The Ritz-Carlton Shanghai, Pudong

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A rooftop bar with seating and a city view.
Chairman Suite | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries
A modern indoor pool area with a city view, a staircase, and a seating area with orange cushions.
A dining table set for two with a city view, a sofa with cushions, and a small table with a decorative item.
A modern room with a large window offering a city view at dusk.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
The current price is $396
includes taxes & fees
Aug 2 - Aug 3

Explore the area

View in a map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Place, Pudong Riverside Promenade and Park
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Jin Mao Tower
    ‪7 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪58 min drive‬

Room options

Club Panoramic Suite

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Carlton Suite

  • River view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Bund View Suite

  • River view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Studio

  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Bund View Twin Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

City Light View Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Shanghai Bund View Twin Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Chairman Suite

  • River view
  • 4413 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

The Ritz-Carlton Suite

  • River view
  • 4413 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club City Lights View King Room

  • City view
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club City Lights View Twin Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room, 1 King Bed, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed (View)

  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (View)

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Shanghai Bund View King Bed Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

About this property

The Ritz-Carlton Shanghai, Pudong

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
4 restaurants, 2 indoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
The Ritz-Carlton Shanghai, Pudong features 2 indoor swimming pools, a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 27297 square feet (2536 square meters) include conference space. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

The Ritz-Carlton Shanghai, Pudong is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
意味轩意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
金轩中餐厅 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 - This rooftop bar specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 - This lobby lounge serves lunch, dinner, and light fare. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 484 out of 617 reviews
Rating 8 - Good. 88 out of 617 reviews
Rating 6 - Okay. 25 out of 617 reviews
Rating 4 - Poor. 7 out of 617 reviews
Rating 2 - Terrible. 13 out of 617 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hantao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in Apr 2026
Verified

8/10 Good

Herman

Liked: Cleanliness, property conditions & facilities
Bra
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sze Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Shanghai food
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
Everything was perfect. Couldn’t have asked for a better place to stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, the check-in process was incredibly smooth. The staff greeted me with genuine warmth and friendly smiles, which made me feel right at home. Their excellent service continued throughout my stay, with everyone going out of their way to make sure I had everything I needed. The hotel itself is a beautiful oasis in the heart of Shanghai. The attention to detail is truly impressive, whether in the stylish rooms or the lovely amenities. I felt pampered at every turn! Unfortunately, I didn’t have enough time to explore all the facilities during my stay, but I’m definitely looking forward to trying them out on my next visit. I highly recommend this hotel to anyone looking for a luxurious stay with a welcoming atmosphere. I’m already looking forward to my next visit!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Merveilleux hôtel, tout est simplement parfait, rien à redire.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

VUSAL

Liked: Cleanliness, staff & service, amenities
Fancy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Won-Tek

Liked: Cleanliness, amenities, property conditions & facilities
Our family had a wonderful stay at the Ritz!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis Humberto Aguilera

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hsin Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐选项不是很多,也不是听说的这么好吃。白天会听到楼上房间像是装修的声音,但其他都非常不错,服务非常好。
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

wookyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원들, 깨끗한 방, 완벽한 view
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a couple at mandarin oriental and the ritz. The ritz was more than twice the price, however there was a different. The location is supreme, apart of IFC mall and above the lujiazui metro station. Also the views are supreme throughout the hotel. Breakfast was better, including the view from breakfast but also slightly more choices for food and drinks. The service was better in that there was English speaking staff in all parts of the hotel. Check in was very busy for new years so we didn’t get a tour of the hotel like usual, but check out was very good. Flair bar is exceptional. The negative is that it is expensive vs some of the other options, however the views and location make it worth it. Base king Room was nicer and bigger than the base king room at the mandarin oriental.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
We had an amazing one night stay at The Ritz Carlton, they pulled out all the stops for us, a heart shaped mousse cake to celebrate our honeymoon, rose petals in the room, they opened up a separate room at breakfast so we could have a window view and they even etched our room cards with special messages as a keepsake. Amazing service and very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ZHAOWEI

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The Carlton is nothing but the best!!! Shanghai Ritz Carlton was clean and very friendly. Always a good selection for staying overseas. I love the ritz hotels!! My husband and I had a great experience in Shanghai. The front desk super friendly and helpful!! Crystal was really nice when we checked in and she even send a little cake for my birthday- definitely will come back to Shanghai. Ohhh and you can not miss the FLAIR has the best views!! Now Back home to USA
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Qereti

Liked: Cleanliness, amenities, property conditions & facilities
Top
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the venue. Great hotel great view. Staff was fantastic. The club level was very nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Otroligt trevligt hotell, ett av dom bästa jag bott på. Personalen och allt var utmärkt!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Randy

Liked: Amenities, property conditions & facilities
The service and staff were excellent. The club lounge was fantastic and the view from the room incredible.
Stayed 1 night in Oct 2025
Verified

8/10 Good

King Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴缸位置比較殘舊, 多處發霉發毛;燈比較暗 廁所位出其的短, 出入也要小心閂門 欠缺智能裝備, 全房間的設備各樣都需要改進了
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
最高
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Minsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
리츠칼튼 라운지에 숙박했습니다 너무 편하고 즐거웠어요 서비스가 대단하네요! 특히 라운지에 리디아의 친절함에 큰 감명을 받았어요
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋は清潔で広々していました。ただ、バスタブに髪の毛が残っていたのと、バスタオルに髪の毛が絡んでいたので星1つ減点。 ベットの隣にコンセント、USB、USB-Cの充電があったのは便利でした。部屋にペットボトルのお水が10本置いてあり、おちゃやコーヒーもあって良かったです。部屋からの景色は最高です。高所恐怖症の人はやめた方がいいかも。 チェックイン、チェックアウトはスムーズで英語が通じます。 地下鉄駅、ショッピングモール直結なので便利ですが高層階で部屋からはエレベーター2回乗り継がないと地上に降りられないので駅までは10分以上見た方が無難。
部屋の入口。この右側にクローゼットあり。
風呂トイレ別
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Had an amazing stay!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025