The following facilities or services will be unavailable from January 7 2024 to May 20 2024 (dates subject to change):
The following facilities will be closed during the winter:
The property will be renovating from April 25 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
In addition to an indoor pool and an outdoor pool, The Portman Ritz-Carlton, Shanghai provides a spa tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.
This 5-star property offers access to a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 60665 square feet (5636 square meters) include a conference center. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
The Portman Ritz-Carlton, Shanghai is a smoke-free property.
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Self parking (surcharge) , Parking (limited spaces)
Full breakfasts are available for a surcharge and are served each morning.
Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
For guests' safety, the property includes a deadbolt lock in each accommodation.
One child stays free
Car recommended
UnionPay
Cash or credit card deposit required
Property is not currently implementing any guest safety measures
Staffed front desk
Children stay free - maximum age 0
No elevators
Property registry number - 533807
Children stay free
Service animals not allowed
Parking height restrictions apply
Debit cards
One child stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Parking height restrictions apply.
For the benefit of our customers, we have provided a rating based on our rating system.