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The Langham, Shanghai, Xintiandi

5.0 star property

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Photo gallery for The Langham, Shanghai, Xintiandi

Exterior
Indoor pool
Deluxe | Premium bedding, down comforters, in-room safe, individually decorated
40-inch LCD TV with digital channels, TV, DVD player
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included

Explore the area

Map
No.99 Madang Road, Luwan District, Shanghai, Shanghai, 200021
  • Xintiandi Style Shopping Centre
    ‪9 min walk‬
  • The Bund
    ‪3 min drive‬
  • Yu Garden
    ‪3 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Twin

Premium bedding, down comforters, in-room safe, individually decorated

Superior Twin

8.8 out of 10
Excellent
(5 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Executive Suite

40-inch LCD TV with digital channels, TV, DVD player

Club Executive Suite

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Premium bedding, down comforters, in-room safe, individually decorated

Superior King

9.8 out of 10
Exceptional
(21 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive King

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive King

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club One-Bedroom Suite

Club One-Bedroom Suite | Premium bedding, down comforters, in-room safe, individually decorated

Club One-Bedroom Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite

Premium bedding, down comforters, in-room safe, individually decorated

Club Junior Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living room | 40-inch LCD TV with digital channels, TV, DVD player

Presidential Suite

  • 1938 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

Chairman Suite | Premium bedding, down comforters, in-room safe, individually decorated

Chairman Suite

  • 3714 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive Studio

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe

8.8 out of 10
Excellent
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Twin

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive Twin

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Dining

Conrad Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
$178 nightly
The price was $210
The price is $178 total
includes taxes & fees
Conrad Shanghai

About this property

The Langham, Shanghai, Xintiandi

5-star Shanghai hotel, connected to a rail/subway station in Downtown Shanghai
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Langham, Shanghai, Xintiandi offers 355 accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, The Langham, Shanghai, Xintiandi features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 6 meeting rooms. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

The Langham, Shanghai, Xintiandi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cachet 凯旋 - This restaurant specializes in Mediterranean cuisine. Guests can enjoy alfresco dining (weather permitting).
T‘ang Court 唐阁 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 280 for adults and CNY 145 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cachet 凯旋
  • T‘ang Court 唐阁

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 291.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 280 for adults and CNY 145 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)
  • Rollaway bed fee: CNY 291.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Langham Hotel Shanghai Xintiandi
Langham Shanghai Xintiandi
Langham Xintiandi Shanghai
Shanghai Xintiandi Langham
Langham Xintiandi Shanghai Hotel
The Langham Xintiandi Shanghai
Langham Shanghai Xintiandi Hotel
The Langham, Shanghai, Xintiandi Hotel
The Langham, Shanghai, Xintiandi Shanghai
The Langham, Shanghai, Xintiandi Hotel Shanghai

The Langham, Shanghai, Xintiandi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1008 reviews
Rating 8 - Good. 191 out of 1008 reviews
Rating 6 - Okay. 37 out of 1008 reviews
Rating 4 - Poor. 7 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Stayed 3 nights in Apr 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , top location I highly recommended it
Stayed 3 nights in Apr 2025

10/10 Excellent

NANCY H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a relatively newer area in Shanghai. Good customer servie, clean big rooms, nice housekeeping. Very close to subway, resturants and shopping.
Stayed 4 nights in Apr 2025

10/10 Excellent

Wee Leng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Constant

Stayed 3 nights in Mar 2025

10/10 Excellent

Puiwah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Disliked: Property conditions & facilities

Good hotel, firm beds

It's a five-star hotel that could use some updating. The decor feels a bit dated. However, the rooms are comfortable and have everything you need. The bed, specifically the mattress, is a bit firm-similar to the mattresses you'd find in Japanese hotels. I woke up with back pain almost every day, meaning the bed isn't particularly comfortable. That said, the hotel is extremely well-located in a beautiful and upscale area of Shanghai. It also features a great spa with a pool, jacuzzi, saunas, and a gym. Overall, I would stay at this hotel again-but with the understanding that I'll likely wake up with back pain every night due to the mattress.
Stayed 1 night in Mar 2025

10/10 Excellent

Wee Lee

Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first visit to the Langham

I had a wonderful stay, the room was lovely and the service was excellent. Ms Zoe Peng the Langham Club manager exceeded any and all of my expectations. Her warm and friendly demeanor every day was extraordinary and was the highlight of my morning every single day. I have stayed at many properties in Shanghai and the Langham will be my new home away from home when traveling to Shanghai. 10 out of 5 stars.
Stayed 9 nights in Mar 2025

10/10 Excellent

Kah Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Room is clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor SzeLam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wan Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. They were very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day biz trip to shanghai

Great stay. Very convenient location for my office in xintiandi. Breakfast very high quality and good selection.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, room comfort
Super great hotel, super location, hotel need to be refurbished within the coming years. But I would absolutely recommend this hotel and I would stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yue

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff there are super responsive and helpful. The location is super awesome.
Stayed 8 nights in Jan 2025

10/10 Excellent

stephen

Stayed 2 nights in Jan 2025

10/10 Excellent

Sheu Cheun M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly and helpful staff. Hotel in a very convenient location for shopping, restaurants and even small, local eateries
Stayed 5 nights in Jan 2025

10/10 Excellent

mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi i stayed at the Langham in Shanghai and loved it, it was great service comfortable beds, and in a very walk-able area. lots of restaurants and malls and shops. We actually even walked to the Bund. took about 35 min it was a great walk
Stayed 2 nights in Jan 2025

10/10 Excellent

Ava

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Langham has the best room and service , number one restaurant food quality and the service , the hotel even sent the birthday cake to my room . Very appreciative them . Hope will stay again .
Stayed 8 nights in Jan 2025

10/10 Excellent

Thomas Grant, Ripple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional, so helpful and friendly. The room was spotless and the housekeeping staff always kept to our requested time and left everything spotless. The area around the hotel has lots of restaurants and a quick 5 minute walk to the metro station puts the rest of Shanghai on your doorstep. I would stay again the next time we visit Shanghai.
Stayed 8 nights in Dec 2024

10/10 Excellent

Yu Whei

Stayed 1 night in Jan 2025

10/10 Excellent

Lin yen

Stayed 3 nights in Jan 2025

10/10 Excellent

U-FAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025