The Ritz-Carlton Shanghai, Pudong

5.0 star property

Choose dates to view prices

Room options

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room | LCD TV

Club Panoramic Suite

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View King Room

1 bedroom, down comforters, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, down comforters, in-room safe, desk

Carlton Suite

  • 1130 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Bund View Suite

Premier Bund View Suite | 1 bedroom, down comforters, in-room safe, desk

Premier Bund View Suite

  • 1023 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for City Light View Twin Room

1 bedroom, down comforters, in-room safe, desk

City Light View Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Chairman Suite

1 bedroom, down comforters, in-room safe, desk

Chairman Suite

  • 4413 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

1 bedroom, down comforters, in-room safe, desk

The Ritz-Carlton Suite

  • 4413 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View King Room

  • 534 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View Twin Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower Twin Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, River View

View from room

Club Room, 1 King Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View (Club)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

View from room

Room, 1 King Bed, Non Smoking (View)

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (View)

Suite, 1 King Bed, Non Smoking (View) | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking (View)

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton Shanghai, Pudong

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
4 restaurants, 2 indoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
The Ritz-Carlton Shanghai, Pudong features 2 indoor swimming pools, a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 27297 square feet (2536 square meters) include conference space. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

The Ritz-Carlton Shanghai, Pudong is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
意味轩意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
金轩中餐厅 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 - This rooftop bar specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 - This lobby lounge serves lunch, dinner, and light fare. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Reviews

The Ritz-Carlton Shanghai, Pudong Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 537 reviews
Rating 8 - Good. 81 out of 537 reviews
Rating 6 - Okay. 25 out of 537 reviews
Rating 4 - Poor. 7 out of 537 reviews
Rating 2 - Terrible. 12 out of 537 reviews

Reviews

10/10 Excellent

bingbing

Liked: Cleanliness, staff & service, property conditions & facilities
great! everything is 5 star!
Stayed 1 night in Jun 2025

10/10 Excellent

Harry, Canton

Stayed 3 nights in Jul 2025

10/10 Excellent

Clark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Stayed 3 nights in Jul 2025

8/10 Good

Judith Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights and was generally pleased with the hotel and the services. Staff was attentive and very helpful in calling cabs and helping with our things. It was summer in Shanghai and the hotel provided more than enough water bottles. It was also my husband's bday and they went out of their way to send a cake and a bouquet of flowers. Breakfast had good variety - just don't like the plastic smell of the placemats. Overall - good stay and would recommend it.
Stayed 6 nights in Jun 2025

2/10 Terrible

keel

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeanene, Farmington

Stayed 4 nights in Jun 2025

10/10 Excellent

GE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2025

10/10 Excellent

Fan

Stayed 3 nights in Jun 2025

10/10 Excellent

ARSHED

Stayed 1 night in Jun 2025

10/10 Excellent

Res

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff are very welcoming and professional, the room was also clean
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Stayed 3 nights in May 2025

10/10 Excellent

Jebin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience.
Stayed 4 nights in May 2025

10/10 Excellent

Selena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs at the front desk and the lounge have been nothing but lovely. They’re helpful, polite and professional. Our suite was spotless, bed was comfy. Everything was great, nothing to complain about.
Stayed 2 nights in May 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the ritz Carlton the room was excellent of all the many hotels I have stayed in this is definitely in my top 3. Very clean room excellent view from the room . Has everything you could ever need . Coco is the most pleasant hotel staff member I have ever met and gives A star service . All hotel staff speak excellent English . A was also extremely helpful when checking out and went above and beyond . velian on check in was great and the lady from Kazakhstan also very helpful. For service , Luxury and comfort in Shanghai you have to stay here . Thank you ritz Carlton . Also check out flair bar and the pool
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful

10/10 Excellent

Theodore

Stayed 2 nights in Apr 2025

10/10 Excellent

Yuhua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Ritz-Carlton, Shanghai was nothing short of spectacular. From the moment we arrived, the staff went above and beyond to ensure our comfort - warm, attentive, and always ready to assist. Sara, in particular, was incredibly accommodating. We had a room which took our breath away - floor-to-ceiling windows framing the iconic Oriental Pearl Tower, with the glittering skyline of Shanghai stretching out before us at night. Mornings were just as wonderful, with a sumptuous breakfast spread overlooking the Bund. The pool also had wonderful view but you will need a swimming hat to use it. The rooftop bar had amazing views but there’s a minimum spend. The location is also great. You can get to the Bund in around 15 minutes by Didi or taxi. There’s a metro station about 5 minutes away. Overall, every detail of our stay felt special, making it an unforgettable experience. We look forward to staying again next time we’re in Shanghai.
Stayed 3 nights in Mar 2025

10/10 Excellent

Savanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent! Well worth every moment we stayed there!
Stayed 4 nights in Feb 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days back in Pudong

WOW WOW WOW What an Amazing Sevice, everything else is as a high end 5 star hotel should have, but we have never experienced the service we received at this hotel, honestly the service should get 10 stars - Rosy took so good care of us, absolute amazing. The hotel is located together with the ifc mall (best in Shanghai), and right next to the 3 tall buildings.
Stayed 3 nights in Jan 2025