walkable to the Brand Mall, Pearl Tower etc. or just a $5 DDI ride. We will definitely return to Shanghai and only stay at The Eton. Total value for the money. A
Stayed 8 nights in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very good clean place to stay
Stayed 8 nights in Aug 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took too long to have hot water runs out.
Stayed 1 night in Aug 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning room
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good! Close to metro, would recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

Chin Sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with bathtub
Stayed 6 nights in Aug 2024

4/10 Poor

Sophina

Disliked: Staff & service, property conditions & facilities
Nothing like the description
The hotel has alot of false advertising. None of the facilities such as the bar, pool, spa exist. No idea how its classed as a 5 star hotel when it should at best be a 3.
Stayed 2 nights in Aug 2024