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The Eton Hotel

4.5 star property

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Photo gallery for The Eton Hotel

Bar (on property)
Junior Suite | Living area | 32-inch LCD TV with cable channels, TV
Terrace/patio
Restaurant
Executive Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$57
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120
  • Place, Jin Mao Tower
    ‪17 min walk‬
  • Place, Shanghai Tower
    ‪19 min walk‬
  • Place, Oriental Pearl Tower
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪47 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(21 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Eton Hotel

4.5-star hotel in Downtown Shanghai
3 restaurants, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Eton Hotel offers 460 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a health club, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

The Eton Hotel has designated areas for smoking.

Self-serve breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
The Eton Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Weekday self-serve breakfast available 7:00 AM to 10:30 AM for a fee: CNY 170 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Health club
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 40 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests are required to download the property's venue code to their smartphone or tablet.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within a low-risk region in China for 14 days prior to check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 650 per vehicle (one way)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Eton Hotel
Eton Hotel Shanghai
Eton Shanghai
Hotel Eton
The Eton Hotel Hotel
The Eton Hotel Shanghai
The Eton Hotel Hotel Shanghai

The Eton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre, Boucherville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok overall.
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Stayed 3 nights in Sep 2025

2/10 Terrible

Ranran

Disliked: Staff & service, property conditions & facilities
This hotel boasts the most unfriendly staff I’ve ever encountered in all my travels.I booked a 5 nights stay,which was marred by poor service from the start.Upon checkin,front desk staff Mia Wang was noticeably impatient when answering questions,while it was an unpleasant 1st impression,I initially brushed it off.The room itself was subpar: the lighting was very dim,making it impossible to apply makeup properly,even with the blinds open.The mirrors were smudged,staff frequently conversed loudly in the hallways.It got worse on day 3.I needed to check out 1 day early for a surgery.Expedia sent the request,but the hotel claimed they never received it.A 2nd request was sent,I personally called the hotel to assist.The staff was impatient &claimed the "incorrect form"was used.I went to the front desk & spoke with Mia Wang again.After explaining my medical circumstances,she dismissively stated:”It’s not my duty to find out your booking request.”I insisted she call the booking department,the woman on the phone was equally hostile,raising her voice at me for asking how to proceed.Due to these inexcusable delays & stress,I checked out early.The front desk manager,Kevin Chen,offered a hollow apology after I showed him my medical documents.He said“I’m sorry about your experience” but it was clear it was insincere.Ultimately, the hotel rejected my refund request after I had already left.Thankfully, Expedia understood my predicament & processed the refund. I don’t recommend this hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean beds are comfortable. Room can use a little touch up with paint and bathroom
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Gym, was very well equiped. The location with metro station right outside was great
Stayed 3 nights in Sep 2025

8/10 Good

HAI VAN

Traveled with partner
Liked: Cleanliness
Stay 5 nights in room with river view, the view was great, but the room was not the cleanest, the bathroom and toilet were not very clean. There was sense of smoke 1 night, in the middle of the night, may have come through the A/C system, find it hard to breath. Breakfast have limited selection, not enough varieties.
Stayed 5 nights in Aug 2025

10/10 Excellent

Trung

Stayed 3 nights in Aug 2025

10/10 Excellent

Wei

Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except carpet in pretty old condition.
Stayed 2 nights in Jun 2025

10/10 Excellent

ChungYuan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
When I arrived, I was told that my reservation information was not available and the front desk could not check me in. I could only communicate with the reservation website staff through the APP, which took about an hour to resolve. Fortunately, I was upgraded in the end, which slightly relieved my unpleasant mood.
Stayed 3 nights in Jun 2025

10/10 Excellent

SEYOUNG

Stayed 4 nights in Jun 2025

10/10 Excellent

Aaron Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 10 nights in May 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local near station. Affordable hotel price m. Room was nice although a bit dated.
Stayed 2 nights in May 2025

10/10 Excellent

Tran Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Maki

Stayed 2 nights in Apr 2025

6/10 Okay

Tina

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel room’s light was too low. Their pillow are way too stiff. The pool was not ready. Then they should not advertise the pool on their website.
Stayed 6 nights in Apr 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view and room, service was good, gets a 4 star on service because it lacks delivery robots
Stayed 4 nights in Apr 2025

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Amenities
Nice area and clean hotel. Good buffet as well
Stayed 3 nights in Apr 2025

10/10 Excellent

Qinglan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Junhan

Stayed 3 nights in Apr 2025

10/10 Excellent

Junhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to subway. Staffs are very friendly. The rooms are very clean. Breakfast is very good.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. Very close to two subway stations. Easy to visit interesting places around the city.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025