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The Peninsula Shanghai

5.0 star property

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Photo gallery for The Peninsula Shanghai

Front of property - evening/night
Exterior
Minibar, in-room safe, desk, laptop workspace
Body treatments, body scrubs, facials, 9 treatment rooms
Suite, 1 King Bed (Palace) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • Free WiFi

Explore the area

Map
32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002
  • Nanjing Road Shopping District
    ‪8 min walk‬
  • Oriental Pearl Tower
    ‪4 min drive‬
  • The Bund
    ‪6 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, River View (Grand Deluxe)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, River View (Grand Deluxe)

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Garden)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (Garden)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Garden)

View from room

Deluxe Room, 1 King Bed (Garden)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Room, River View

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Room, River View

  • 764 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (River)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (River)

  • 581 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, Garden View

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Suite

Grand Deluxe, Suite | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Suite

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, River View

Deluxe Suite, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, River View

  • 1130 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Suite, River View

Grand Deluxe, Suite, River View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Suite, River View

  • 1130 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

The Peninsula Shanghai

5-star hotel in Downtown Shanghai
This hotel features 5 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Peninsula Shanghai offers 235 air-conditioned accommodations with iPod docking stations and DVD players. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, The Peninsula Shanghai provides a sauna and a fitness center. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 5-star property. This Art Deco hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Peninsula Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Lobby - Overlooking the garden, this coffee shop serves breakfast, brunch, lunch, and dinner.
Yi Long Court - This restaurant serves lunch and dinner.
Sir Ellys Restaurant - This restaurant serves lunch and dinner.
Salon de Ning - Onsite restaurant. Guests can enjoy drinks at the bar.
The Compass Bar - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CNY 348 for adults and CNY 174 for children
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Salon de Ning
  • Sir Ellys Restaurant
  • The Compass Bar
  • The Lobby
  • Yi Long Court

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 46-inch TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 348 for adults and CNY 174 for children
  • Airport shuttle fee: CNY 3300 per vehicle (roundtrip)
  • Airport shuttle fee per child: CNY 3300
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Peninsula Hotel Shanghai
Peninsula Shanghai
Shanghai Peninsula
The Peninsula Shanghai Hotel Shanghai
Peninsula Shanghai Hotel
Peninsula Hotel
Peninsula
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

The Peninsula Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 330 reviews
Rating 8 - Good. 53 out of 330 reviews
Rating 6 - Okay. 9 out of 330 reviews
Rating 4 - Poor. 3 out of 330 reviews
Rating 2 - Terrible. 5 out of 330 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
5 nights family getaway
Overral impression is okay. Service is a main point of concern. During the lunch time in the lobby area after having main courses and salads we were not allowed to share a single pot of tea for three of us. We have been forced to buy 3 pots of tea instead: one for each of us. In the meanwhile during all 5 breakfasts we had there, every time we asked for tea there was only one pot served as a default setting. No doubt we had more on request, but after a request only.
Outside appearance was elegant. But not for the New year night.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ting

Stayed 2 nights in Nov 2024

10/10 Excellent

Dianne, Larkspur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect choice in Shanghai!
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I doubt there’s a better hotel in Shanghai
Fabulous stay at the Peninsula. Great location. Stunning view across the river. Exceptional service. Wonderful pool. Luxurious rooms with lots of space and incredibly comfortable beds. What more can I say.
Stayed 3 nights in Oct 2024

10/10 Excellent

Zhemeng

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing stay at the Peninsula Shanghai. We were treated so well by all the staff. The room is spacious and grand, we joked that our son can just sleep in the giant closet. The pool is spectacular. We highly recommend the Peninsula Shanghai
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa, Hoboken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opulent property in a great location. Room has some dated items (fax machine, printer) but overall lovely. Staff was exceptional. Concierge Danny was a gem helping us to secure tickets to Disney and was so patient working through challenges. Spa staff and spa experience was top tier. Great experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shichun

Stayed 3 nights in Aug 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 6 nights in Jun 2024

10/10 Excellent

Lindsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the most incredible top notch hotel stay. The hotel is perfect. The staff are amazing. Just a dream stay!!
Stayed 2 nights in Jun 2024

4/10 Poor

Marco

Stayed 5 nights in Feb 2024

10/10 Excellent

Jordana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing large luxurious rooms, staff very nice, security high, location best for skyscraper view no question at the beginning of the bund
Stayed 4 nights in May 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

nYi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was poor compared to the rate we paid for the stay.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been to!
Stayed 5 nights in Nov 2023

6/10 Okay

Ghassan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over rated Over priced Excellent location
Stayed 2 nights in Oct 2023

2/10 Terrible

Ally

Traveled with family
Disliked: Staff & service, amenities
Terrible experience , never back again
Stayed 1 night in Sep 2023

10/10 Excellent

Fei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, meticulously clean, excellently maintained pool, concierge with great hospitality. Will stay at this hotel again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Zhejiiong

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2023

8/10 Good

Guanzheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

YESHUA, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay!
Stayed 3 nights in May 2023

10/10 Excellent

jade qian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay
I have stayed in many nice hotels, and this is the best hotel for sure.
Stayed 5 nights in Apr 2023